Wife and I decided spontaneously to do an overnight stay here. We had seen the outer and inner decor at the lobby of Kam Leng Hotel before and were intrigued by the character and heritage the hotel had (hence the 2 stars due to the potential)
When we checked in, process was smooth. Upon entering the room, we realised a small but new Xiaomi TV and a spacious toilet. However, the room was extremely musty and dusty (like the kind of dust that hadnt been cleaned for months and years). We were unable to sleep throughout the night and checked out early as we kept feeling itchy, aircon kept turning cold and warm and the mustiness remained.
Reading some reports, we also understood that the hotel had been used for some illegal businesses before.
To conclude, you do get basic amenities and lodging for the price you pay, which is reasonable. As a couple or person looking for a comfortable night's stay then maybe not. A hotel full of potential but not well maintained at all. What a waste.
The hotel was a bit old from the interior. But, the room was comfy- a little small.. but it was okay.
There were heaps of food corner and cheap too, and you can do a little walk to Mustafa Centre (20 mins walk)
superior room upgrade to executive is $10. Executive is the best. 3 pairs of window (2 in the sleeping room, 1 in the toilet). Superior room is too small, have sewage smell. Superior room only have window in the bathroom, the room very smelly. Bed is stick to the wall. Very stuffy.This hotel executive room is better than noble super deluxe room. Kam Leng superior room 12m2, executive 16m2, noble deluxe room is 14m2.
+sofa for <10 people
-no carpark free
-one lift with 2 pax and 2 luggage max
+fox tv channels
+small table and chair
+executive room have window (can be slight noisy)
-room looks dimmed
-room looks old
-bed very soft
-no sleep wear
-small television (22 inch)
-no mirror in the room
-no cupboard, only 2 hangers in the room
+strong water pressure
+toothpaste and toothbrush
-temperature would turn cold
-no place to put clothing
-no shower curtain in the bathroom
-towel have holes
+711 opposite the hotel
-12min walk to lavender mrt
My personal review:
Hotel Ground (Lobby, Ambiance, Bellboy): 7.0
Staff (Reception Knowledge, helpful, friendly): 7.0
Room (Design layout, amenities, bed): 6.0
Bathroom (Water pressure, design): 6.0
Location (Surroundings): 7.0
Price vs Quality: 6.0
Total: 62.50 /100
I booked 2 rooms for 4 nights stay at this hotel. Below are my comments during my stay.
- One of the room's bed was sunken in in the middle, had to request for another room
- room was dusty and musty and carpet was smelly
- toilet & bathroom was dirty & mouldy.
- soap dispenser in the bathroom (which was very mouldy) got stuck, had to remove the top of the dispenser to dislodge the nozzle in order to use it properly
- most if not all TV channels don't have good video quality, and of the few channels that are clear, even less have good sound quality (most are just constant white noise)
- one of the rooms was missing both the safe and the fridge
- one of the room's hairdryer is barely in working condition.
- they only provide shower gel , shampoo, toothbrush & toothpaste. No shower cap, cotton buds & sanitary bag provided.
I read some reviews about the smell in the rooms and as it turns out, they were all true. My room smelt worse than a public lavatory. I asked front desk to do something about it. They said they would get housekeeping to put something down the drains for the smell. That didn't happen. I came soo close to just checking out and finding another hotel. Instead, I bought a heap of airfreshner to keep spraying the room. I then tried placing the bath towells over the bathroom drains, but even that didn't help much. It is a permanent smell that can't be shifted. Yes, the hotel is old, the sheets are threadbare, but the toilet smell is unforgivable. I wont be staying here again and cannot recommend this hotel. There are plenty of other good stays around Singapore at a good price. For travellers using public transport, there are plenty of buses across the road, but Jalan Besar is a one way street, so getting back to the hotel is a bit tricky and involves some walking, or MRT + Bus to get back. My best advice with this hotel is to save your money.