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All You Need to Know About the Rooms
at Bintan Sayang Resort

Room/Suite (14)
Check In— / — / —
Check Out— / — / —
Guests1 room, 2 adults, 0 children
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Room review highlights
... is trained, none is helpful, none is happy. Can feel the room has aged without proper maintainance. The resort itself is...
... all. Wifi just install in Lobby but super Slow. No fridge in room, No Hot water Heater. Water pressure was so slow. Bedsheets...
... damaged, there is no umbrellas. Breakfast included in the room price terrible. Restaurant also dirty but sea food is nice...
Featured room amenities
Hot Tub
Air conditioning
Family Rooms
Non-smoking hotel

Reviews that mention rooms

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viviin wrote a review Feb 2020
Bintan Island, Indonesia117 contributions71 helpful votes
It actually offers beautiful scenery, wooden rooms above sea but what matters here is the staffs' services. None of the staff is trained, none is helpful, none is happy. Can feel the room has aged without proper maintainance. The resort itself is quiet with lack of guests, all manual check in and check out system, only cash accepted.
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Date of stay: January 2020Trip type: Travelled
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
2 Helpful votes
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Mom Oh Moms wrote a review Oct 2018
Singapore, Singapore98 contributions40 helpful votes
Been here for abt more than 5 times. Good place to relaxed but no amenities at all. Wifi just install in Lobby but super Slow. No fridge in room, No Hot water Heater. Water pressure was so slow. Bedsheets was change once the customer check out & when the new customer check in, the bedsheets was dirty. On our last visit, Restaurant didn’t open on time. The Front Office didn’t inform the Restaurant abt the early check out & we have to wait so long for them to open and driver drove us so slow till we missed the ferry. Intention was to catch fish there but now No More fish at all. Waste of time going there. The Resort was always Empty even on weekends. Usually we are the only customer in the whole Resort. Night was dark as they off all the pathway for the unoccupied rooms. If you want the kampung style, here is the place with clean Surrounding. Swimming pool also clean.
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Date of stay: October 2018Trip type: Travelled
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
2 Helpful votes
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Alexey S wrote a review Sep 2016
22 contributions9 helpful votes
Visit this hotel for one night only. Hotel is quite old. Water villa is withoit hot water. Furniture old. Swimming pool dirty, sunbeds damaged, there is no umbrellas. Breakfast included in the room price terrible. Restaurant also dirty but sea food is nice but price is sky high for Indonesia.
There is no possibilities to pay by credit card. CASH only resort.
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Date of stay: September 2016Trip type: Travelled
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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Desmond Ho wrote a review Sep 2015
Singapore, Singapore47 contributions15 helpful votes
+1
It is about 25km from Tanjong Pinang Ferry Terminal. The are gentle slopes throughout the journey and a few more challenging hills stand between the ferry terminal to the resort.
The view is pleasant and as it is not near the main town, it gives a rustic and unreal feeling especially for city dwellers like me. I have enjoyed the simple layout of the resort but things are very functional around it.
The room is clean with comfortable bed. Aircon is working fine for me. Spacious too. The water heater is not working well and I have warm water on the first day but not the second. Each room comes with a sea facing platform outside of the room for chatting and I thought this feature was pretty cool especially if go with a group of friends.
The breakfast "buffet" is very plain. It comes with noddles, eggs, fried rice and eggs. Coffee and tea are part of the offerings. There are a few eateries outside the resort and the food we had was great. The coconut taste better than those within the resort too!.
If you do not want to venture out, there is a swimming pool next to the rooms and a simple KTV room made available for those who want to hone their singing skills. My group of friends were having a great time singing and we have the entire room all to ourselves.
This place is not for the fussy but if you like clean and comfortable rustic stay (other than water heater) above the sea, then this is a great place.
The staff were very friendly but speaks only simple English. Would definitely come back again.
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Date of stay: September 2015Trip type: Travelled
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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Firdaus J wrote a review Apr 2015
34 contributions11 helpful votes
If you are looking for a relaxing holiday in Bintan without spending too much, this is the place. Not a "glamour" resort but definitely excellent for a quiet and peaceful holiday. My parents enjoyed the kampong calmness and feeling this place brings. Room is very very spacious. 4 of us siblings stayed in the same at sea villa. Had a connecting door with parents room.

Place is clean. Spent most of the time out of hotel to look for food. Nearby warung bakar sells excellent bbq food and local dishes. Spent only $40 for 6 people.the food in hotel is not bad either. Hotel guest enjoy extra discount on food. Hotel has karaoke, kayaking , pool tables all for free. The swimming pool is simple but serves its purpose.

For travelling, adviced to hire a taxi driver frm ferry terminal. Got one for $60 for one whole day booking. Taxi driver knows great places to find hidden gems

Overall, recommend place for those looking for peace and comfort over "luxury"
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Date of stay: April 2015Trip type: Travelled
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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Response from Bintan_Sayang, General Manager at Bintan Sayang Resort
Responded 22 Jul 2015
Hi Firdaus, Firstly, thank you for supporting Bintan Sayang Resort. We greatly appreciate your effort in writing review and sharing your experiences with us. We are delighted to know that you have enjoyed yourself at our resort. It is our pleasure to have you with us and we are delighted that our staffs are able to satisfy you on your stay. It is you, Firdaus, our guests that drive us to do our best and compliments like yours help a lot. Once again thank you for continual support of Bintan Sayang Resort. We will continue to improve in the resort. We look forward to welcoming you again at our resort. Thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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