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All You Need to Know About the Rooms
at Orchard Parksuites by Far East Hospitality

Room/Suite (391)
Check In— / — / —
Check Out— / — / —
Guests1 room, 2 adults, 0 children
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Room review highlights
My family and I stayed at these suites for approximately 7 days in January 2020. Check in/out was quick and painless. ...
... comfortable and linen were not clean. Duvet in the main bedroom had dirty strains inside. Pillows were very hard....
Room could do with updating. Room smelt damp from humidity despite dehumidifier in the room. Breakfast was poor with little...
Most popular question about the rooms
Can anyone tell me if the 2 bedroom suites have a blender or mixer in the kitchen? I make a lot of juices and smoothies and am wondering if I need to bring my own.
Answer from r0siem0rgan
Oct 2018 |
No blender or mixer supplied. Request management see what response you get.

Reviews that mention rooms

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Jinshu12 wrote a review Jan 2020
10 contributions26 helpful votes
My family and I stayed at these suites for approximately 7 days in January 2020.

Check in/out was quick and painless.

Housekeeping was excellent, all requests were responded to in less than 5 minutes.
We had booked a 2 bedroom suite.

Our rooms were very comfortable, with each bedroom room and loungeroom having individually controlled airconditioning units which were excellent.

The TV and selection of stations was very good. Our wifi connection/strength was very good.

We had two bathrooms/toilets all very good.

Our small kitchen had a stove, microwave, cutlery, crockery and a large fridge.
We were on the 9th floor and had a reasonable view of the city.

The location of the Suites was excellent. They are located at the rear entrance of WISMA Atrium which is one of Singapore’s many shopping malls, which had a number of great eateries and other shops. You can walk through the Atrium to Orchard Road (less than 5 minutes), which is near the intersection of Scotts Road.

The staff and housekeeping were excellent.

We were a bit disappointing with the following:

Our room backed onto the Atrium Mall, which ‘ran’ its aircondioning units 24/7 – quite noisy.

Our suite though very nice/good, was in need of urgent updating/renovating.

The location of the breakfast area was not separated from reception area, making it appear a bit tacky and confusing for guests.

The continental breakfast was very lacklustre/boring – a bit stingy. Technically a continental breakfast, we had expected more from this establishment and were unfortunately disappointed. In a survey we suggested that the breakfast should become a buffet style breakfast in line with other 5 Star Singapore and Asian Hotels.

All and all our stay was very good with no real issues, however at this point in time – these Suites shouldn’t be using a 5 Star rating until some or all of these issues are remedied bearing in mind the expense outlaid to stay there.
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Date of stay: January 2020
Value
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Sleep Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
3 Helpful votes
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Response from Livia_Choo, Manager at Orchard Parksuites by Far East Hospitality
Responded 31 Jan 2020
Dear Pat C, Thank you for staying at Orchard Parksuites and compliments towards the team. I appreciate you for taking your precious times to pen down a detail feedback and we will look into improving it. I look forward to welcome you back in the near. Keep well! Warmest regards Livia Choo Residence Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Extraordinary299383 wrote a review Jan 2020
1 contribution2 helpful votes
Overall experience was okay. Bed and pillow was not comfortable and linen were not clean. Duvet in the main bedroom had dirty strains inside. Pillows were very hard. Breakfast was basic and not provided on Christmas day , Saturday and Sunday. no housekeeping service on public holidays and Sunday. no F&B options available.
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Date of stay: December 2019Trip type: Travelled with family
Value
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Review collected in partnership with this hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 Helpful votes
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Response from Livia_Choo, Manager at Orchard Parksuites by Far East Hospitality
Responded 4 Jan 2020
Dear Extraordinary 299383, Thank you for staying at Orchard Parksuites. My apology for any discomfort caused during your stayed and will certainly address your feedback. I hope to welcome you back in the near future. Have a Blessed New Year 2020! Keep well! Warmest regards Livia Choo Residence Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
180imy wrote a review Dec 2019
Iloilo City, Philippines1 contribution2 helpful votes
Room could do with updating.
Room smelt damp from humidity despite dehumidifier in the room.
Breakfast was poor with little seating and meager selection.
Location was the best part, however we did here traffic noise,horns etc.
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Date of stay: December 2019Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Review collected in partnership with this hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 Helpful votes
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Response from Livia_Choo, Manager at Orchard Parksuites by Far East Hospitality
Responded 1 Jan 2020
Dear 180imy, Thank you for staying at Orchard Parksuites. My apology for any discomfort caused during your stayed and will certainly address your feedback. I hope to welcome you back in the near future. Have a Blessed New Year 2020! Keep well. Warmest regards Livia Choo Residence Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leonard_Kwee wrote a review Dec 2019
Jakarta6 contributions16 helpful votes
all were good, except in Restarurant for breakfast when I was offered just to take whatever fruits left over (???) After I raised my voice and told her that I WILL PAY for that and send the bill to my room only another lady came out and apologized and served me the fruit, I cant believe this can happen in Singapore.
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Date of stay: December 2019Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Review collected in partnership with this hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 Helpful votes
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Response from Livia_Choo, Manager at Orchard Parksuites by Far East Hospitality
Responded 25 Dec 2019
Dear Leonard Kwee, Thank you for staying at Orchard Parksuites. My apology for the issue arise during your breakfast and will address on it. I hope to welcome you back in the near future. Wishing a Blessed Christmas & New Year 2020. Warmest regards Livia Choo Residence Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
debnmax wrote a review Dec 2019
PerthWA50 contributions59 helpful votes
Amazingly placed on Orchard turn behind Wisma Atria. Huge pool, friendly and accommodating staff. Breakfast was pretty basic but all you need. Not having room service was a little hard to get used to but shops and food courts were very close. The rooms were a little tired looking and could do with redecorating, especially the en-suite bathroom.
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Date of stay: December 2019Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Review collected in partnership with this hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
3 Helpful votes
Helpful
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Response from Livia_Choo, Manager at Orchard Parksuites by Far East Hospitality
Responded 12 Dec 2019
Dear DebnMax, Thank you for staying at Orchard Parksuites and your compliments towards the team. Our Serviced Residence do not have any F&B facilities but we are surrounded by plentiful choices of great foods just across the road and food delivery service is also easily assessable. Your feedback is indeed valuable to us and we will look into improving our apartment. I hope to welcome you back in the near future. Keep well! Warmest regards Livia Choo Residence Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Questions & answers about the rooms

Answer from r0siem0rgan
Oct 2018 |
No blender or mixer supplied. Request management see what response you get.
1 vote
Show all answers
Answer from gpk0831
Feb 2018 |
I stayed there in September 2017 in a 2 bedroom and 2 bathroom suite. Breakfast was included on weekdays but not on the weekend. However, there is a shopping centre directly across the road to get breakfast on the weekend.
0 votes
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Answer from Livia_Choo
Jan 2018 |
Halo, Our cleaning service is on daily basic except on Sundays & Public Holidays else our Light Continental Breakfast is from Monday to Friday Only. Thank you Livia
1 vote
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Answer from Samina I
Mar 2016 |
Have never stayed in the loft apartments .... However I believe there are DVD players Internet and safes in all apartments. Security is excellent! Housekeeping is daily except Sunday's and includes linen change mopping and cleaning... Laundry room in the main building... Kitchens tend to be small but are full kitchens... Hope this helps! Great place to stay.... Unbeatable location!
1 vote
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