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All You Need to Know About the Rooms
at Canberra City YHA

Room/Suite (82)
Check In— / — / —
Check Out— / — / —
Guests1 room, 2 adults, 0 children
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Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
Room review highlights
... the club in the basement reverberates through my 1st floor room. If you’re at the club, it’s the perfect venue, but if you...
... concern and he couldn't have cared less. The first room I was assigned to, I ended up with an absolute nutter who is...
... quite helpful overall but forgot to reserve bottom bunk for disability this time. Worked out by roomie or given other room.
Most popular question about the rooms
Hi, we are planning to stay here on dec. We are 2 adults and 1 kid (4yo). Do we have to pay any extra charge for the kid if using existing bed in the private room? MANY THANKS
Answer from YHA_Backpacker
Sep 2019 |
... bed. There is a cot available for babies. The price is a per room rate. In your question, you would need to book a family...
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Reviews that mention rooms

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RebWhit84 wrote a review Mar 2020
London, United Kingdom30 contributions6 helpful votes
I wrote this at nearly midnight as the music from the club in the basement reverberates through my 1st floor room. If you’re at the club, it’s the perfect venue, but if you have any need of sleep I would suggest finding somewhere else.
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Date of stay: March 2020Trip type: Travelled solo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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ejm84 wrote a review Nov 2019
Melbourne, Australia30 contributions24 helpful votes
No doubt about it, the location of this YHA is unbeatable. The location was the sole reason I booked it, and it didn't disappoint. Easy walk to buses, both local and interstate, Canberra Centre, and everything else I needed.

The shared female bathrooms were clean and the showers were hot. The service I received from an Asian girl at the front desk on Monday afternoon 18/11 was excellent. Free water throughout the hostel was a bonus. Wifi was free, although pretty slow.

And that's where the good stuff ends. Check-in and check-out staff both sub-par, absolutely zero personality. Same with a young guy on the desk one afternoon when I had a legitimate concern and he couldn't have cared less.

The first room I was assigned to, I ended up with an absolute nutter who is living at the hostel long term and thinks she owns the place. That's not the hostel's fault, but this person for some reason became obsessed with me and stalked me to the point of the police almost having to be involved. The room also faced the street and so even though it was a Sunday night, I got to listen to drums shaking the walls and obnoxious singing from the bar downstairs all night along with street sweepers from 5am the following morning. The bed was ok, cleanliness of the room and beds just average. No towels provided (luckily I had brought one with me as the last YHA I stayed at didn't have them either), and there is a locker for each bed that has its own power point (bring your own lock).

After requesting to be put in a different room due to the issues with the room, the lovely girl at reception was very helpful and put me in an empty room on a different floor. I did end up with a roommate later, one who thankfully appeared to understand the concept of shared space and common courtesy. That room was unfortunately also facing the street and again copped a heap of noise from the bar and partygoers on the street. There was also a school group which arrived that afternoon, but this room was still better despite the beds squeaking every time someone moved. Sleep quality generally pretty bad overall.

During my stay, I'd estimate the hostel was half full at best, yet the shared kitchen was constantly packed and there is nowhere near enough space for everyone and all their things. Cleanliness was questionable, though though I suppose it's not the hostel's fault that some people are just filthy.

I had a coffee in the cafe attached to the hostel, and it wasn't a bad coffee, but the woman working in the cafe looked and sounded absolutely miserable. Not even a smile or a greeting of good morning. The whole cafe looked and felt like a dodgy school camp mess hall - not welcoming at all.

Bathrooms were clean and I never had to wait for a toilet or shower, but again, the place was nowhere near full so I'd imagine when it's at capacity that you'd want to be up pretty early in the morning. Unfortunately the small changing space attached to the showers is tiny and water floods the whole area.

I didn't hate the place, but the time I had there just unnerved me and the street noise drove me crazy. It was overpriced for what it offered, but the location kind of justifies that. My hosteling days may well be behind me; would only consider staying here again in a private room and one that's not street facing.
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Date of stay: November 2019
Room Tip: Avoid room 222. Ask for a non-street facing room if possible.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from YHA_Backpacker, Guest Relations Manager at Canberra City YHA
Responded 21 Nov 2019
Hi - thanks for the comprehensive review and we'll definitely follow up on issues raised with our team. We are an inner city hostel, so that brings with it some street noise from neighbouring venues etc. Anytime you do have concerns with room mates, please always ask to speak to the manager - they are there to help you work these sort of issues out.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
robchasba wrote a review Nov 2019
Wodonga, Australia3 contributions3 helpful votes
Great location and ambience. Clean and lounges on floors. Kitchen quite adequate cooling for food but could use freezer and be quieter. Staff quite helpful overall but forgot to reserve bottom bunk for disability this time. Worked out by roomie or given other room.
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Date of stay: November 2019Trip type: Travelled solo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Jasmin M wrote a review Sep 2019
Kuala Lumpur, Malaysia15 contributions9 helpful votes
I requested for the lower bunk bed when I made the booking and received and acknowledgement for that request. It didn't say that it cannot guarantee me the lower bunk. When I checked in, I got the upper bunk bed. If I don't have a weak knee, I wouldn't make a fuss out of it. But I did mention that I want the lower bunk because of my weak knees.

Upon check in staff #1 acknowledged my request but said that they don't guarantee it. He said it's first come first served basis. I asked if there's other alternative and I was prepared to pay for a room. Because all rooms are booked, he offered a mixed dorm of 10 beds where a lower bunk bed is available. I told him that I have concerns about it being noisy. He said I have to bear the snorings. It wasn't the snoring that I was concerned about but rather possible rowdy guests. There was no other options for me but to take the upper bunk. I warned staff #1 that the guest on the lower bunk may complain whenever I have to up and down in the middle of the night because I struggle to climb to the upper bunk and may shake the bed.

Later that evening, I saw staff #2. He was more helpful. He gave me a laminated card, wrote my name on it, so that I can reserve the next available lower bunk bed when a guest leave. Staff #2 also confirmed that they have bed numbers in their system. This means that if they want to take my request seriously, they can reserve the lower bunk bed because they already have the system. Somebody may have ignored the SOP perhaps?

So the next morning when a guest on the lower bunk checked out, I placed the laminated card on the bed to reserve it as mine. And then I reconfirmed with the front desk where staff #3 was on duty. Just to be sure that the lower bunk bed is securely mine, she asked if there's a date on the card. I said no. And she said she cannot guarantee that I'll get the lower bunk. She also insisted that in a dorm style accommodation, it's first come first served. Maybe only at YHA? Because I've stayed in hostels and have always requested for the lower bunk. Other hostels numbered their beds and will assign guests to the beds accordingly.

I feel that staff #1 and #3 are very arrogant, knowing that they're the cheapest accommodation in town. They're not apologetic for their actions. They make me feel that if I want a certain level of comfort, go somewhere else. I don't feel welcome by them. In fact, staff #1 wasn't very thorough when I checked in.

By the way, on my second night there, while I got my lower bunk bed, I struggled to fall asleep because the room next door was having a party and they're loud till the wee hours of the morning. This hostel doesn't seem have noise control policy.

Otherwise, the bed is clean, the location is great and accessible to supermarkets and shopping and other attractions.
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Date of stay: September 2019
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from YHA_Backpacker, Guest Relations Manager at Canberra City YHA
Responded 25 Sep 2019
Hi - we are sorry for the issues with your bed request, but as the staff mentioned, we cannot guarantee it - that is the nature of shared accommodation. The hostel was completely full the nights you were staying, and that makes requests like this really tricky as people are already in rooms. With the noise though, this hostel has 24 hour reception, so another time just phone or come down and the night manager will deal with this for you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Betty moony wrote a review Sep 2019
3 contributions
Ok let’s be honest, the food is not great at all, but what can we expect. The rooms were Nice and so were the bath rooms. In the room there are bins which are convenient, but our discussed we found that they had not been taken out since the last people,yuck.
The location is definitely worth the money it is in walking distance from cafes, coles,art galleries and pretty much everything you need.
Overall the rooms and the food are letting this place down.
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Date of stay: September 2019
Room Tip: Don’t buy the food!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from YHA_Backpacker, Guest Relations Manager at Canberra City YHA
Responded 15 Sep 2019
Hi Betty - thanks for raising the issues you had and so sorry about the bins - we are talking to housekeeping about this. The only food at the hostel (besides the large self catering kitchen of course) is breakfast at the adjoining cafe so presume that was the problem and we will talk to the operator about it. Hope to see you again another time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Questions & answers about the rooms

Answer from YHA_Backpacker
Sep 2019 |
Hi - under Australian licensing laws, each person (irrespective of age) has to have their own bed. So our family rooms have (usually) a double/queen bed and a bunk bed. There is a cot available for babies. The price is a per room rate. In your question, you would need to book a family room for the three of you - you could not use just a private room with a double bed as it is not big enough.
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