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All You Need to Know About the Rooms
at Grandiose Hotel & Spa

Room/Suite (41)
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Guests1 room, 2 adults, 0 children
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US$49
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US$41
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US$61
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Orbitz.comUS$41
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Room review highlights
... for me over an hour due to long immigration lines. Hotel room was spacious, clean and had all the amenities. Very good...
The hotel is nice with friendly staff at the reception. Room was clean and comfortable. We got a corner room. Apparently,...
... hotel. The staff are friendly, the food was very nice, my room was nice, the AC was fantastic. We will be staying here in...

Reviews that mention rooms

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Susan9012014 wrote a review Dec 2019
New Orleans, Louisiana27 contributions5 helpful votes
Stayed 12 nights for business. Arranged hotel airport pickup, which waited for me over an hour due to long immigration lines. Hotel room was spacious, clean and had all the amenities. Very good breakfast buffet. But what made this stay great was the staff. They helped me with every question and need I had. They could not have been nicer or more professional. Will stay there again soon.
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Date of stay: December 2019Trip type: Travelled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Jo'Ann Y wrote a review Nov 2019
28 contributions6 helpful votes
The hotel is nice with friendly staff at the reception. Room was clean and comfortable. We got a corner room. Apparently, there were some renovation going on in the morning but we were notified in a letter placed in the room upon check-in (did not affect my stay as I was out of my room for sight seeing during the day). Morning breakfast was nice. Stayed there for 2 days and there were some changes on the breakfast variety. The coffee house staff were friendly and courteous. They have spa at the lower ground but have the time to utilise the service.
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Date of stay: November 2019Trip type: Travelled with friends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Justyn S wrote a review Aug 2019
Cootamundra, Australia84 contributions35 helpful votes
Had the pleasure of staying at this nice hotel. The staff are friendly, the food was very nice, my room was nice, the AC was fantastic.
We will be staying here in the future. Close to where I was working. There is a 7/11 next door which makes things easy. Airport transfer was excellent and cheap. Well done the Grandiose
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Date of stay: August 2019Trip type: Travelled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Sasha1236 wrote a review Aug 2019
Singapore, Singapore79 contributions55 helpful votes
We were there for a business trip and hence chose this hotel. Though the hotel is relatively new there's lots of issues with it as follow:
- lobby light is on only when guest walks in, which seems unprofessional
- drilling/renovation in the early morning. Of the three nights we stayed over on two morning we heard drilling early in the morning at 7/8am which woke us up
- weak air-conditioning even at full blast air-conditioning
- takes long time for hot water to flow
- my friend had his finger electrocuted due to loose wiring in the hotel room

Perhaps at a lower price point with a lower expectation would the hotel live up to its standard
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Date of stay: July 2019Trip type: Travelled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Chuck wrote a review Jul 2019
2 contributions2 helpful votes
Experienced a couple of issues that were resolved. But then it went down hill very quickly.

1. Dirty sheets with black streaks of dort on pillow case. Albeit quickly replaced when requested.

2. Towels that smelt like cigarette smoke. Also replaced but with much older towels that ripped in half when used after a shower.

And then more observations...

3. The room had a cigarette odour with a air filtration machine in the corner. The filter itself had not been cleaned and had a thick layer of dust and particulates that required replacement. Nonetheless the odour of the room was strong and we attempted to clean the dust personally.

4.the complimentary slippers in the room in a new plastic bag had in fact already been used by a previous guest. The sole of the slipper was obviously dirty but replaced back into a new plastic bag as a 'new' pair.

5.the spa/sauna was never availble for immidiate use. On the one occasion that we could have used it. We found a maintainence employee in full uniform using his phone inside the wet area. Wearing work shoes inside the area used as the wet area.

This hotel was chosen on the basis of reviews and price point. But failed to live up to the reviews or the price point. There are far better hotels for the same rate.

Whilst one or two issues are manageable. The number of problems that we came across made it futile to address especially when on schedule.

Cost saving in hospitality is a difficult task. But old worn towels, reusing slippers from previous guests isn't the best way to make an impression.

Although the issue of dirty slippers were raised eventually upon when we had time in check out. There was no effort on the managers behalf to manage the situation, and a weak apology, we were asked to address the problems with ctrip, whom the booking was made with. The other other problems clearly would not be a priority to address.

Ctrip may have made the booking.

But they definitely aren't involved with the housekeeping.
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Date of stay: July 2019Trip type: Travelled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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