Date of stay: May 2019Trip type: Travelled solo
I stayed 2 nights!
First night- No toilet paper in the room.King sized bed had a flat sheet instead of a fitted sheet, so as soon as I move,bare mattress! No plug for the tub. There was a FUNKY sofa in the room for no apparent reason, that appeared folks had had intercourse upon it...
Second night. Noisy. It appears people live here, in like renting month to month... There's an ironing board fully extended, turned on its side. I didn't dare try to collapse it properly, because... Why??. No microwave. HBO in Espanol solamente. Ice machine not functional. Windows dirty. Key card doesn't work on exterior entry doors, so the doors are propped open by the RESIDENTS with over flowing trash barrels. Just yuck! oh yeah, and a rude desk clerk. I regret walking bare foot in that room!
Room Tip: stay elsewhere!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from californiainnmorgan, Manager at California Inn
Responded 20 Feb 2020
Dear Guest, Thank you for taking the time to share your review. We are sorry your stay was anything less than perfect. This is not what we like to see. We have discussed your comments and all the issues you encountered during your stay with us with our management team to determine where we went wrong and ensure improvement. Its unfortunate our staff was not able to resolve the noise situation to your satisfaction, perhaps with a room change to a quieter location. We have spoken with the team to make sure our guest concerns are heard and taken seriously moving forward. Thank you for bringing this to our attention and for a chance to improve. We would love to see you again and regain your trust in our hotel and staff. Thanks for being our guest. Sincerely, Hotel Manager.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC