Came during a typhoon because I knew it would be empty. Boy was I right. There were only a few other rooms occupied in the hotel which was exactly what I wanted. Highly suggest you come during a weekday for a relaxing place to get rid of the rude people in the city.
Service was really good especially Jenny at the front desk her service was amazing. The breakfast buffet had a wide variety of western food - including real orange juice and smoked salmon, two must haves for me.
Gym is nice. Outdoor landscaping is amazing. Beach is kinda small and sucks but not the hotels fault. Good movies on the tv in the room. Slept very well on the comfy bed. I will definitely come back here to escape the nightmare that awaits me in futian.
We booked this hotel for a special occasion and because we wanted to get away from the city and put our feet into some wet sand..
The hotel/resort is tucked away on a fairly remote beach but is new and attractive. We booked a sea view room but the first one was just above the pool and was very loud as it was a summer holiday weekend and many families were there. Martin and Daniel moved us to the other wing (3070) and we had what we hoped for - a partial sea view but green trees, birds and the sound of some small surf.
The Marriott beds and pillows are FANTASTIC! Most comfortable hotel bed I've slept in in years and we stay at many 5-star hotels around the world. We ordered room service twice and the food came quickly and was surprisingly good..The room was large and well appointed with a 4K screen and many amenities.
There is a good bakery with Starbucks coffee in the main lobby but it doesn't open until 1100.
The exercise room is pretty good but very noisy as it is located next to the pool access and lockers and does not have it's own walls. The beach was lovely white sand but being a surfer for many decades it was maddening to be whistled out of the non-cordoned swimming area, which was filled with people and children..There are no waves and no danger anywhere on this beach, but that's China......
A very nice stay and wonderful discussions with the General Manger made it a great weekend for us and we'll be heading back, maybe during the weekdays next time..
I visited the hotel during a vacation in May 2020 with a family member. Overall, the experience was of very high quality, though some services were not in full scale or simply missing due to COVID. My stay occurred a day after the Chinese Labor Day holiday, and a detail was that many services, including lobby bar was available during public holidays, not normal business days. However, I expect this to change as situation gets better.
The room was overall very stylish and utilitarian, and the sea view was simply impeccable. The TV and stereo system in the bed was very high tech and enjoyable. The room was overall clean, above average than other upper scale hotels I’ve been in. Internet was fast and occupied throughout the hotel.
The breakfast of the first day, a public holiday was amazing, especially during COVID, but the second day wasn’t. The normal choices were there, but not of the high quality and the detail touches. During the first night, I tried the a la carte service in the restaurant, as the buffet was not available due to demand. There wasn’t many staff, and the waiting was long. The food was below average for an upper scale hotel at best, especially the dessert, as it was clearly not made from scratch. It wasn’t far off from the Pizza Hut I had the night before. Again, I expect the situation to change by now. A thing to mention was that though the staff did charge my food with Bonvoy prices, there were no points added for this additional payment than the room.
The staff was helpful and friendly. A lady in the front desk kindly set me up with Mobile Jey, though it can be a bit buggy, especially in the lift at times. The gym was pretty small, but did offer a shower. The equipment and services was of high standards, though. The pool wasn’t open by the time of my stay, but I expect it to be opened by now.
Overall, I recommend this recently upgraded Marriott Cat. 4 hotel for a break from the city and everyday routine, as for me, it offered the vacation experience at its best during COVID.
It was our first visit to Marriot Golden Bay Hotel to celebrate our wedding anniversary and our daughter's birthday. It was an amazing and unforgettable trip. We were upgraded into a spacious room with the best sea view on the top floor. Also, they gave us complimentary gifts with wine. We were surprised and delighted. The staffs are very professional and very nice. Specially to Ms. Jane of the Director of Sales together with Mr. Jerry in the dining service as well as Ms. Amanda in the lobby lounge they are very efficient and friendly. We really like the ambiance of the hotel and the environment around it. It is very relaxing and cozy. We will surely come back to stay longer when we have chance to get away from the noise of the busy city. In addition, It was wonderful to stroll in the evening with the palm trees and the building lights are beautiful and they gave the Middle East feelings. All in all this hotel became one of our favorite hotels in Shenzhen.
Fanatic weekend away with my mom! Less than one hour drive from Futian CBD. Check-in was quite smooth even the occupancy’s full. front desk -Toby is very professional and efficient, what a pleasant start! The resort itself features wonderful designer touch, quality facilities in the gym and pool! Love the views from our room at level 5. Room service staff - Brown is every attended and took well care of my mom, big thanks to the team! Strongly recommended! We will definitely return again :)