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All You Need to Know About the Rooms
at Wilby Residences

Room/Suite (70)
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Guests1 room, 2 adults, 0 children
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Room review highlights
... the place every alternate day and do a good clean job. The room outlook is fresh as well. The bathroom is equipped with heat...
... and what I wish I could find everywhere in the world. My room is perfectly designed and immaculately clean. Having...
... they get the money, they do not care. + Cockroaches in the room as the balcony doors and windows are not sealed tightly...

Reviews that mention rooms

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Akash G wrote a review 5 Nov
1 contribution
I stayed for over a month now and still going good.
I am here for a business trip and living in a studio place. Overall, I'm really happy with the facilities and the services here! I have a small kitchen with a handful utensils/cuttlery/crockery for making a few quick dishes.
All new, clean appliances from Electrolux- induction, kettle, microwave, washing machine, heating system, hair dryer, iron box etc! I can totally make do an entire month here without hassles!

They clean the place every alternate day and do a good clean job. The room outlook is fresh as well. The bathroom is equipped with heat drying the washed clothes.

Outsides, they have a common swimming pool, gym area, tennis courts and shuttle service, which is all handy and well maintained!
The locality around is posh and tip-top with a few eating outlets and grocery stores/malls in the neighborhood.

I would be happy to stay for longer here!
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Date of stay: October 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Wilby Residences, Marketing at Wilby Residences
Responded 3 weeks ago
Dear 794akashg, Thank you for the time taken to review us on Tripadvisor. It is heart-warming to read that you had an elegant stay and enjoyed the facilities and services provided. We truly appreciate your positive comments and your patronage. You have been a fantastic guest and we look forward to the continued privilege of being of service to you. Best Wishes, Wilby Residences Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bald Guy wrote a review Oct 2022
Faridabad, India27 contributions4 helpful votes
Wilby is what hotels of the future are going to be like and what I wish I could find everywhere in the world. My room is perfectly designed and immaculately clean. Having traveled all over the world and observed hundreds of rooms, the small touches really jump out. From electric plug placement to hidden storage for suitcases to Bose speakers, countless little things all add up to make an ideal stay. I only wish that I was staying longer.
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Date of stay: October 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Wilby Residences, Marketing at Wilby Residences
Responded 4 weeks ago
Dear Xiamen_Guy, Thank you for taking the time to share your recent stay experience at Wilby Central. We are humbled to read your compliments on our apartment, in-room amenities, and cleanliness. At Wilby Residences, we pride ourselves on our hospitality, and we are glad to receive your recognition. You have been a fantastic guest and we look forward to the continued privilege of being of service to you. Best wishes, Wilby Residences Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Oscar Johnson wrote a review Oct 2022
Singapore
Breakfast personal is friendly but cleaning is very lazy. Construction work which the facilities do not think affects the stay here and put up sound proofing which is as sound proof as a sheet of plastic wrap. Disgrace that they charge full price when the place is under renovation and clearly not up to expectations. They rather work against the customers than with them, as long as they get the money, they do not care.
+ Cockroaches in the room as the balcony doors and windows are not sealed tightly enough.

Recommendation would be to price after expectations, not price and give excuses and blame the customers since it's clearly not up to par to what one would expect.
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Date of stay: September 2022Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Wilby Residences, Marketing at Wilby Residences
Responded 12 Oct 2022
Dear Oscar, Thank you for providing your feedback to us. We are sorry to learn of your experience during your stay and have initiated investigations into the concerns you have raised. We truly appreciate you taking the time to provide your feedback as it allows us the opportunity to take corrective actions and identify areas where customer service levels may be improved. We will strive to better meet the needs of our customers and hope to be given the opportunity to serve you again. Best wishes, Wilby Residences Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Katsrv wrote a review Sep 2022
Singapore, Singapore17 contributions7 helpful votes
+1
We stayed at Wilby Central for 5 weeks while our house is under renovation.
Location: Excellent
Amenities: Superb
Room: Spacious and complete for a comfortable extended stay
Value for money!

The staff were all friendly and helpful. Jasmine attended to all our queries promptly and even showed us the room before we checked in to make sure we are ok with the room.
Wilby Central is in the heart of Bugis with access to 3 MRT lines. It is super convenient to find food and other essentials with malls just a short walk away. It is surrounded by churches and I find the sound of the church bells comforting (but not all might feel this way at 7plus in the morning).
Even though the area is in central CBD, Queen street is relatively quiet. We didn't hear traffic or crowd noises in our room except during the Singapore Night Festival.
Our room is spacious with lots of storage. It has full kitchen and modern amenities. I brought my own Nespresso so I did not ask for coffee machine.
The bed was comfortable but would prefer firmer pillows. We really liked that the window in the room can be opened to allow for good ventilation during the day. We were provided a fan in the room which was sufficient and kept the room cool during the day.
Toilet was modern, similar to those in Japan. It had a good size bathtub.
Our room does not have a smart TV so the staff provided a cable to connect the TV to our laptop. so we can watch Netflix. They said that they were in the process of upgrading all their TVs soon.
Wifi is strong and we had no trouble accessing it.
Another plus points for Wilby are the free breakfast Mon to Fri, 3x a week house keeping and laundry service.
Some days when I needed to work from home, I used the meeting rooms at the lounge. It offered a convenient and comfortable place to work in privacy.
There is no swimming pool but there's an outdoor jacuzzi beside the gym.
We also got hooked with the bread and pastries at Asanoya, the bakery at level 1.
Overall, it was a happy and memorable stay. We definitely highly recommend this service apartment to family and friends. We miss Wilby and would like to stay there again when the wopportunity arises.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Wilby Residences, Marketing at Wilby Residences
Responded 26 Sep 2022
Dear Katsrv, Thank you for your review of your recent stay at Wilby Central. The satisfaction and comfort of our guests are our top priorities, and we are glad to receive your recognition and recommendation. We are elated to read that you enjoyed our apartment, amenities, central location, and importantly the service provided by our team especially Jasmine, which contributed to a memorable stay for you. We will relay your kind compliments to Jasmine and our team for their continued motivation. We truly appreciate your patronage and look forward to the continued privilege of being of service to you in the near future. Best wishes, Wilby Residences Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tommy Hon wrote a review Sep 2022
Singapore, Singapore1 contribution
Adequate room for my business trip, comfortable bed, clean room and adequate facilities such as washing machine. Quiet environment.

Cons: water bottles are given during first time check in only. Rest have to rely on boiler. It’s advised to provided mineral water as some travellers may not adjusted to drink local water
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Wilby Residences, Marketing at Wilby Residences
Responded 25 Sep 2022
Dear Tommy, Thank you for the time taken to review us on Tripadvisor. We are happy to read your wonderful comments on our apartment and facilities. We will strive to better meet the needs of our customers and have forwarded your feedback to our team for their review. We truly appreciate your patronage and look forward to the continued privilege of being of service to you. Best Wishes, Wilby Residences Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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