We stayed here for my birthday celebration since COVID makes it hard for us to fly anywhere. We were so pleased with the accomodations and the level of friendly service that we received from the hotel guests. It is located right in the center of the wharf area with great access to the bike/walking trails and many restaurants. They gave us a wonderful corner room that overlooked Monterey Bay and the shops. The room was recently renovated (as well as the other areas in the hotel lobby) We brought our bicycles and they graciously kept them inside the storage room and took them out whenever we wanted to use them. Parking is valet and costs $23/day. Unfortunately, due to COVID, there is no food service offered at the hotel so you have to walk outside to get any food - plenty of places within a stone's throw of the hotel so that was not a problem for us at all.
The nightly room rate is pricey but the view, service and room were well worth it!
Decided to do a short weekend trip to Monterey in my first trip since the pandemic started and was glad to have stayed at the Monterey Marriott. When we first started approaching the hotel, I was starting to regret my decision to stay here because the outside looked completely dated, but once we got to our room I was blown away at how big and beautifully renovated it was. The location was perfect for walking to all the main areas of downtown, Fisherman’s Wharf, and Cannery Row. There was an unexpected blackout in the city on Saturday evening, which isn’t the fault of the hotel, but I wish they could’ve done a bit more to help guests out instead of kind of leaving us to fend for ourselves. I’m not knocking off a star for that, but I do think it’s overpriced to stay here despite how lovely I thought the room was. I booked with a discounted rate that made the overall cost less than half of the published member’s price. I would not recommend staying here if I had to pay $300/nt published rate for this particular weekend, but totally worth it if you could get it cheaper.
This was an interesting stay during the pandemic. The hotel was a little busy with the major golf tournament in San Francisco. The property is properly marked with their Covid-19 procedures upon arrival. Red arrows direct guests the proper way to enter and exit the property, along with multiple signs requiring masks while on the property. The area around the elevators has specially placed areas to properly social distance from other guests. Hand sanitizer stations are also available in the lobby area. The property is located within walking distance of Fisherman's Wharf and plenty of restaurants.
The Front Desk staff were friendly. There manager did a wonderful job assisting guests with getting in and out of the elevators and around the property. I did not catch his name but he had brown hair and a beard.
The room appeared in old condition and not that of a Marriott branded property. What really surprised me during my stay were these items. The first, seeing families allowed to have personal bicycle's in the hotel and within the elevators. Secondly, the valet appeared a little under staffed especially during the "moment of truths." I will commend Antonio from valet. He was very welcoming and personable to arriving and returning guests.
Very expensive for a mediocre stay. $27 a night for mandatory valet parking on top of your $270/night room plus taxes.
Room 564 was supposedly renovated. Chipping paint, falling off drawer handles, broken toilet paper dispenser, worn down bathroom and and unknown spatter on the ceiling. The beds were so uncomfortable that even my kids complained about their limbs being sore and falling asleep.
I can't say I will be returning to this Marriott if I come back to Monterey.
We decided to stay at this hotel, partly because of its location and the promise that it'll be very clean. Both the location and cleanliness were excellent. The employees are very hospitable. Since adjustments had to be made because of the pandemic, expect no pool, no exercise room, no restaurant, and no daily housekeeping, so the experience is basically a time to get away in a nice room with a view, but without the amenities.