Date of stay: March 2017Trip type: Travelled on business
Very small room, toilet/shower cubicle is like a portaloo and would look out of place at a music festival.
No evening dining facilities, bar closes at 6pm so if you want a drink you use the vending machine.
Single bed was very small and uncomfortable.
Room Tip: Choose a different hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from Jesper B, Direktør at Hotel Herning
Responded 10 Mar 2017
Hallo Iain Crawf Thank you for reviewing Hotel Herning. We are of course sad to learn that you were not satisfied with your stay. But all the things you describe as flaws are all things that we inform about on our online booking sites. You booked through booking.com where there is a clear and good description of our hotel. We don’t have any restaurant and haven’t had for many years that is also communicated through our online platforms. The reception and bar is normally open until 6 pm. and that is noted on all our confirmations that we send out. But on the 8th of March when you stayed here the reception was open until 10 pm. I was personally on call. We will of course look into replacing the bed if something is wrong with it, but it is difficult to meet every ones demand when it comes to beds. If you decide give us another try, please book directly through us and not booking.com, since booking.com bookings automatically will be placed in our smaller rooms with our cabin bathroom. We always try to reward the customers who book directly through the hotel, so we don’t pay any commission to external booking agencies. Regards Hotel Herning
This response is the subjective opinion of the management representative and not of TripAdvisor LLC