Date of stay: September 2019Trip type: Travelled on business
I stayed at this property in mid-September 2019. I visited Denver to attend a large conference, which was held at the Hyatt across the street. This hotel is an excellent property in a great location, and I highly recommend it.
I stayed from Wednesday night through Saturday morning. The room was very clean and comfortable. I also found the room to be very quiet. The only complaint I have about the room is that I had a difficult time with the air conditioner: it was loud, and I never felt like it cooled the room sufficiently. To be fair to the hotel, I never reported that to maintenance, but I got the feeling that it was not a maintenance issue.
The staff were friendly. Bobby and Julie in the restaurant were both very nice, and so was another lady in the restaurant (I didn't catch her name, but she is from Atlanta and worked in the restaurant on Saturday morning).
I definitely recommend this hotel. Normally, I use a hotel's fitness center, but I didn't at this location because there's a Planet Fitness within walking distance.
Room Tip: Get a room near the stairwell.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from Ashley M, Assistant General Manager at Hilton Garden Inn Denver Downtown
Responded 23 Sep 2019
Dear Blake R, First and foremost, thank you for providing such wonderful feedback about your most recent stay and for also taking the time to recognize a few of our team members! Our team will continue to work together to ensure each and every guests stay is made easy and memorable. I will be sharing your feedback with our team and also acknowledging the hard work of Bobby and Julie. We hope to have the pleasure of seeing you again and please do not hesitate to contact our team directly if you should need any assistance with future reservations. Thank you, Ashley Martinez
This response is the subjective opinion of the management representative and not of TripAdvisor LLC