Room was fine. Typical Hampton Inn... Pool was closed, but they said it would open Saturday... it didn't. The breakfast really was lacking. Due to covid issues, the menu was cold cereal, energy bars, fruit and juice & coffee.... we ended up going to Cracker Barrel. No discount on room rates, just lower service...
Ive stayed at Hampton Inn's all over the country. Customer service was great. Hilton now owns them which explains my experience a few days ago. There I am. driving into Boise. 30 miles to go so i start call the local Hampton Inn.
Hilton representative and is way more interested in make me a Hilton rewards member then getting e reservation.
I'm now 10 miles away ( speed limit is 80) and by no means will he hold a room until I give him a credit card number. 3 times I told him I'm driving 80 mph, its dark. No-way I'm going to attempt to read the numbers while driving! Then the rudeness started. Plus he signed me up for rewards after I asked him not too! I hung up and called a competing hotel and they where more than happy to accommodate me! So long Hampton Inn! was a good run while it lasted!
Nice place. I work untypical hours and their curtains were able to be very dark and block out the sunlight pretty good which is AWESOME. Also had a good climate control. One of the best features is the quietness of the room. I would relax in the hot tub before calling it a night and it was quite as can be.
Normal Hampton Inn amenities, okay breakfast, pool and hot tub (smelled very strong of chlorine-poor ventilation), found hairs in our bed, NON-helpful, bordering rude staff at this location. Won't use it again. Only booked because Boise was sold out...and this one was $40 more than the Hampton we stayed in the night before on our previous day of travel...for what!? The room was only 1 bed vice 2...nothing better at this location!
I always try to stay at this location when I'm traveling through Southern Idaho on business. The staff and room quality is excellent!! A special shout out to Jennifer at the front counter. She always makes me feel welcome and is just a terrific person.