The room was good, clean, and everything worked. The parking was free but limited to one car only: they gave me a parking pass. The staff accommodated my late checkout request. Elevator was a bit slow.
The room was clean, the bed was comfortable and the bar area was small with limited seating. One of the things that annoyed me the most was the breakfast menu. If you like eggs, eggs and more eggs, the menu is for you. Since I paid for breakfast in my room rate, basically egg was all that was available. No Pancakes, No French Toast, No Fruit, No cereal, No yogurts. Just eggs, bacon, sausage and ham, along with toast. The wait staff was friendly. The price wasn't that bad either if you had to pay cash.
The hotel is located right off the main highway and you hear vehicle noise all the time if you are in front of the hotel. The pool was smack in the front of the hotel with limited umbrellas, so that was a bust. But I needed some more points, so I chose this hotel.
I was tempted to stay here many nights in the summer of 2018, but because I was annoyed with the IHG program taking 50K in points because of their mistake, I avoided the chain for over 40 nights of being away in 2018 and 2019.
Anyhow, my point balance was getting low so I stayed here for 7 nights.
The hotel kitchen Chief, the server and host were all outstanding! The food was also outstanding.
The hotel staff and cleaning ladies were all excellent! Greet you and welcome you.
The hotel cleanliness and outside grounds were excellent.
The hotel security for both inside and outside grounds were excellent, to include the after hours patrolling was excellent.
The only issues I have are:
- The internet needs to be upgrade or need to find a new provider. The internet was nonexistent.
- The cable is almost nonexistent! What I mean is my Room TV was showing half picture, half Static lines on all of the channels it seems. I called the Front Desk to send Maintenance and they came quickly. The Maintenance personnel told me it wasn’t the TV, it was the Cable system. I recommend that you find a better cable company and internet, that is going to work. Someone needs to QA this issues because I don’t to pay full price, if them two important amenities are not provided.
This hotel was very nice, with a quick shuttle service. Beds were very comfortable, rooms were clean, and our room service breakfast order was delicious and delivered promptly. Staff were very courteous. We would definitely stay here again.
Free parking and plenty of eateries nearby for lunch made this a great place for a conference, with easy access to the nearby freeway. Good soundproofing, well managed temperature in the conference room, free newspapers in the lobby and good tasting complimentary coffee topped it all off.