Upon arrival , from the outside you could guess what state inside the building you could expect. I kept repeating to myself that the most important thing was that the room was clean, even though I should have known by the overloaded garbage bin just outside the hotel that there was no hope for that. On my way to the room it seemed that the staff dont have a vacuum cleaner - there were bits scattered everywhere on the carpet floor in the lift and outside. As I entered the room I was shocked with the cleanliness. Carpet corners and edges round the room were dusty , the walls were filthy, bedroom lighting full of dust, the curtains I did not want to touch. The biggest shock was the bathroom . The shower was full of mildew(around the shower doors and on the wall in between the tiles). I called reception to say that this is unacceptable for 1000kn/night. She replied that all rooms are the same. I tried to explain that I am not bothered that the room is outdated and my only concern is cleanliness. She gave me another room which was slightly cleaner. I agreed to stay if they would clean the mildew from the bathroom and vacuum a little better in the morning.The following morning I had three cleaning ladies in my room, but unfortunately apart from a little less dust , the bathroom remained the same. All corners were filthy and covered in mildew, the toilet had yellow stains in it and the heater was filled with dust... At this point I gave up.
The food was always the same variety, on the last evening we weren't even given a choice... I wonder what I would have got if I were vegetarian ?
My advice to the manager and owner : Outdated and slightly run down could easily be compensated with cleanliness(buy your cleaning ladies a mildew remover or simply change the silicone once a year) and a better variety of meals. There are many hotels that successfully succeed to keep up reputations this way.
On the good side : staff in the restaurant are friendly.
The hotel was empty when we stayed there and consequently the staff seemed rather indifferent to guests. Breakfast was mostly stale bread and various meats and cheeses. None of the staff appeared in the dining room to inquire about the service. The food was nothing inspiring and certainly no sign of Croatia's renowned cuisine. The internet broke down during the evening and when I phoned reception they said, oh, it is working at reception (implying, what are you complaining about). Price at almost €70 for a single room is not worth it considering what one gets for not much more in Zagreb. Maybe the place lights up in summer, who knows.
Room was nice regarding the size, but it could be cleaner. The whole hotel could be better cleaned. Swimming pool is nice size, but gym does need some new equipment. I assume that this is the only gym in town, so there were some local people working out.
People are nice, but still the service is poor (employees are not very well educated).
Anyhow, for a day or two, it os fine, but for a longer stay, try to find something else.
I was with my man at the hotel Picok. I must say we love wellness trips, and this is not wellness like we expected. There is no wellness food- only fries, and few fried types of meat. Our "romantic candlelight dinner" was not different as any other dinner, and there were no candles. Details counts. We have only to fried food to choose. Very poor. Food is, actually - terrible - too flavoured (fat) and too salty. Our soup was so salty we could not eat it. We complain, but nothing happen. Pool was untidy, hair and plaster were around. Only one pool and small whirpool. The room was smaller than on the pictures. Also, the stuff doesn't live that wellness spirit. We couldn't wait to go home... But, I must say, the massage was good.
A good hotel for one or two overnight stays. The hotel has a wonderful spa and pool with friendly and professional staff and that's what makes it attractive. Breakfast was ok. The evenings in the pub were bad because the service is indifferent, dining room has a bad and poor lighting and very small choice of food. The rooms are neat but small.