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All You Need to Know About the Gym
at Green Palace Hotel

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Guests1 room, 2 adults, 0 children
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Gym review highlights
This is the 4th time staying here. The good: Friendly staff, working AC and Wifi, large gym, fairly good breakfast buffet with noodle and omelet stations. The bad: Bathroom and shower need to be upgraded, some rooms with sticky door handle. The ugly: For such a large hotel with 16 floors, there...
Hotel is clean. Staff are nice. Buffet is good. Centrally located for my needs. I really don't have anything negative to say. Good Gym. It is a bit generic but totally nice. There are definitely prettier places and I am sad they didn't have pool but it is a good value and it was a very...
... improved compared to 3 years ago when I stayed, with updated rooms. PROS: -friendly staff -updated rooms -very good buffet breakfast -good size gym -free working wifi -rooftop bar and restaurant CONS: -Only 2 very slow and small elevators -Shower/tub set up not the best -Construction next to...

Reviews that mention gym

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sactokw wrote a review Feb 2019
Northern Cal885 contributions148 helpful votes
This is the 4th time staying here. The good: Friendly staff, working AC and Wifi, large gym, fairly good breakfast buffet with noodle and omelet stations. The bad: Bathroom and shower need to be upgraded, some rooms with sticky door handle. The ugly: For such a large hotel with 16 floors, there are only 2 small slow elevators. Tip: Ask for a lower floor and take the stairs.
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Date of stay: February 2019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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BrooklynSpydercat wrote a review May 2018
Brooklyn63 contributions28 helpful votes
Hotel is clean. Staff are nice. Buffet is good. Centrally located for my needs. I really don't have anything negative to say. Good Gym. It is a bit generic but totally nice. There are definitely prettier places and I am sad they didn't have pool but it is a good value and it was a very comfortable stay!
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Date of stay: March 2018Trip type: Travelled on business
Rooms
Cleanliness
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Kosal S, Manager at Green Palace Hotel
Responded 15 May 2018
Dear BrooklynSpydercat, I firstly thank you for your great review here. I assume if we have a pool you will give us a 5*. As you have mentioned, we have all the good stuffs incl. service, cleanliness, our wide spread of breakfast, large gym, central location, and also our speedy wifi except the pool, but if you have a chance to visit the sky bar it is also replaceable. Get a few drink and enjoy the view of the city at night. Swimming pool is coming up in our next building project and I believe you will love once it's completed. Thank you for choosing to stay with us and I will look forward to welcoming you back again soon. Yours sincerely, Kosal Sou Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
sactokw wrote a review Feb 2018
Northern Cal885 contributions148 helpful votes
Stayed 2 nights. It has improved compared to 3 years ago when I stayed, with updated rooms.
PROS:
-friendly staff
-updated rooms
-very good buffet breakfast
-good size gym
-free working wifi
-rooftop bar and restaurant
CONS:
-Only 2 very slow and small elevators
-Shower/tub set up not the best
-Construction next to hotel
TIP:
-Pick a lower floor to take the stairs as elevators are slow.
-Consider going to the Skybar 2-3 blocks up from the hotel to get a great view of the city.
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Date of stay: January 2018Trip type: Travelled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Govindan N wrote a review Oct 2017
Bengaluru, India2,785 contributions234 helpful votes
+1
Recently I travelled to Phnom Penh in Cambodia with my wife and stayed in Green Palace hotel. I stayed for two nights 29th and 30th October. The rooms were clean with comfortable beds,clean wash room, sitting furniture Coffee maker,bottled water and wardrobe with safety locker. The day we checked in we were in a bad situation since our bags were misplaced by airline but managed with the amenities like toiletries provided by the hotel which was very helpful. Being from India we found communication with room service little difficult but the hotel staff was very helpful and cooperative.
We were given a room on 14th floor from where the view of surrounding buildings was beautiful especially in the evening.
The hotel has a very spacious lobby,a coffee shop, spa, fitness center, and a nice restaurant. the hotel has 17 floors and a skybar at the top floor.Since it was raining we did not spend time in skybar. The wi-fi provided by hotel is free and fast.
On the whole we had a good experience at the hotel considering all staff were polite and courteous and service was very good
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Date of stay: October 2017Trip type: Travelled as a couple
Room Tip: Suggest you have a room in higher floors.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Catherine A wrote a review May 2017
Perth, Australia52 contributions34 helpful votes
Unfortunately my stay in Cambodia has led to the conclusion that if you are used to a high standard of hotel accomodation anywhere in the world, you need to stick with the international chains like Intercontinental or Marriott (the latter I noticed is under construction) if you want to have a relaxing, comfortable holiday. Like the hotel I had in Siem Reap (Angkor Holiday Hotel), local hotels just don't cut it. I don't like to bag a local business in a developing country, but if these hotels want to compete as more and more International hotels open up, they need to do some research on international standards and train their staff accordingly.

Good points - room large and clean, a lot of choice at breakfast and the young men working in the lobby as the liaison between guests and front desk staff very professional with very good English (maybe women work in this role too but didn't see any), wifi good speed and you stayed logged in (no dropping out).

BUT, the rooms are spartan and just cheap feeling and looking, only 3 clothes hangers, no air conditioner in hallways/public areas, room air conditioner had a life of its own, there was a hair stuck to the underneath of my croissant one day at breakfast, and the next day the pastries were obviously left over from the day before - very dry and stale, the equipment in the gym is old, it is hot and stuffy and it can get quite crowded as they allow non guests to have membership, the roof bar is a total disaster - no-one there at all during happy hour and the furniture is old and broken (photo) and there is construction level with it which doesn't add to the ambience (photo), the windows in the breakfast area are filthy (photo), they wouldn't change Australian dollars, I was the only westerner I saw in the 3 days I was there - it was more Chinese group tours and the service reflected that as I think their standards may not be as high as western standards simply because they may not have travelled as widely, pretty ordinary and not that friendly. Also no pool :(

I had a massage in the spa which was good but expensive (USD$25). The air conditioner in the room was so loud it sounded like a helicopter landing next door - not very relaxing. etc etc - just lots of little things that just lead to the decision - no. And there is a Raffles in town..... envy! My trip was a package tour (first one ever!) so I didn't really have a choice, but if you do....
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Date of stay: April 2017Trip type: Travelled solo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Kosal S, Manager at Green Palace Hotel
Responded 16 May 2017
Dear Ms. Catherine, Firstly I would like to thank you for spending your plenty time to write this review. I appreciate the fact that you rated us an average even though you are disappointed with the hotel. Well, I agreed with you if you are accustomed to the chain hotel then we might not be able to gratify your expectation;however, if you are talking about the hotel like InterContinental where I previously worked or Raffles Hotel, then please consider about 5 times of the room rate you paid at Green Palace Hotel even if the package tours. I have picked up some of your great feedback and have discussed within the team and ensure that it is ameliorated moving forward. Our large gym and its equipment, of course, is used, but acceptable except that you are looking for brand new things. We accepted the memberships to add the revenue to hotel which is usual. Even InterContinental, they will accept the membership for their gym, so we are that different. Massage wise, I believe you should know the price before using the service. At this price, you would have Arometharapy for 90 minutes, Swedish Massage for 90 minutes, Jusmine Rice Body Scrub for 60 minutes. Rest like foot reflexo, head & neck, back & shoulder massage is US$12, Traditional Khmer for US$15.00 and Relaxing Oil for US$20.00 for 60 minutes. Air-conditioned thing is slightly overstated and FYI the hotel have received several group from different countries such as US, Aurstalia, Holland, Japan, Chinese, and lot more. It could be that your arrival was within the holiday that is why you feel you were a lone western within the property. Once again, thank you for all the feedback and I will do more research to ensure that all of our guests are thrilled upon their stay. I wish you could find a good chain hotel to stay your next visit. Yours sincerely, Kosal Sou Hotel Manager Green Palace Hotel, Phnom Penh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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