Rendezvous Hotel Singapore by Far East Hospitality Coffee Shop
Rendezvous Hotel Singapore by Far East Hospitality Coffee Shop Pictures & Reviews (Singapore)
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While all other aspects of the Rendezvous experience were creditable the 'High Tea' at the Straits Cafe was a disappointment. We believed it was a traditional 'English style' experience. Otherwise, the Rendezvous is a great Singapore hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Responded 23 May 2016
Dear AllanP
Thank you for your review of Rendezvous Hotel.
I appreciate your positive review of the hotel, with the exception of the High Tea which regrettably fell short of your expectations.
I believe you had expected it to be an English High Tea experience whereas what we offered was adapted to local preferences and cuisine. There are other options in town which we could have recommended when we found out that this may not be your preference. It is good feedback nonetheless that I will share with the team so that our team may advise guests, should guests be looking for an English High Tea experience.
Thank you once again and we hope to welcome you back.
Best regards
Chia Hui
Thank you for your review of Rendezvous Hotel.
I appreciate your positive review of the hotel, with the exception of the High Tea which regrettably fell short of your expectations.
I believe you had expected it to be an English High Tea experience whereas what we offered was adapted to local preferences and cuisine. There are other options in town which we could have recommended when we found out that this may not be your preference. It is good feedback nonetheless that I will share with the team so that our team may advise guests, should guests be looking for an English High Tea experience.
Thank you once again and we hope to welcome you back.
Best regards
Chia Hui
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We recently stayed at the Rendezvous hotel for 5 nights and really enjoyed our stay there. Booked a Club Room (11th Floor) as this represented good value, with nicer room, free WIFI (available in certain areas of the room) , choice of breakfast location Club Lounge (small selection) or the Straits Cafe, all day refreshments and Happy Hour later in the afternoon. Other bonuses were free Premiere Lounge Passes for the airport on our way out of Singapore and were were able to have a late checkout which was most helpful as we were flying out at around 5pm. The room was nice and clean with a modern arty look and feel. The only annoying thing was that most of the lights could as well as other electronics in the room could only be turned off, on and adjusted by using the main control panel on one of the bed side tables. To turn on the right set of lights in the middle of the night without waking up your partner can be a little challenging.
The only reason why I have not given this hotel a 5* rating is because I feel that the breakfast selection can be improved. I like many others are fond of tropical fruits and the selection of these at breakfast time was very poor with watermelon, cantelope and canned pears being the regulars in this department. What happened too fruits like Paw Paw (Papaya). There should also be a greater selection of breads available at the toasting station not just white and wholemeal. A few changes such as this would be most welcome. I certainly would not hesitate in booking a Club Room again at this hotel when I am next in Singapore - as it is good value (when booked in advance) and a great location.
The only reason why I have not given this hotel a 5* rating is because I feel that the breakfast selection can be improved. I like many others are fond of tropical fruits and the selection of these at breakfast time was very poor with watermelon, cantelope and canned pears being the regulars in this department. What happened too fruits like Paw Paw (Papaya). There should also be a greater selection of breads available at the toasting station not just white and wholemeal. A few changes such as this would be most welcome. I certainly would not hesitate in booking a Club Room again at this hotel when I am next in Singapore - as it is good value (when booked in advance) and a great location.
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Room Tip: Book a club room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Responded 13 Sept 2015
Dear ozknight99,
Thank you sincerely for choosing to stay with us.
Very happy to know that your stay was a positive one overall and I appreciate the fact that you would stay with us again.
Thank you for sharing your point on the breakfast selection. I will definitely bring this to the attention of the Chef. We value feedback as it is a journey to improve and feedback is taken seriously. Happy to know that you took the Club rooms and enjoyed the many useful benefits it provides.
Thank you once again, thank you for the area to improve and we look forward to being of service to you in the near future.
Sincerely,
Darren Ware
General Manager
Thank you sincerely for choosing to stay with us.
Very happy to know that your stay was a positive one overall and I appreciate the fact that you would stay with us again.
Thank you for sharing your point on the breakfast selection. I will definitely bring this to the attention of the Chef. We value feedback as it is a journey to improve and feedback is taken seriously. Happy to know that you took the Club rooms and enjoyed the many useful benefits it provides.
Thank you once again, thank you for the area to improve and we look forward to being of service to you in the near future.
Sincerely,
Darren Ware
General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Paul W wrote a review Feb 2012
The Royal Town of Sutton Coldfield, United Kingdom25 contributions23 helpful votesGreat hotel asked for the 3 hours free internet and it was switched on np. ideal spot for everyting MRT, bus orchard road etc. 3 mins from Raffles close to 7-11etc. food in the hotel front restaurant / cafe is cheaper after 5 in the afternoon but there is a 24hr food court next door and breakfast of 2 eggs toast and coffee is £1. Gym is great has its own showers and towels .Pool is small but nice . late return flight out was greeted with a "No problem" and we were allowed to shower after a long day and they looked after the bags for us and arranged a taxt . Zoo is great can spend a day / evening there great place for a 1 week break. take an extra case for the shopping
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Room Tip: our room was great clean and modern 5th floor. Ask for one of the delux rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
This hotel is currently offering best of class package for couple who just like to have hassle free staycation and their package includes massage, champagne and breakfast. Dun mind paying more for the overall experience, can consider this. Till end of 207. Only my request for late checkout was not fulfilled though. Note Straits Cafe is closed for Renovation.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Responded 27 Feb 2017
Dear Jian Z
Thank you for your great review! I am glad that you took advantage of our signature Rendezvous in the City package which we have just launched with introductory value-adds.
The package was meant for couples to rekindle romance which I am glad you took up for your anniversary and Valentine's Day promotion.
Straits Cafe will be reopening shortly and we look forward to welcoming you back in the near future for more special occasions.
Yours sincerely,
Chia Hui
Thank you for your great review! I am glad that you took advantage of our signature Rendezvous in the City package which we have just launched with introductory value-adds.
The package was meant for couples to rekindle romance which I am glad you took up for your anniversary and Valentine's Day promotion.
Straits Cafe will be reopening shortly and we look forward to welcoming you back in the near future for more special occasions.
Yours sincerely,
Chia Hui
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was my second stay in Singapore, the last time was many years ago. We had 4 days/3nights. Taxi $20 Singapore from airport to hotel.
Lobby big and airy, staff impeccable. We were offered an upgrade to a suite for an extra $60 Singapore per night, but refused.
We were on the top floor, level 11 where the suites and special lounge area is for the VIP guests.
The room was lovely, bed really comfortable, HUGE TV and a travel buddy. Never seen a travel buddy? It’s kinda like a Mobile phone where you can look up touristy stuff and get details/directions.
Bathroom clean and shower pressure good. Lighting for makeup was tragic and no power for a hair dryer in bathroom was a small negative.
The cafe on the ground floor offered an excellent simple breakfast, lunch and tea and will charge to your room.
The Hippo bus stop 19 on the yellow line is right out the front-super handy!
The only thing is this hotel is looking a bit tired. Being on the top floor we were surprised to see several spots on the hallway ceiling showing water damage. Carpets marked.
Lobby big and airy, staff impeccable. We were offered an upgrade to a suite for an extra $60 Singapore per night, but refused.
We were on the top floor, level 11 where the suites and special lounge area is for the VIP guests.
The room was lovely, bed really comfortable, HUGE TV and a travel buddy. Never seen a travel buddy? It’s kinda like a Mobile phone where you can look up touristy stuff and get details/directions.
Bathroom clean and shower pressure good. Lighting for makeup was tragic and no power for a hair dryer in bathroom was a small negative.
The cafe on the ground floor offered an excellent simple breakfast, lunch and tea and will charge to your room.
The Hippo bus stop 19 on the yellow line is right out the front-super handy!
The only thing is this hotel is looking a bit tired. Being on the top floor we were surprised to see several spots on the hallway ceiling showing water damage. Carpets marked.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Responded 11 Sept 2018
Dear GinaHummerstone,
Thank you for your positive review of Rendezvous Hotel Singapore.
We are pleased to read that your return visit to Singapore was a fulfilling one especially with your stay in our hotel. We are glad that you found good value with the upgrade to the Suite especially with the added space, Handy Smart phone, pristine room upkeep and the Club Lounge entitlements serving you well.
We have noted your feedback on the property looking a bit weary - you will be interested to know that the hotel will be undergoing a re-painting of the hotel facade as well as minor room enhancements to give our property a more refreshed feel.
Please do email me at douglasfernandez@fareast.com.sg if may be of any assistance in directly booking your return stay.
Kind Regards,
Douglas
"Let The Artist In Us Inspire You"
Thank you for your positive review of Rendezvous Hotel Singapore.
We are pleased to read that your return visit to Singapore was a fulfilling one especially with your stay in our hotel. We are glad that you found good value with the upgrade to the Suite especially with the added space, Handy Smart phone, pristine room upkeep and the Club Lounge entitlements serving you well.
We have noted your feedback on the property looking a bit weary - you will be interested to know that the hotel will be undergoing a re-painting of the hotel facade as well as minor room enhancements to give our property a more refreshed feel.
Please do email me at douglasfernandez@fareast.com.sg if may be of any assistance in directly booking your return stay.
Kind Regards,
Douglas
"Let The Artist In Us Inspire You"
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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