In the case of this hostal, you get you pay for $12 for a private room, shared bath, $20 for a private room and private bath. While it is across the street from the water, it is also across from the shipping port and next door to commercial buildings in a sketchy looking area. Let's just say, not pretty. After booking the property online, I received a confirmation, rates, etc, everything BUT the address and phone number. I confirmed my reservation and still nothing. Told the owners what bus I would be arriving on from Puerto Montt and what time I would arrive. I was sent by the Plaza tourist information center to the wrong hostal and then after dragging my luggage down many flights of stairs to the main street where they are located (Pedro Montt), I stood in the pouring rain outside the hostal door for over a half hour and noone answered! This upset me enough not to stay and because I couldn't access wifi, I couldn't reach anyone to answer the door. When I finally did reach them online, there was no explanation and no apology! What a horrible way to enter Castro. Fortunately, I found much, much better accommodations nearby!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC