Let me start of by breaking down each part into sections with the positives and negatives, to give you an idea for yourself to decided whether or not you would want to stay here. Also, I will give a rating out of 5.
The staff at this hotel were really friendly and helpful, especially the two male receptionists for the morning and night time shifts. Two great people who speak to you properly and are always there to help. However, the staff member for the dinner time who is supposed to check you names before you eat, at first seemed friendly until the last day when he made a mistake and tried blaming us, but the manager sorted out the issue and stated he was at fault. So, Just be cautious that he his only putting on an act.
Our package was a half board one, which included Breakfast and Dinner. The breakfast was pretty standard to be fair nothing special, it consisted of toast, cereal, sausages, tomatoes, eggs. Pretty much basic breakfast, but it wasn't the best to be fair. The dinner was good in terms of, one it was a buffet and two each day had a different menu, so it wasn't the same food. What I mean by this is one day it was Greek night, Italian night etc. The food was a mix of some foods were good and some foods didn't taste that nice. But, the desserts for the different nights were probably the best thing. However, you DON'T get any DRINKS with dinner, so be aware you will have to bring your own drinks or buy from the bar. Although the hotels food wasn't the best, they have a restaurant called Robinson's which was at the back of the hotel, they had really nice food, but like most restaurants in Ayia Napa they are really slow to bring out the food, nobody else was in the shop and we still waited Half an Hour for a hot dog.
We had three rooms, which to be fair were pretty good. The bathroom was a good size and they had a window inside them which brings in more natural light and fresh air. The beds were pretty firm though, not really that soft so it can go two ways you either don't mind it or it may be a problem. The room had two TV's in them, which to be fair we didn't use. It had a hairdryer, but no iron which have to pay for. It's got a small cooker and a small kitchen area which was good. However, although the safe was free, we had so many problems with it, from it not opening and the battery dying out. So, it's up to you if you want the hassle to be waiting on the manager everyday to open the safe up. We all had the top floor which, had a nice balcony and a OK view of the sea. The only really issue was that the rooms were pretty outdated, like it need a new fresh paint job and the lighting was really dim, so there wasn't much lighting exposure.
The cleaners were great, they came every morning around 11ish and done their job, can't fault them. They gave us fresh towels everyday and cleaned the rooms up and sorted the beds out.
The facilities in the hotel were pretty good, nothing too special to be fair. It had a gym room, which was pretty basic, a Sauna room which you have to pay for, a message room same pay for, a outdoor swimming pool, and a games area which has a pool table that is 1 euro a game, a couple of arcade game machines and a free table tennis and free tennis court. The hotel also, offered free car parking.
The location is really in a good spot of Ayia Napa. The strip where the bar and clubs are is literally like a 2-5 minute walk and the Restaurant/Shops is like a 2 minute walk to get to. So, you are pretty much close to everything and to be fair Ayia Napa is not that big. There's a Quad/Buggies rental on the same road, where all 8 of us rented our Quads/Buggies from, However although he done a good deal for us, there was loads of problems with everyone's vehicles. So, if you were thinking of renting them probably best bet find someone else and negotiate a price, cause the pricing ISN'T FIXED, so don't get bumped. Nissi beach wasn't too far by quads maybe 5 minutes away and I highly recommend going and also to go to the water park. However, if you go by taxi it shouldn't cost more than 12 euros from the hotel to there and 12 euros back. State it to them before hand otherwise the driver will try and act DUMB. There's a place called Breakout I highly recommend going there, the owner is a retired British man, who is really friendly and it only cost 15 euros for one hour.
* If I was you go to the supermarket and buy their 1.5 liter 8 pack water bottles for 1.80 euros well worth it.
* DON'T BUY TICKETS THAT PEOPLE WILL OFFER YOU, THAT COME IN A BATCH OF TICKETS. IT SOUNDS TO GOOD TO BE TRUE AND IT IS. what I mean by this is, Bars are FREE to get into, but clubs like castle,black & white are 10 euros to get in, but some people have offers like 7 euros you get black & white entrance free and two shots and two drinks and a champagne. These are alright deals cause they are promoting ONE place. But, people that give you like 8 tickets for 20 euros are FAKE. Watch out for ALEX and his girlfriend in a ORANGE Jeep, he's the Biggest SCAMMER in Ayia Napa.
* I highly recommend buying the Boat party Tickets which is 55 euros, but it really is a fun excursion to do. If you see a English couple called Beth And Josh they are legit and you can buy it off them.
* Some Cyprian people can be moody towards foreigners, but some are really nice. Just like most places.
* THIS HOTEL HAS A LOT OF RUSSIANS, they are really rude people even the locals don't get along with them. We didn't even come across one nice one.
* This hotel isn't really for young adults between 19 - 25 years old, it's more of a family destination, so if you fit in this age group I would suggest looking somewhere else, where there are other young adults that you can socialize and get to meet.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC