I went there for business trip for two night, cannot find in in my GPS since the name was change from Sabandar Bay Resort. Since I stayed on weekday, there is only 2 or 3 rooms occupied on that day. So its very privacy, since nobody there. Breakfast are serve but not in buffet, so you have to order from their menu. Room was OK and their swimming pool still OK. The only problem it was to far from town 42km from airport and 12km to Tuaran. The road to the resort was very bad. 3km narrow road with pot holes. So the only thing was OK in the resort is privacy.. you can go swim alone at the beach or in the pool.
This hotel was unkept and run down food was boring and they run out of basic foods like lemons red wine for a day milk one night.The pool decking was rotten the umbrellas past there sell by.The towel,s were grey and all had rust marks on,one day mine had lipstick on just dirty.The cups were washed under a cold water tap we saw that for our selves and they also were all stained.The drinks lounge was very dirty the tables were really wiped,there was a cobweb on one lampshade and spider the whole two weeks we were there.The air con in our room constantly dripped on the floor they put a towel on the floor to catch it that was there for two weeks.I could go on and on but it would take to long this was a holiday from hell that my husband and i would like to forget.
This is the worse hotel I have ever stayed in. The running water went off 10 times in two weeks; once for 12 hours and once for 6 hours. Frequently, when the water was on there was no hot water. The general maintenance of the hotels was extremely poor; rusted through downpipes, missing guttering, rotting decking around the pool, broken sunshades only held up by rusty nails, no air conditioning in main restaurant, water features not working so filled with stagnant water, broken easy chairs in the bar. The food was of poor quality and there was insufficient quantities. Items on the menus were more often than not unavailableand basic items of food ran out (one day no bread) as did the beer twice and the gin once. Not good when you are "all inclusive". Food was uncovered even though there were flies in the restaurant. Add stained towels and face cloths and torn and stained bed linen and you have the holiday from hell.
Our family of 5 just spent 5 days at Tuaran Beach Resort and had a fantastic time. This is a decidedly 3 star resort but has many things to offer. Firstly, the beach was just outside the door of our 3 bedroom villa which our kids took full advantage of. The pool was beautifully kept, the food was of a good standard particularly the local dishes. Prescilla the guest liaison officer was first class and all the tours arranged both by her and our travel agent at home were well organised, on time, great fun and good value. Tuaran is not very close to Kota Kinabalu but we found that the transport organised by the resort to be efficient. One downside is the road into the resort itself which is a bit of a goat track. Overall, a good value family holiday destination.
This hotel wasa basic 3 star set on the beach, the pool area was small and had there been more people there it would have been difficult to find a sun lounger. However the level of cleanliness and the service from the staff was 5 star. There was a good choice of food although breakfast was a bit disappointing. The hotel was quite isolated and the approach road was apalling! so we went on a couple of organised trips but the rest of the time we just chilled. The holiday was with Saga and I have to say they were excellent, very organised and always had a rep on site who was happy to be of service.