We booked a small double room with air-conditioning for £14 including breakfast and WiFi.
We were welcomed on arrival with fresh juice and were immediately offered a larger room for $10 extra. We were quite happy with the room we had been given, so initially declined. We then discovered the air-conditioning was broken in our room so decided to take the larger room with working air-conditioning. The larger room was spacious and comfortable. We had a home cooked dinner in the evening which was delicious, albeit much pricier than local restaurants (2400 rupees compared to under 1000 if eating locally).
What disappointed us was that when we came to check out in the morning, we had been billed over 1000 rupees for our breakfast. When we queried this, we were told that the breakfast was only included for the cheaper room, not the larger room... which we had only taken (and paid more for) due to the broken air-conditioning in the original room booked. We felt this was quite a sneaky way of getting more money from us- we should have been informed that our ‘upgrade’ to larger room now meant that we didn’t have breakfast included.
The WiFi was only available in the main office and was switched off regularly, presumably to save data. We had to ask each time we needed to use it and it was switched off minutes later. This affected us slightly as we needed the WiFi to arrange transport and onward journeys.
Ultimately the room and location was great, but our stay was marred by feeling that we’d been tricked. The hosts should be much clearer about WiFi access being intermittent and be more open about their rates and room facilities.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC