Started an overland South Africa trip with a night here. More motel than lodge or hotel but functional. Room small, dark but functional.
Breakfast is very small selection, pastries, cereal and coffee but all you need.
I've stayed at all the Road lodges across South Africa, all of which are decently accommodating with helpful staff but this one really disappointed me. I was running late for the check in time due to my long journey and traffic. I called to inform the lodge of my slightly late arrival . They told me they cannot hold my reservation. Nonetheless when I got there I found everything in order. I had problems with noise on the first night and second night. around 1am i informed the reception of the people consuming alcohol and making a noise outside my window as well as the excessive noise coming from the floor that my room was on. The receptionist assured me that the hotel policy is no disturbances after 10pm and he will sort everything out for me. Unfortunately the noise continued till after 4am and I continously called receptionbut NOBODY ANSWERED!!!! The receptionist bluntly just ignored my calls. For me,that was disappointing and I checked out early that morning.
So if you are okay with inefficiency with regards to my issue then you will find no problems with the hotel as it is neat and well kept.
I spent a night at Road Lodge Southgate and it was a one of a kind experience.
Sad that there isnt any elevators and there wasnt any smoking rooms available.
Lovely room, not too big, just what i needed to rest and forget about my surroundings.
Friendly staff, always willing to assist and offer a lovely breakfast.
Overall i'm going back again soon.
Road lodge is so beautiful when you enter by the gate and you will expect a lot from the lodge but immediately you arrive by the reception it turns you off. After booking you are expected to carry your bags upstairs, they are no people who help to carry the bags nor take you to your room. The rooms are so small and the bedding is not white and one will never know whether the bedding is clean or dirty. They are no full mirrors which is also at turn off to someone who likes a mirror like I do.
The good part of it is that the people by the reception are so good and they have good smiles when helping the customers. They really made my stay at road lodge interesting even though the place was boring.
First of all I DID NOT BOTHER TAKING PICTURES, wow i honestly feel insulted by this hotel, lodge looks amazing on the outside went up to my room had to walk with bags up flight of stairs, The Room was so tiny so was the TV i love my TV, bedding was not changed i could still smell the scent of the person who slept in the bed, the bed i got was old, worst part for me the room did not have bath tub only shower with a shower head that did not work properly. Room Service, I called requesting an Iron and was told to come and collect it myself, LIKE REALLY!!! I expected better from Road Lodge from what i saw outside.