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All You Need to Know About the Rooms
at Coastlands Umhlanga

Room/Suite (50)
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Guests1 room, 2 adults, 0 children
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US$48
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Free cancellation until 16/07/20
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US$48
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Free cancellation until 12/07/20
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US$48
US$40
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Room review highlights
... we were the last to leave the restaurant and the bar. The room is spotlessly cleaned and very comfortable. The hotel is...
... 4 days reported the problem from day 1 and every day thereafter. Not sorted till the time we checked out. Room was decent.
... bar etc. She did not smile what so ever worst part the room she allocated the windows were so dirty was very disgusting....

Reviews that mention rooms

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Krishna S wrote a review Mar 2020
Mauritius227 contributions35 helpful votes
+1
While typing this review I still recall last week same time I was at Coastlands Umlangha hotel.
The friendly staff surpassed all my expectations.
It was my first time travelling to South Africa and I had lots of apprehensions regarding the service.
We had a lengthy flight since we transited in Joburg and when we arrived u on the 4th floor.
Being a hotelier myself, I could see that nobody was forcing to give us a good service.
Buffet has an array of choice be it at breakfast as well as for dinner and the price is very decent. Everything at the hotel is affordable. Overall we had some 15 rooms booked at Coastlands Umlangha as we stayed there on the occasion of my cousine's wedding.
The waiters are very attentive and patient. Thanks for bearing with us on a Sunday night when we were the last to leave the restaurant and the bar.
The room is spotlessly cleaned and very comfortable.
The hotel is near to Gateway, within 5 minutes walking distance for shopping and dining out.
Parking is free for hotel guests and one can also enjoy some pastries from Oven delight which is next to the hotel.
We hope to be back soon.
Keep up the good job, change nothing.
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Date of stay: February 2020Trip type: Travelled with friends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Elzette S, Public Relations Manager at Coastlands Umhlanga
Responded 5 Mar 2020
Dear Krishna, thank you for visiting Coastlands Umhlanga Hotel. Thank you for taking the time to give us thorough and comprehensive feedback. We value your feedback. We are delighted that you had a wonderful stay with us. Our staff members will be greatly encouraged by your words of kindness. Your wonderful comments about our hotel, the food, rooms and overall experience are highly appreciated. We are thrilled that you enjoyed your visit to our beautiful country and city. We are so glad that you had an excellent first-time visit to Coastlands Hotel. We will definitely keep up the good work, especially after receiving such wonderful feedback. We will definitely work harder to make your next stay with us even better. Thank you for your marvellous feedback. We look forward to welcoming you again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
imraan2 wrote a review Feb 2020
Johannesburg, South Africa76 contributions19 helpful votes
Absolutly disappointed by the lack of will to sort a simple tv problem out.
Stayed 4 days reported the problem from day 1 and every day thereafter.
Not sorted till the time we checked out.
Room was decent.
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Date of stay: February 2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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rfm2016 wrote a review Feb 2020
Johannesburg, South Africa12 contributions20 helpful votes
This was the worst stay of all the hotels I have been. Started on the check in day where the receptionist was so rude and cold. There was no explanation of the hotel stay eg where is restaurant for breakfast, bar etc. She did not smile what so ever worst part the room she allocated the windows were so dirty was very disgusting. The restaurant staff as well no greeting of guest. They just clears the table without greeting and asking if they may clear the table, the housekeepers passes on the foyer you like you don’t exist, you as a guest you must be the one greeting. We only received the complimentary water on check in after that no water was left In the room. On our check out day back to receptionists none of them greeted, no smile, no one asked how was the stay. We really disappointed with the service level of coastland umhlanga. The staff was not welcoming at all, their so cold towards guests and not helpful. The receptionists attitude stinks!!! I was planning to come back and stay at coastlands umhlanga in March but after this bad experience I will have to change my booking and book a hotel where I will be welcomed and be treated good. Your hotel can be affordable but if your staff are treating guests like their cheap then I rather stay at an expensive hotel where my money will be appreciated.
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
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Sarah C wrote a review Feb 2020
Gloucester, United Kingdom652 contributions189 helpful votes
Good location for restaurants, bars and shopping: further from the beach. Rooms spacious and well appointed with excellent modern bathroom. Complimentary water on first day only! Breakfast good, but other food in the restaurant was ordinary. Extensive bar, but no tap beer. A cavernous place, not to our taste, but a good value choice if room quality and location are the priorities.
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Date of stay: February 2020
Value
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Sleep Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Diego wrote a review Jan 2020
37 contributions3 helpful votes
Delighted to find accommodation that is affordable, clean, welcoming. Spent a decent amount of time here with family. Rooms were really large, could easily fit 2 king size beds and the bathroom was large, spacious. We had no issues with housekeeping. Staff at the restaurant were extremely helpful and accomodating on our dietary requirements. Speak with manager who was most helpful and kind in ensuring we had freshly baked egg free pastries. The personal touch of the employees made the stay welcoming. A few things that do require attention would be to have staff that are fully competent in understanding English and knowing items of the menu. Room service delivery is rather slow and food was not hot by the time it reached the room. Vanilla cafe food is fresh and must try. One should not have to pay for parking. Location is terrific to Gateway mall which is next door as well as the hospital. Oven Delights bakery which is located outside has yummy treats. I do think that entertainment facilities are required especially a games room. The pool area should be enclosed with a retractable roof top. Unfortunately the pool area was not the tidiest. It requires an upgrade of furniture. Gym equipment is limited. Overall a wonderful stay.
It would also be good to see staff at their work stations instead of having to look for them when needed.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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