Date of stay: October 2019Trip type: Travelled with friends
stayed 1 night as part of pilgrimage. got spacious lovely room with excellent bed, pillows and things inside. but suprsingly the toilet is just too simple for a 5 stars hotel with a crack tile and wall. and not to forget a very rude housekeeping staff whom i met along the room corridor refused to give me a laundry bag(i asked for it because i can't find it in the room). please train the staffs to treat the hotel's guests nicely! thank you!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from MohamedRDM, Manager at Taba Hotel and Nelson Village
Responded 17 Feb 2020
Dear Guest, Thank you for taking the time to write a review. We highly appreciate your feedback regarding your experience at our hotel over the holiday. We have taken your comments seriously. Nevertheless, I would like to assure you that if your comments were received by the management team during your stay with us, we would have immediately handled them to your entire satisfaction that is of utmost importance to us. Best Regards Mohamed Arafa Rooms Division Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC