I stayed two days at this hotel and the staff made my stay a pleasant one. The room was clean and air conditioned. The front desk staff is truly an invaluable asset to this hotel. I have been continually assisted at every turn.
I was able to attend the free yoga session in the morning and that was legit.
I recommend the massage and the food.
Set with lush landscaping with beautiful flowers and hibiscus with a workout area and a relaxing swimming pool, Residence is a new option at Heaven. There are plenty of lounge chairs in which to kick back and enjoy the grounds which are welcoming day and night and make for a peaceful retreat in the heart of Kigali. Staff are warm and helpful and committed to the comfort of guests, the hallmark of Heaven. Large public areas on each floor give you space to lounge and provide a good complement to the rooms which vary in size and set up. Management is very responsive to guest feedback and committed to helping you find a room that meets your needs. Check out some of the extraordinary artwork which adds to the character and sense of place.
A trip to heaven . I was posted in residence and at first i really resisted. I was informed other hotels had been fully booked and trust you me the place was worth it the following day. King room, friendly attendants all the way from the gate , swimming pool among other
No restrictions to friends. The place is the best place to be
I highly recommend the hotel and the restaurant - the room was very comfortable, the food excellent, but most of all, great service all around from the airport pick up to the hotel, restaurant and return trip.
I had to be almost a month, and all time in this beautiful hotel that seems I was in the country side, only heared the noise of birds. The amenities were fine, Every time I had rwandan coffee in my room,