Place was pretty brutal, but for the price I can’t complain that much. Room wasn’t the cleanest. Toilet was broken. Slept in my clothes and used my own pillow. The tv was the only thing that was good because it had enough channels. And the guy at the front desk was respectful and knew his hotel/motel wasn’t anything special. Hopefully I don’t have to stay here again.
Front desk rude
They state they have a continental breakfast but it doesn’t exist.
Two towels/1 wash cloth/2 hand towels for two people - when I asked for additional towels and washcloths she said “we put two towels in each room” I said, but it’s my husband and I and I like a second towel for my hair - I couldn’t get another towel until the next morning. She said she’d have housekeeping leave me an extra towel. I didn’t get it.
Today is day 3 (and our last) and we have not received clean towels - I hang up my towels when done and they are in the same place each day. Still only 2.
TV Cable is a joke….you get only one good station and 3 fuzzy ones. The TV is an old school big tube TV. Sign out front says HBO- there’s no HBO
There was a hole behind the bathroom door because the handle hits the wall and it’s only wallpaper - no sheetrock.
Rust on the toilet paper holder.
Air Conditioner looks like the filter hasn’t been changed in a while.
The heat light in the bathroom doesn’t work and its all rusty.
The room doesn’t look anything like the pictures.
Room is very dark.
I would have checked out after the first night but because I supposedly got a good deal on cost I had to pay in full for the 3 nights and no refund or changes could be made.
There is a small refrigerator and the freezer is frosted over
Doesn’t look like they vacuum either.
OMG. There were four of us and we were desperate. Nothing available in Santa Cruz so we ended up in this dive. Run by Indians who simply do not care.......Plastic cups in the rooms and 25 year old TV, long black hair in the bath (mine is short and blonde), the room smelled stale, the air conditioner was a joke and on top of that we were charged $199US per night!!! The complimentary breakfast was stale cheerios, disposable cups, plates and cutlery with nowhere to eat apart from a small table and four chairs - in the front office. When I expressed by concern about the cleanliness with was met with a wobble of the head and the comment - I only work here. STAY AWAY PLEASE.
Went there for a night only. I was looking to get a non smoking room bc I am currently 6 mo pregnant , they wanted to charge me a $40 deposit in case I decided to smoke in the room lol stupid right. I was trying to see if they cld wave that fee bc seeing I was pregnant I assured them that there wouldn't be no smoking. They totally didnt work with me so instead they put me in a smoking room where it smelled so bad. 3rd hand smoke is the worst I cldnt stand it so I left. They refused to switch me rooms or give me a refund. The room was disgusting, had an old TV w half the channels not even working,some of the lamps didnt work and the blankets on the bed were stained along w their dirty towels. I would def not recommend this dump $140 for a night in a place like that?!? Rip off and they're pool is disgusting! Two thumbs down for sure.
My family and I wanted a quick last minute hotel and only this one was available. The hotel is old and disgusting. The rooms were dirty and smelled like urine. The sheet on the bed was like someone had used it in a mechanic shop, it was old and dirty. We checked out like 3mins of checking in. It was unbearable we could not stay there. They should lock this Dumpster down, I was not able to get a refund even tho we couldn't spend the night because of how nasty and smelly the room was. RUN FAR FAR AWAY FROM THIS HELL HOLE. ALL THESE TRAVEL SITES SHOULD BAN THEM FROM USING THEIR WEBSITES FOR AD. IT MAKES THE WEBSITE LOOKS BAD, AS I WOULD NEVER BOOK WITH HOTWIRE JUST BECAUSE THEY GOT ME THIS DUMPSTER AS A HOTEL.