New management is so good Room is clean. Hotel is on prime location.all overall service and management is good.all the facilities is near to hotel, cinema theater, shopping malls etc.this hotel in peaceful area.I like all this
Booked 1 room on 17th jan through a online portal. Although guaranteed room was promised, the room was not ready when I checked in at 9pm (yes yes 9 PM not AM)
At 9pm when I entered hotel ,reception guy was busy checking out a group and asked me to wait. After 15mins he called me and informed that rooms are not ready. He suggested me to get freshen up in an extra room (may be kept for hotel staff). But the helper couldn't open this room as keys were not matching and later I was asked to move to 106.
106 was yet to be cleaned and was stinking as someone had used it earlier.
Later the staff cleaned the room but it was almost 945 by the time I got room.
Room fan was working at speed 5 only and at other speeds it was switching off.
No complimentary water was provided.
Breakfast was average with no options (although I wasn't expecting variety). Rooms are just average.
There are many good hotels in this area so pls avoid this hotel.
I have been there with my friends and was amazed by the hospitality. The staff was polite and room service was very good. The food was awsume and the environment was peaceful. I have already asked my friends to visit once to have the best experience.