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All You Need to Know About the Pool
at Laguna Cliffs Marriott Resort & Spa

Pool & Beach (79)
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Guests1 room, 2 adults, 0 children
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Pool review highlights
... views on the pacific ocean. the hotel has multiple pools and a very friendly service team. you can relax and...
... Everything was fantastic! Staff was very friendly. The pools were nice. Since we were there in October the pool was...
... but almost all the “resort services” (bar and cafe near the pool, kinda camp, etc) were shut as we were apparently in the...
Most popular question about the pool
Is your pool heated on colder days? We may stay in mid-October and wanted to see if we would be able to use the pool without feeling too cold!
Answer from ScootersCrew
Sep 2017 |
No. It is not heated

Reviews that mention pool

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Tobias Wittebrock wrote a review Feb 2020
Rhede, Germany182 contributions34 helpful votes
+1
nice area, little uphill location guarantees excellent views on the pacific ocean. the hotel has multiple pools and a very friendly service team. you can relax and refresh, going to the beach is not far bit uphill walk in the sun gets a little exhausting
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Date of stay: October 2019Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from LCMRS, Staff at Laguna Cliffs Marriott Resort & Spa
Responded 10 Feb 2020
Thank you for your review. We are so glad that you enjoyed the awesome view and great service. We cannot wait to host you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
becmaj44 wrote a review Jan 2020
Providence, Rhode Island33 contributions9 helpful votes
We stayed here for a 5 night family vacation. Everything was fantastic! Staff was very friendly. The pools were nice. Since we were there in October the pool was not all that active. The restaurant was a great choice for breakfast and we had a delicious lunch on our day of arrival. The Dana Point area is absolutely beautiful and worth exploring. It is close to both LA and San Diego.
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Date of stay: October 2019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from LCMRS, Staff at Laguna Cliffs Marriott Resort & Spa
Responded 9 Jan 2020
Thank you for your review, we are so glad that you had a fantastic family vacation! It sounds like you were able to enjoy the on property amenities as well as the surrounding areas. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dilip B wrote a review Nov 2019
Chicago, Illinois34 contributions26 helpful votes
We were expecting that all the services they advertise on their website would be available but almost all the “resort services” (bar and cafe near the pool, kinda camp, etc) were shut as we were apparently in the “off season” in November. Someone did not tell their billing department who charge the exact same resort fee even though the services are curtailed
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Date of stay: November 2019Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from EllieA211, Manager at Laguna Cliffs Marriott Resort & Spa
Responded 24 Nov 2019
Dear 183dilipb, Thank you for taking the time to share your feedback about your stay. We do apologize that your stay was not satisfactory. During winter we provide pool service through our In Room Dining department. They are available during pool opening hours by picking up the phone that is located at each pool side. While some activities are available during summer and holiday seasons, we do provide all amenities included in the Resort Fee year around. These include surfboards, bicycles, table tennis, putting green, Pickle Ball and Bocce ball and many other activities. I hope you will visit us again and enjoy your time with us. Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
friendofmaw wrote a review Nov 2019
Cypress, California9 contributions2 helpful votes
This is a beautiful location and a very nice property. We were excited to stay for our anniversary. The valet service was excellent and friendly. Other than those things, there is a lot of opportunity for improvement. Our family left us a a bottle of champagne and some treats and asked the front desk if they could arrange nicely in our room. When we entered the room we found the Trader Joe's bag set on the dresser. We went out to the pool on Monday and there was no service for drinks or food. We were told the pool was technically closed because it was "off-season". We ordered room service which was prompt and the food was tasty. Our stay was 3 nights and our room was only serviced once and only because we called and scheduled a housekeeping service. On day of check-out, we called and were able to get a 1 pm check-out but housekeeping, who never came to the door before, knocked 3 times before 11 am and then the front desk called to ask when house-keeping could come and make up the room. Other than the valets, the customer service for a resort location seemed lacking and not polished. I did not feel like I was at a luxury beach resort for a special occasion.
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Date of stay: November 2019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from LCMRS, Staff at Laguna Cliffs Marriott Resort & Spa
Responded 6 Nov 2019
Thank you for your review. We do apologize that you were not satisfied with your stay. We only serve food at the pool during the summer months. As for your housekeeping and customer service we hope to please you next time during your stay. If you choose to stay again we would love to show you our wonderful service!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abbey P wrote a review Oct 2019
Los Angeles, California2 contributions6 helpful votes
The general vibe of the hotel is relaxing and pleasant. It's not gonna blow anyone's socks off but it's nice. This was our second time to the property for a quick getaway. On our arrival the guy at the front desk tried to upgrade us to a room for $50 that would have been more expensive than if we just chose that room in the first place. Keep in mind that there is a combination of the resort fee + valet fee. Resort is $29 and valet is $39. It's seems so lame that they can't just combine them. There are zero other parking options for the property so valet is your only option. This property really seems like more of a business/conference property. I don't recommend this property for a pool day. They swear the pool heated to 81 degrees but it doesn't seem like it. While we were in the pool other people commented that they were surprised we could swim in the cold water. Also nobody is at the pool to serve ANYTHING. AT all! So don't go thinking your going to have a drink and relax poolside. There was no restaurant open in the evening. We ended up ordering food and it was a nightmare because the hotel won't let delivery people park to delivery to the lobby. They call you and tell you to come to the loading dock - wherever that is. Overall, I'd recommend somewhere else in the area depending on your trip.
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Date of stay: October 2019
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from LCMRS, Staff at Laguna Cliffs Marriott Resort & Spa
Responded 9 Oct 2019
Thank you for you review. We appreciate your feedback. Our prices are competitive to the surrounding areas and with different departments we have to make sure revenue goes to the proper departments. We happily serve food and drinks at the pool during the summer and would love for you to come back and experience that. Once our brand new restaurant opens we will have wonderful options for breakfast, lunch, and dinner. We do have in room dining service with a great menu that we deliver to your room. We hope you choose to stay with us again and experience all of our wonderful amenities!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Questions & answers about the pool

Answer from ScootersCrew
Sep 2017 |
No. It is not heated
0 votes
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