We have just spent a week skiing in Selva di Val gardena with friends, a group of 8 of us in total.
From the moment we arrived we were well looked after by the staff of the hotel.
The hotel is slightly dated, but that is not a concern for any of us as we found it very comfortable and quaint, and of course our main aim was the skiing.
The boot room was good, with heated boot racks, and plenty of ski racks.
The food provided for breakfast and dinner was excellent, with good variety and lots of fresh ingredients, and the local wine was very enjoyable and reasonably priced.
The staff were all extremely friendly and helpful, and made us all feel very welcome and at home, and the owner was always friendly and interesting to talk to.
One downside was the location, which is not something that the owners can do anything about, and we got around very easy by bus and taxi.
Also,we tend to take good wi-fi for granted these days, but the hotel wi-fi did not work above the ground floor, which was a shame, and prevented me from giving this a 5-star.
It was nice to have a good breakfast on the day we left, and all-in-all we were very pleased with our stay at the hotel
We stayed here over New Year's 2019/20. First impressions: disappointed. It is really very dated. Nothing has changed since the hotel opened in the early 70's. However, as the week progressed, my opinions changed. The owning family and their staff are very competent and friendly. And the food at breakfast and dinner was excellent. The hotel is almost built around the kitchen and dining room. The new year's eve dinner and most other meals were superb. I've stayed in Austrian hotels where the food was atrocious in comparison.
Now: the virus. Norovirus to be exact. It was Christmas holidays in schools all over Europe. Norovirus, the winter virus, has been ravaging UK schools this year. The gestation period is a day or so. It is apparent that some guests arrived already infected and passed it on to others. Some people elsewhere in Val Gardena thought they had food poisoning!
I caught it, my wife caught it. What else could we expect? We could have caught it at home also. Either way, was it the hotel's fault? Of course not
We'll be back.
Virus outbreak at hotel, known by all hotel staff and Crystal Ski for weeks before we arrived. Two days into our stay and the entire group was hit by the sickness virus. Lost a day skiing. Most other hotel residence also affected by this as there was very little people having breakfast or dinner the next day. The boot room was full of boots as everyone was ill.
The sound proofing of the rooms is terrible. You can hear people talking through the walls. Foot steps above you and every door that's knocked or closed you can hear from your floor and above.
The decor is very old, no kettle in the room, not many plug points. WiFi didn't reach floor two. Beds are comfortable and it's nice having a balcony although it's not private, it's shared with the other rooms on the floor.
Bus stops directly outside the hotel. 15 minute walk to all shops and main village.
There are a few good points but the hotel management and Crystal Ski has tried to play down the virus outbreak. They didn't want to warn us in advanced because they wanted our money. The waiting staff and bar staff are really friendly but the management just cared about money.
A lovely family run hotel with very helpful English speaking staff. Our bedroom was very comfortable & clean with a nice bathroom including a good shower, & a comfortable bed & a balcony. We stayed on a half board basis & the food was excellent. Breakfast was self service & as much as you want & included cheeses, meats, different breads & croissants, jams, hard boiled eggs, fruit juices, cereals & yogurts. The dinners were excellent with 5 courses of food each night. No pressure to purchase wine & tap water provided. The food was varied and of an excellent standard, mainly a mix of Austrian & Italian dishes..
You get the free bus pass which takes you to all the passes and towns. We visited Bressanone & Bolzano both over an hour away for free on the bus. The hotel is 15 minutes walk from the centre of Selva situated in Plan. The advantage of this is it is very quiet and as the bus station is here you are guaranteed a seat on the buses that leave from here. There can be an issue in July & August with buses going to Gardena Pass & Sella Joch that start further away going past as full. this can be overcome by catching the earlier 8.30 bus or if later going down to Selva where they fill up. Buses run very regularly up to 18.00 hours. The lifts are great for getting you high for the views. We used the lifts 4 times and only one way descending on foot that made them very economical for us. We enjoyed pretty good weather & had a fantastic time. This was my 6th visit to the Dolomites but my first in a hotel base. Previously having camped once and done hut to hut tours for the other trips this was a welcome change now I am older. I do not hesitate in recommending this hotel. Selva offers all levels of walking & IMO is one of the best bases for such a variety of scenic walks in the Alps never mind the Dolomites.
This is a lovely family run hotel with photos in reception of the now elderly owner in his prime racing down the slopes. He was in the restaurant every night asking if we were having a good holiday.
The bar was great food lovely with a choice every day.
You do need to be quite fit as it is a short walk to the slopes or town. There are convenient buses to connect you to both.
My only complaint is that it's too cheap! I would advise them to up their prices and upgrade the tired bedrooms and maybe get some more staff. They all work really hard and sometimes were not smiley happy people easy to understand with grouchy grumpy residents. Smiles were aften just under the surface and quickly reappeared when engaged in conversation.
I'd definitely recommend this hotel.