The staff was just great! The best we met in Vietnam. They booked a car for us to go to Tam Coc in 15 minutes, they let us take shower after we got back, although we had already checked out. They were just so kind and friendly and sincere. Breakfast was good - made to order. Room was ok - didn´t like the carpets but other than that no complaints. Bathroom was quite small and the shower was directly above toilet seat. Interesting experience.
My husband and I spent two nights at the Hoa Lư 2 hotel in early March and could have not been more pleased.The room was well appointed and quiet, the staff could not have been more helpful and the restaurant a joy to visit after a day of sightseeing.There were so many positives about this small boutique hotel it is hard to list them all.It is well located in the city center so within walking distance of many interesting sites and a great place to view the city and its inhabitants.We would return in a heartbeat.
We arrived at 5 AM in Ninh Binh and we could check-in at that time without additional fees. The room was clean and the view was very nice. Bathroom was a little bit small but still ok, just make sure to turn the switch on for hot water! It looked like a residential area around the hotel, not much restaurants or store, so it was really quiet. Jackie, the manager of the hotel, also own a local restaurant near by where you can eat typical vietnamese food. It was one of our favorite restaurant, awesome local food, local price and perfect service! Ask for it at the front desk!
The hotel is on the private area, which was nice and quiet. Ask for the upper floor with a windows view, you will enjoy more than the closed room with no view.
The staffs are very friendly, they prepared fresh fruits and drinks when we arrive. There was a mistake with my booking, I booked the room for 2 days with no meal plan. But the receptionist and the hotel was so nice offer us free breakfast anyway. It was a small gesture but gain much appreciated from us.
It very convenient to get the bus back to Hanoi. Turn left after walk out of the hotel and turn right to a small street. Walk a short walk till you reach the main road and a gas station on your left. Just stand there and look for big buses pass by with "HANOI" written in front glass. The local guide told us to choose the buses have plate number start with 36. We paid 70,000 dong for a ticket to Giap Bat bus station.
We stayed at this hotel recently for about 3 days and had a great stay. The room was clean and tidy, and the breakfasts were good. The hotel is in a good location, just off the main road that can take you to various restaurants and cafes, although the bus and train stations are around 1.5km away.
What made the trip excellent was the hotel owner/manager, Jackie. He went out of his way to make our trip as comfortable as possible, including:
- helping us book train tickets
- sorted us out with motorcycle hire and a customised tour to cuc phuong and ho citadel
- being an exhaustive source of info on other lesser known sites around, and good restaurants to eat.
This is just a sample of the things that he helped us out with. He will,really go out of his way to make you feel comfortable.
Overall, a great stay, and highly recommended.