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All You Need to Know About the Pool
at Holiday Inn Santa Maria

Pool & Beach (4)
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Guests1 room, 2 adults, 0 children
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US$95
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Pool review highlights
... the coffee stocked. Guests were not wearing masks and the pool area was loud. However, the restaurant had amazing breakfast...
... and we slept really well. Private balcony. Outside big pool. Next to the highway but did not hear it from inside the...
... resolved these pretty quickly and pleasantly. Lastly, the pool area was very clean and they kept a good amount of clean...
Featured pool amenities
Outdoor pool
Heated pool

Reviews that mention pool

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Jon G wrote a review Aug 2020
1 contribution1 helpful vote
The hotel changed our reservation on us without communicating the change because they were all sold out of the room type we chose. The front desk was not very helpful. The interior of the hotel and room appeared worn and dirty. The shower did not work well - I thought it was broken at first. The room phone was broken so it was impossible to ask for help. The first room we were given smelled like smoke and we had to change rooms. The room also did not have the coffee stocked. Guests were not wearing masks and the pool area was loud. However, the restaurant had amazing breakfast and TBH it was probably the best hotel breakfast I've ever had.
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Date of stay: August 2020
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from IHG Service, Other at Holiday Inn Santa Maria
Responded 6 Sep 2020
Hi soulpowa, Thank you for choosing to stay with us and for posting a candid review. I was very concerned to read your comments about your room allocation, the condition of the room and our property, as well as with the pool area just to name a few. I understand your dismay, and I am sorry. This is not the joy of travel that we wanted for all our guests. I will make sure to share your comments with our team for the necessary improvements needed on our end. I would also like to follow up on your concerns that is why I sent you a private message. I hope you get the time to read it and respond. Mike F. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Katy0701 wrote a review Feb 2020
Tehachapi, California82 contributions26 helpful votes
We were here with a seminar group. Staff was very helpful and friendly and provided exactly what we needed.

Our room was great! Large, Clean, comfortable, heater worked since it was cold outside, Quiet. Everything worked in the bathroom, however the water flow was a little slow in the shower, but we survived!

The bed was very comfortable and we slept really well.

Private balcony. Outside big pool. Next to the highway but did not hear it from inside the room.

Plenty of parking area.

Our group had a nice hot meal of scrambled eggs, bacon, potatoes, toast, juice, coffee/tea for breakfast.

We enjoyed it and will be back.
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Date of stay: February 2020Trip type: Travelled on business
Room Tip: I think all the rooms are probably good.
Location
Cleanliness
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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rbrown081 wrote a review Jul 2019
Riverside, California43 contributions6 helpful votes
Mediocre at best !! We arrived a bit early, around 1pm and were able to get an early check in which was great. Check in was very quick and the staff was great.

Pro’s - Room was great, very comfortable and you get access to coffee maker, sink, microwave, sink, and a nice little slide door patio access for rooms upstairs. Also, while there were some con’s the staff resolved these pretty quickly and pleasantly. Lastly, the pool area was very clean and they kept a good amount of clean towels in the pool area for drying off.

Con’s - The first room we checked into, the TV was unplugged for some reason and I had to re connect the HDMI and power plug, we also noticed the carpet was a bit wet. I figured out that the AC was leaking and they came right away and fixed the problem but also moved us to another room. Also, when booking the room we stated that we had a family of four. However, only two sets of towels were available in the bathroom for showers. I had to call up guest services for extra towels and they came quickly with more towels. I would suggest that they always check how many people are staying in the room and add towels accordingly.

For the price we paid I would not recommend this location. I have paid less at the Venetian in Vegas for the same amount of nights. If you are looking for a simply ok hotel with a high end price then this is the place for you !!
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Date of stay: July 2019Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from IHGService, Guest Relations Manager at Holiday Inn Santa Maria
Responded 23 Sep 2019
Hi Celeste B, We are thrilled to know that you've enjoyed the oceanfront view and upgraded room during your stay. Although you were pleased with our lovely rooms and friendly staff, I'm sorry that you found our rooms dated farthest from the entrance. I also have noted your thoughts about the coffee and tea making facility accessible at the lobby area. As we strive to create an enjoyable hotel experience, trust that I will share your review with the team should there be any plans for future renovations. We hope to welcome you back on your next vacation. Warmly, Tine B. Case Manager IHG Service
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
DanandJosi wrote a review Jul 2018
Camarillo, California19 contributions6 helpful votes
I took my mother to the hotel on a business trip, got a room with a mini kitchen (some have no stoves like mine). There is only one TV for both rooms if and the room was not closed off, so a little distracting because my mother watches television all night. There were multiple fireworks shows going on and it was wonderful to watch from the balcony, which overlooked the pool. I thought I was getting a full kitchen as there are different rooms available, however management took care of the situation with an agreeable resolution without hesitation. I appreciated that. The staff is wonderful there, very caring and friendly. I would recommend this hotel.
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Date of stay: July 2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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meltaylor52 wrote a review Jul 2018
Madera, California9 contributions
Spent two nights Friday through Sunday. Bed was super comfy, front desk staff were super helpful and room porters did a great job keeping the room clean. Close to grocery stores and in a safe area of town. Only down fall was noise from the freeway was overwhelming so we didn’t spend much time on the balcony or in the pool area.
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Date of stay: July 2018Trip type: Travelled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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