This was my second stay here ( see prior positive review May 3, 2017), while visiting friends in the area.
I think I had the same basic solo room as before, 203 (with a nice big bathtub), facing the abby. I again experienced the joy of bells ringing as early as 5:15, which I like, some may not. There were many welcome power outlets and a safe.
I was happy to see the room now has a water boiler and provisions for basic morning coffee or tea, ( important) though there is still no in-room fridge ( less important to me though many want one).
I had no problem getting a second pillow I needed to be comfortable, and the blouses I sent for washing and ironing came back within 24 hours looking beautiful.
I was pleased to see that the restaurant now plays classical music at breakfast, instead of pop radio with loud commercials like at my prior visit.
Afternoon coffee and cake was very good ( authentic black forest cake with real cream and cherry liquer).
However, I was disappointed in the restaurant at the one dinner I had, and in the two breakfasts. I was there five days but mostly skipped the uninspiring breakfasts.
The dinner food ( but not the price) was basic, pork meat a bit dry and veggies overcooked, with sullen and very slow service by a non-German waiter who seemed tired ( about a half hour time from sitting down to getting our wine). Two years ago, to compare, it was fantastic.
The breakfast was also not as nice as before: watery coffee, only three varieties of uninteresting sausages ( e.g., salami, flavorless ham), the boiled eggs available were hardboiled and not soft-boiled as is more traditional, and what service there was from young ladies was friendly but minimal. There appears to be some cost-cutting both in food and in personnel.
There is still no AC, ( but still typical for Germany) and the weather was humid, so window had to be open all the time, which meant hearing the road noise at night. The high bathroom window was fixed in a partly open position which was odd.
The worst was the parking the first three nights. I would typically return after 9 and the close in outside lot would be full. I landed up across the street in the lake parking lot one night for 2 euros, then walked under an underpass in the dark to the hotel, a bit creepy. The next night I tried the same, as the lot was again full and the garage closed off, but the lake lot barrier would not let me in, notes there said it was only for longer term parkers. I drove back to reception, not happy about spending time late at night looking for parking in the dark, and the snippy man on duty somewhat mockingly asked if I had pressed the button to open the barrier, after I had already told him I had but this time it had not opened.He then said he had just opened the garage a few minutes before, so I should park there. There was no apology or offer to reimburse the 2 euros/ night I had paid before to park away from the hotel.
I then saw in the garage there were “reserved” spaces for some guests for some days, which I was not offered by the reception man or anyone else at any time and was not aware you could arrange ( no internet info on this) until I left.
Others have commented that the hotel needs an upgrade ( worn carpets in stairways etc.) which would not hurt but I think other issues like climate control, food quality, and service ( I know the latter is hard these days) are more important to try to deal with first. Still, I have a fondness for this area and hope to come back.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC