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All You Need to Know About the Rooms
at Pullman Port Douglas Sea Temple Resort & Spa

Room/Suite (454)
6 people are viewing this hotel
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Guests1 room, 2 adults, 0 children
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Room review highlights
... we booked the resort and it didn't disappoint. We had a 2 bedroom swim out room which exceeded our expectations, was very...
... properties I’ve stayed at in Australia. Huge pool, huge room, the (2 bedroom Pool view Penthouse) is highly...
... in the staff were very welcoming and accommodating. The penthouse apartment was spacious and clean and the beds ...
Most popular question about the rooms
Can the 2 bedroom swim out apartments accomodate 5 people?
Answer from Mark Mewburn
Mar 2018 |
Hi livvie6 - yes absolutely the 2 swim out apartments can accomodate 5 adults.

Reviews that mention rooms

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Belinda E wrote a review 13 Oct
Brisbane, Australia185 contributions35 helpful votes
Overall we loved the resort. We stayed for 9 days in Oct 2020 and would have gladly stayed longer.

The pool is superb. That was predominantly why we booked the resort and it didn't disappoint. We had a 2 bedroom swim out room which exceeded our expectations, was very spacious and well appointed. We had a washing machine, dryer, spa bath and full cooking facilities. The kitchen facilities were appreciated as we cooked in the apartment most nights.

We travelled with two kids who loved having their own space and own bathroom. It was REALLY quiet when we stayed due to COVID. I'm not sure if I would have loved the swim out room quite as much during peak season as there are literally people swimming up the steps of your accommodation. That said, if privacy isn't a huge issue for you the swim out room is amazing.

The location is right on Four Mile Beach and we often started our day with a walk on the beach. Please note that the property is about a 10 minute drive to the restaurants, shops etc of Port Douglas though. There is a shuttle that runs but there is a cost of $5 per person each way and that quickly adds up for a family. You can discuss with shuttle operators if you are there for a longer stay to work out a deal but this property is really best suited to people with private transport at their disposal.

The food at the on site restaurant is quite nice but note that it is a tapas menu so the serving sizes are small if you are comparing menu costs.
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Date of stay: October 2020
Room Tip: Swim out rooms are available with spas so you can get the best of everything
Rooms
Location
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from accor hotels, General Manager at Pullman Port Douglas Sea Temple Resort & Spa
Responded 2 days ago
Dear Belinda E, Thank you for taking the time to provide me with your feedback - it is valued and appreciated. I am pleased to read that you enjoyed our beautiful Swim Out Apartments! We are working towards a full lunch and dinner menu when occupancy permits due to affects of Covid-19. Thank you again for your feedback and we hope to welcome you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
JDAIRTAS wrote a review 2 Oct
Hobart, Australia37 contributions6 helpful votes
Pullman Sea Temple Port Douglas was one of the best Pullman properties I’ve stayed at in Australia. Huge pool, huge room, the (2 bedroom Pool view Penthouse) is highly recommended with roof access to a private heated spa! Great gym, restaurant in-house called Aluco offered a variety of menu items, and the team went out of their way to cater for special requests. Free undercover parking a bonus! Overall, a fantastic property and would highly recommend for couples, groups and families.
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Date of stay: September 2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from accor hotels, General Manager at Pullman Port Douglas Sea Temple Resort & Spa
Responded 2 days ago
Dear grange6, Thank you for taking the time to provide me with your feedback - it is valued and appreciated. Thrilled to read we are one of the best Pullman properties you have stayed in Australia! Thank you again for your feedback I will be sure to share with our team. We look forward to welcoming you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Annette C wrote a review Sep 2020
1 contribution
We stayed 5 nights at the Pullman and from check in the staff were very welcoming and accommodating. The penthouse apartment was spacious and clean and the beds comfortable. The restaurant menu was limited due to COVID but the food was good and presented nicely. The resort is about 7-8 minutes drive out of town but there is a shuttle if you don't have a car. I would highly recommend this resort to my friends. Special mention to Harry on the front desk for making things happen and to Maria, wait staff, for her friendly and professional manner.
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Date of stay: September 2020
Room Tip: High floor for lagoon views. Ground floor for direct pool,access.
Cleanliness
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Sleep Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from accor hotels, General Manager at Pullman Port Douglas Sea Temple Resort & Spa
Responded 2 days ago
Dear annettecJ1169WX, Thank you for taking the time to provide me with your feedback - it is valued and appreciated. I am thrilled to read you enjoyed the service our team provide in particular, Harry - I will be sure to share this with him. We are working towards a full menu when occupancy permits given the affects of Covid-19. Thank you again for your feedback, we look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aerodytravel wrote a review Sep 2020
Queensland, Australia27 contributions1 helpful vote
This was my first time visiting Port Douglas and I’m glad we chose to stay at the Pullman Resort. The penthouse offered a great pool view and a lot of space in the bbq/spa area upstairs. The rooms were clean and had everything we needed. Make sure you book in a night at the restaurant as the tapas are very tasty. There is also a bar right beside the pool. Staff were friendly and helpful which makes all the difference.
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Date of stay: September 2020Trip type: Travelled with friends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from accor hotels, General Manager at Pullman Port Douglas Sea Temple Resort & Spa
Responded 4 weeks ago
Dear Brownlee7, Thank you for taking the time to provide me with your valued feedback - it is appreciated. I am thrilled to read that you had an enjoyable experience with us. We look forward to welcoming you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Missd79 wrote a review Aug 2020
Surfers Paradise, Australia2 contributions2 helpful votes
Writing a review during COVID safe times may not be entirely fair so I’ll stick to the facts. Firstly, The Pullman is not near the main part of town, in fact it’s 6-8 min drive away. Walking anywhere was not an option. Secondly, the resort itself was probably once beautiful and well maintained but this was sadly a thing of the past. It may be due to limited staff, and the gardens were still very pretty, but full of weeds and unfinished maintenance in areas. The bottom of the pool has large rust marks and the tiki torches (love these) either weren’t working properly or not at all. The rooftop spas are quite old and half the jets weren’t working. The room smelled very musty and the furniture and floor tiles stained. The spiral staircase felt like it would collapse with every step and was inadequately lit. There was no mini bar or room service due to COVID and they wouldn’t even offer to help with bags or bring ice to the room. Meaning guests are expected to all dine together in the only restaurant. (Not sure how COVID safe that is). We bought food from the grocery store in town but most of this had to be thrown away after ants got into the pantry items and the fridge didn’t work properly. The oven temperature was also totally wrong. Breakfast at the restaurant was included with a very small menu to select from. I was disappointed to be charged for coffee separately as coffee apparently is not included in breakfast. The Spa Vie was exceptional and the therapists were amazing!! Overall, we had a nice, very quiet holiday. Until the second last day, when a family with 4 young kids (under 8yrs) were put in the room below us. The resort was nowhere near full and we thought this was an extremely inconsiderate move, and almost ruined our trip.
I would definitely consider The Pullman to be above average at 3 1/2 stars but unfortunately it missed out on being ‘very good’.
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Date of stay: August 2020Trip type: Travelled with friends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
3 Helpful votes
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Response from accor hotels, General Manager at Pullman Port Douglas Sea Temple Resort & Spa
Responded 2 days ago
Dear Missd79, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Questions & answers about the rooms

livvie6 asked a question Feb 2018
Brisbane, Australia27 contributions
Can the 2 bedroom swim out apartments accomodate 5 people?
Answer from Mark Mewburn
Mar 2018 |
Hi livvie6 - yes absolutely the 2 swim out apartments can accomodate 5 adults.
0 votes
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Answer from sharona81
Dec 2017 |
Yes, we found swim out room good,the pool is warmer than the plunge pools over other guests chatting. But great options in choices there are rooms/apartments with jucuzzis or plunge pool.
1 vote
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Answer from PullmanPortDouglas
May 2017 |
Hi Shannon, ask for a swimout located on the central lagoon pool. Please note this is a request only and not guaranteed but we always try our best to accommodate our guests requests where we can.
0 votes
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Answer from PullmanPortDouglas
Nov 2016 |
Thankyou for your question Buckshee. Unfortunately due to the size of our Studio Spa Rooms we cannot place a rollaway in one of these rooms. If you would like to contact our reservations team, they would be happy to discuss our suitability and availability with you.
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Answer from PullmanPortDouglas
Sep 2016 |
Good Morning Sias E - please contact our reservations team on (07) 4084 3500 to discuss our availability.
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