Had a one week stay. What was really nice, that a hotel is in a very good location for skiing, Spinale lift is just a minute walk away. The hotel has a good skiing room with heated closets.
They have a very nice staff in restaurant and reception, but what was really confusing that they do not give you a check to sign after tou take something in a restaurant or bar. We were five families in total, so it was a mess when we had to pay. Be careful about that and check your invoice, because they mix everything.
They have new renovated rooms just on a first and I think on a second floors. Others for sure need a renovation. The rooms are clean but old, we had a Perla room. The bathroom was very small and dark, very little light, no ventilation in the room.
Spa was really dissapointing, they have a really small pool and just two saunas. For us was really strange that this could be in a five star hotel.
Food was ok, what we really loved was desserts.
They have a new renovated loby, reception and bar area.
Lovely hotel..(57 rooms /12 suites + chain of 4 EffeHotels) Very convenient location for skiing ( easy to ski to door from either side of the resort)- right next to the Spinale gondola.
Breakfast very good - lots of choice.
Dinner - food just ok and did the job - expected a bit better - Staff a bit disorganized - Food at Hotel Dahu ( other side of resort) was amazing last year ( smaller hotel and family run with fantastic contemporary dining room- just by side of piste leading to Pradalago gondola )
Lovely pool, sauna, steam room, gym, relaxing room and spa.
Top 5th floor rooms compact to average size but modern and well designed.
Would love to stay here again but would consider B + B instead of half board and eat in the town which is just a short 1-2 min walk across the park.
This is a great location at the very door step of the Spinale lifts, befitting of the name. Very clean and modern, with friendly and accommodating staff. Great bar! The only part of the hotel which doesn't keep up and live up to the rest, is the Spa which, whilst also having exceptionally professional, able and courteous staff is somewhat small, especially in the pool area, which doesn't naturally lend it self to its use by children.
This however wouldn't stop me from going back!
What an absolutely fabulous hotel! We arrived very late to a sparkly twinkling gorgeous hotel! Newly refurbished and stylish and the rooms are exquisite! The views from the rooms are lovely and the attention to detail is consistent throughout. There’s a kids club, pool, convenient boot room, free shuttle bus, parking (chargeable) lbuffet breakfast one of the best we’ve experienced!! Perfect location!!
We loved it and will be coming back! Thank you to dear Eleanor who was super efficient in reservations and wonderful Dorina, nothing was too much trouble and everything was possible! She is a little star! Thank you Igor too for the warm welcome!!
Great location next to the Spinale lift
The staff in the lobby very nice and helpful
Breakfast very good and the eggs and omeletts fantastic also the Nutella pancakes
The room good, though for a 5 star hotel I would like to have my bed sheet changed often and for two persone in a room we needed two times to ask for one extra towel to the one we got.
Spa amazing although they might think on directing guests to shower before going to the pool
The Massage really good
The staff in the dining area and bar really nice and helpful (Igor the best)
The dinner not so good to complexed and fancy we like it more Italian and simple so the Le Roi Pizzeria was our place to eat amazing food and great staff