WORST HOTEL STAY. The only positive is the grounds are lovely. No free hot breakfast as advertised. But we do have coffee and muffins. When we tried to get said coffee the very rude lady staff member said not until 830 and pointed to a little piece of paper in the window. They paper they gave us on check in clearly said it started at 7. Filthy dirty room. TV didn't work. Had a maintenance person who reaked like and ashtray come and finally on her 2nd trip back was able to fix it. By this time I was getting a headache from the lingering tobacco smell. That's when another smell came wafting in for the remainder of out stay. Off and on the bathroom would smell of the marijuana that I guess one of our neighbors was smoking constantly the entire time. We were able to remedy that somewhat by keeping the bathroom door closed. The room was supposed to have a couch in the sitting are but just had 2 chairs with no table. The pool and hot tub both also not in service. So yeah run don't walk away from this dive
Years ago this was a great place to stay. Now, it is a disaster. Besides being sadly in need of up dating, during our 2 night stay there was no hot water in the shower and so much light coming into the room at night that it was impossible to sleep. Management responded to our complaints by being belligerent and telling us there was nothing wrong and to leave the premises since we had problems with it or he would call the police to have us evicted. Had there been anyplace else to go (the area was fully booked) we would gladly have left. FYI--In addition to the above, the pool was closed, the restaurant was closed, and the wi-fi did not work.
The cute train track, cabins, hotel rooms, and chalets as well as the waterfall, creek, and ample parking drew us to this location. We were able to park our boat and truck on this property with little problems. We were sad the train wasn't up and running yet and the year round pool was closed for repairs/maintenance, but that was not the focus of our trip.
The chalet we stayed in was pretty well maintained for the age. The kitchen and 1 and 1/2 baths was a plus! The kitchen also included plates, silverware, and a couple of pots to cook with. The layout, deck, and overall design of the chalet was excellent for everyone to stretch out and not be on top of each other like other hotels. The breakfast was pretty good: Eggs, bacon, sausage, potatoes, oatmeal, milk, coffee, hot tea, juice, several different breakfast breads, muffins, and pastries. Overall, pretty nice place to stay. The staff was informative and helpful. The grounds were beautiful. One would think this location was really in the middle of nowhere rather than in town. The was a walking path that wandered around the property along the waterfalls and creek.
Overall, the chalet was pretty clean; however, the housekeeping was less than expected. The oven in the kitchen was pretty dirty and the fitted sheet kept coming off the mattress. The mattresses themselves should really be changed out on both the sofa bed and the queen size bed upstairs. They were extremely aged and a bit unappealing. The pungent aroma in the room also should be taken care of.
The staff was informed of the issues upon check out. There was nothing really that could be done during our two night stay. We did not need the kitchen and worked on airing out the chalet the best we could.
I am really reluctant to give the Northern Queen low marks. But sadly, I must. The inn is a historic landmark, and as a lifelong railfan, I've long wanted to visit the hotel with it's own narrow gauge railroad. I visited with my family to celebrate my birthday.
The good: the hotel it situated amongst the forest, basically its a number of buildings right in amongst the trees. The railroad is still there, now connected to the excellent Nevada County Narrow Gauge Railroad Museum (a must see). It has a pool, a restaurant, and you can book self-contained cabins that feel more like a chalet than a hotel. On our visit, the staff were welcoming and helpful.
This could be such a gem of a place.
Now the bad, and it's pretty bad. The whole place is long-past due for a refurbishment. It smells damp, everything is worn and dirty. The "kitchen" in our cabin didn't work and didn't have even basic cutlery. The restaurant is shut. The pool has broken tiles everywhere (my wife cut herself on a broken tile) and the water is so filthy you can't see the bottom. The breakfast provided was grim.
Everything feels decayed and unloved. The place is falling apart, and needs a lot of investment to bring it up to basic standards. I hope they can put some real work and money into it before it gets shut down for a health violation (I wonder why the restaurant is closed?)
I won't stay there again next time I go to Nevada City. Which is a real shame, because I so wanted to love it, and I see such potential there.
This was our (my husband and myself) third time staying at the Northern Queen Inn in Nevada City. We were there to attend one day at the World Music Festival in Grass Valley (FAB!).
Here are the good things about the "Inn":
1) Don't be fooled by the "Inn" name. It's more like a Motel/Hotel with some very nice amenities.
2) Those amenities are a tiny pool (max. 5 feet deep) which is a god-send in 90 degree heat. It also has a hot tub.
3) Breakfast is included: not so wonderful scrambled eggs, bacon, sausages, sliced fresh fruit, cereal, bagels, cream cheese (no jam, at least not when we were there this year), coffee cake and mini muffins (store bought), coffee, juices. So definitely OK.
4) The location is amongst trees and is within a 20 minute walking distance to Nevada City center.
5) The rooms are large with TV (which we never watched) and hairdryer and clock radio and a well functioning air conditioning unit and a mini fridge and coffee maker.
6) The staff is very friendly and as helpful as they can be. They are sometimes stretched a bit thin.
7) There are 8 free standing "chalets" for rent. We've never stayed in one, but friends have and said it was lovely.
8) There is a railway bus that can take you to the Railroad Museum and Chinese cemetery....something we'll have to explore someday!
Here are some downsides:
1) Our large room had a comfortable bed and was very clean. The pillows though were so thick and bouncy that I kept waking up with a hurt neck. Finally gave up. Next time I'll bring my own pillow.
2) The bathroom was not updated. There was a chip in the sink, cracked tile on the floor and the tub faucet ran water....not just a drip. This didn't disturb us other than we were concerned about so much water being wasted. We informed the front desk and they immediately said thank you for this info and they would get right on to it. Why didn't housekeeping notice this and take care of this?
3) The second morning (we were there for 2 nights) we were awakened at 6am by other guests shouting and talking loudly to each other outside. Not a pleasant way to wake up and waaaay too early! I would have hoped that some employee on site would have let these people know that they were NOT the only guests at the Inn and shut them up! The guests finally left on their motorcycles at around 8am.
My husband and I will definitely return to the Northern Queen Inn, despite some reservations about the place. It would be nice, for the price they charge, if some updating and upgrading could be implemented.