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All You Need to Know About the Rooms
at AX Palazzo Capua

Room/Suite (182)
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Room review highlights
... was originally for the Victoria Hotel, we were given a room in Palazzo Capua due to overbooking. They claimed that this...
... have a dream palace, romantic, fantastic, fabulous junior suite in Malta, this is the place. Peacefull, quiet, comfortable,...
... have stayed at the Victoria previously so decided to try a suite in the Palazzo Capua next door at the end of May /...
Most popular question about the rooms
I have booked into the palazzo capua on April 18 for 7 nights , have I been allocated a room or do I have a choice? Terry.
Answer from jcrichton
Mar 2016 |
We were allocated our room on arrival. As far as I am aware the hotel only has 5 rooms and they are all suites. We stayed in...
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Reviews that mention rooms

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as_i_saw_it wrote a review Feb 2020
Zurich, Switzerland1,626 contributions285 helpful votes
+1
Although our booking was originally for the Victoria Hotel, we were given a room in Palazzo Capua due to overbooking. They claimed that this room was better but I consider it a downgrade. First of all it was very cold & it took hours to get some kind of heat through an old air condition. We had to call the reception of Victoria Hotel 2-3 times to come and fix the problem with the heating. They came after a long time... Since there is no reception in the building, we had to get out on the street and go to the Victoria Hotel every time we needed something e.g. electricity adaptors... The suite that was given to us had absolutely no view. It was dark and felt like a basement. Fortunately we spent only one night there and the next morning we asked to be moved to Victoria Hotel... What a relief!
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
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Response from Kevin_Callus, General Manager at AX Palazzo Capua
Responded 4 Mar 2020
Dear Sotiris, On behalf of The Management and Staff, I would like to thank you for sparing some time to post your review on TripAdvisor. I am extremely disappointed to hear that your stay with us did not live up to your expectations and would like to apologize on behalf of all the team at Palazzo Capua. It is only through your feedback and suggestions that we keep improving our product to ensure expectations are met. Hope that our commitment to continuously improve will make you change your mind to re-visit our hotel in the future. Sincerely, Kevin Callus General Manager info@axhotelsmalta.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Catalin Mogoseanu wrote a review Jan 2020
Bucharest, Romania985 contributions119 helpful votes
+1
If you want to have a dream palace, romantic, fantastic, fabulous junior suite in Malta, this is the place. Peacefull, quiet, comfortable, fast wifi, great balcony, good meals in the next door hotel, as well as fitness and spa/sauna. A great experience, perfect for Malta history!
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Date of stay: January 2020
Room Tip: Book Prince Francesco Suite for your romantic dream holliday
Value
Rooms
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Kevin_Callus, General Manager at AX Palazzo Capua
Responded 26 Jan 2020
Dear Catalin M, At AX Palazzo Capua, we like to adhere to what the hotel's name implies, and treat our guests like royalty. Your positive feedback on Tripadvisor regarding your stay with us at AX Palazzo Capua has been very well received by the whole team. May we have the pleasure of welcoming you back for yet more pleasant stays at AX Palazzo Capua. Sincerely, Kevin Callus General Manager info@axhotelsmalta.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Les_Nuttall wrote a review Sep 2019
Bury, United Kingdom28 contributions8 helpful votes
We have stayed at the Victoria previously so decided to try a suite in the Palazzo Capua next door at the end of May / beginning of June. We are very happy that we did. Lots of room in this historical building.
We stayed in the Prince Charles of Capua Suite which has a mezzanine bedroom area. There is a large bathroom with bath and shower, a lounge area and a dining area with a table and six chairs where you can eat with room service. There is a large sofa bed in the lounge but we don’t know if more than two can stay. There is a large balcony that goes all round the building.
All facilities at the Victoria can be used such as the pools and spa.
The suites are very private and relaxing.
If you have problems with stairs I would ask if there is a ground floor suite as there isn’t a lift. As it is possibly a listed building I don’t think they would be allowed to fit one.
As always the staff were fantastic, you couldn’t ask for a better team. Everyone wants to make your stay as easy and enjoyable as possible. We even had a turndown each evening.
One of the best we have stayed in.
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Date of stay: May 2019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Kevin_Callus, General Manager at AX Palazzo Capua
Responded 23 Sep 2019
Dear Les_Nuttall, We thank you for kindly finding the time to write in your thoughts about your recent stay at Palazzo Capua. You wrote quite extensively and all Management and staff are extremely appreciative of this. I look forward to share your great comments with the entire team. Such comments surely entice our motivation to persevere in our quest in achieving the guest full satisfaction. We all look ahead to welcome you back at The Palazzo Capua in the not too distant future. Sincerely, Kevin Callus General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lindsay W wrote a review Jul 2019
London, United Kingdom207 contributions32 helpful votes
I don’t know where to start. Wow what a stunning hotel. We stayed here last year on our first trip to Malta & loved it. We then decided we wanted to get married in Malta. We booked a villa for a week for the wedding as we were having a party there for the day after the wedding. Although the villa was lovely I wanted to stay st AX Palazzo Capua the night before my wedding & the night of my wedding. I knew the photos would be amazing as the balcony/terrace area & the stairs leading up to the room really take your breath away. I couldn’t believe it when they had decorated our bed for the 2 nights we were there making swans out of towels & putting rose petals on the bed. On the wedding night they had also given us a bottle of champagne which was such a nice surprise. Unfortunately on my wedding night on the dance floor my Achilles heel got torn & I ended up going to the hospital next door to the Hotel (very convenient) The manager & staff at The Victoria which is also part of the Palazzo Capua went out of their way for us. The breakfast is amazing & has everything you could want. We would definitely recommend this hotel & the Victoria as our friends stayed there & we will definitely be back again. Thank you so much.
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Date of stay: July 2019Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Kevin_Callus, General Manager at AX Palazzo Capua
Responded 22 Jul 2019
Dear 698lindsayr, Thank you so much for visiting us and for sharing this recent stay with all the other travelers. We strive for every guest to provide a wonderful visit and really appreciate your feedback. I am glad to read that our hotel facilities and services met your expectations. It is reassuring to read that you have received excellent service from our team members who strive their best for our esteemed guests; will certainly share your kind comments with the whole team. Kindly be ensured that on our side as well, we are looking forward to welcome you back in the property in a not too distant future. Until then and on the behalf of everyone at AX Palazzo Capua, I wish you all the best. Sincerely, Kevin Callus General Manager info@axhotelsmalta.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
AndreaLouise75 wrote a review Jun 2019
Bury32 contributions5 helpful votes
+1
Stayed for our anniversary, loads of room, relaxing and comfortable. We got the sun on the balcony for a little time in the morning and a little in the afternoon. Ideal for a romantic getaway. The staff had been excellent
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Date of stay: June 2019Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Kevin_Callus, General Manager at AX Palazzo Capua
Responded 18 Jun 2019
Dear AndreaLouise75, At AX Palazzo Capua, we like to adhere to what the hotel's name implies, and treat our guests like royalty. Your positive feedback on Tripadvisor regarding your stay with us at AX Palazzo Capua has been very well received by the whole team. May we have the pleasure of welcoming you back for yet more pleasant stays at AX Palazzo Capua. Sincerely, Kevin Callus General Manager info@axhotelsmalta.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Questions & answers about the rooms

Answer from jcrichton
Mar 2016 |
We were allocated our room on arrival. As far as I am aware the hotel only has 5 rooms and they are all suites. We stayed in the Selma suite. You can check them all out by viewing them on the hotel's website. Google "Selma suite Palazzo Capua".
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Marilyn K asked a question Jul 2015
Chapel Hill, North Carolina2 contributions2 helpful votes
Are your suites non-smoking?
Answer from Kevin_Callus
Jul 2015 |
Dear Marilyn K, We thank you for your interest in Palazzo Capua. With regards to your enquiry we do not promote smoking in any of our rooms, and suggest smokers to smoke outside or in their balconies. Should you require any further information do not hesitate to contact me. Yours Sincerely, Kevin Callus Hotel Manager
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