The hotel is well located, near to the beach. We had a great time there. The pool and jacuzzi was nice. For a great price you get everything you need for a good time and most important the ladies who helped us with the checking were amazing, specially Jasmine. She helped us with places to meet in LA, always very attentive to our needs. In general the hotel has an amazing customer service, good location and nice rooms!!
Stayed here last year after our flight for 1 night so did it again. I cannot praise the reception girls enough - so friendly! Got here earlier than check in and they took our bags so we could go wander around - said she would call me if the room was ready early! Easy check in as well.
Room still large. Super comfy bed and large fridge for food.
Bathroom amenities supplied with fresh linen.
These things do not bother me but if they were to you -
Rooms could do with a bit of a paint
Someone needs to take control of the pool and jacuzzi area - low quality water and I suspect bad filtration systems that need changing.
Thank you once again Crimson! :)
We stayed one night here before heading to our cruise port and we enjoyed our stay.
Our room was clean, had basic amenities and was a good size. They were kind enough to let us check in early after a long day of travel.
The free breakfast is very basic (no eggs or bacon etc) but I had some fresh fruit and an English muffin with a hot coffee and it was a good start for the day.
The hotel is walking distance from the pier and many shops/bars/restaurants.
The pool area looks a little run down and could use some “staging” to make it look a little more welcoming but we enjoyed our stay and would stay again if we came back for a short time.
We spent our last 3 nights at this hotel. The room looked nice. Spacious! Except we did not have a fridge. We contacted front desk and no one answered. Went downstairs, front desk was gone. There was other guests waiting also. Front desk came back about 15 mins later because he went next door to get some food. We asked for a fridge, was told we'd get it right away. Did not get a fridge until the 2nd night. The tv was having issues. AC was kind of loud. They have a parking garage but it was not enough room for everyone to park. Bed was comfy and big. They had a pool, but it was too cold to swim when we were there. There's a washer and dryer which was very convenient for us. Lots of stores nearby in case we needed anything. Would definitely stay again.
Fast easy check in. Decent size room and spacious, nice and clean. Tv , Mini fridge, AC worked. No micro, but it was not an issue. Great patio area & clean pool. Good phone service. Clean bedding and sheets. Wifi worked. Professional friendly staff very helpful. Clean bathroom. Carpeting in room was in good shape. Few breakfast options. Parking was a pain very limited in a small parking garage located at property, hard to park and back up not much space very tight spots to pull into. House keeping was ok.. after my room was cleaned the door was left open and not fully closed with no one around which I was not happy about. Shower pressure was good small bathroom. Loud toilet. Room key had to be reset everyday kind of annoying and an inconvenience. Location was great.