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All You Need to Know About the Pool
at Loews Chicago Hotel

Pool & Beach (19)
3 people are viewing this hotel
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Guests1 room, 2 adults, 0 children
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Pool review highlights
... the restaurant. But we were informed upon check in that the pool, and gym were open till 5 p.m. with limited persons at a...
... emptied multiple times a day. My daughter and I went to the pool every morning and we were usually the only people there. The...
... There's a decent sized well kitted-out gym. The swimming pool was disappointingly not open during our stay due to...
Most popular question about the pool
Is the pool open as of July 2020?
Answer from Mark A
Jul 2020 |
Yes but because of COVID-19 it’s closed

Reviews that mention pool

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Laurie K wrote a review Sep 2020
West Seneca, New York341 contributions102 helpful votes
I stayed at Lowe's last year during the Thanksgiving holiday season and didn't have the best experience, loud, obnoxious neighbors on the 5th floor we got no sleep for 4 days as they were on their phones in the hallway at 3 a.m. on on every night and I didn't want to complain at that time as you never know who your neighbors in a hotel are.

I really liked the hotel, the warmth in the lobby, with the bar the fire places the tv's and all the action going on during normal times, so we decided on our trip this year we decided to give this hotel another try as it is so close to my son's apartment it's just so convenient to stay here. They also have a Starbucks near the lobby which is a plus.

I called to book my reservation and I spoke to Koba who was one of the front end managers, I explained what happened the previous year they looked up my reservation to be sure I had stayed there then she reassured me that my stay this time around would be a much better experience than the first time we stayed. Of course there is a pandemic going on so the hotel capacity is only 30% which is also a huge help for all the noise we endured the first time.

She went over and above to make sure we were comfortable and had no issues this year. We were given a room on the 10th floor overlooking the river which was beautiful to look out the window. She also asked if we wanted house keeping daily, every other day or not at all. We opted to make our own bed every day and avoid the risk of contamination or germs being spread of someone coming in to clean daily which we felt the most comfortable with.

She assured us if we needed new towels, more shampoo, coffee pods or anything else they would be more than happy to provide.

Our stay was quiet, relaxing and quite nice. We slept great this year as the beds were comfy with lots of pillows and the air conditioning worked great. Plus the room darkening shades really helped us not be up at 6 a.m. like at home we were able to sleep in a bit longer.

The entire staff had masks on, some wore gloves and all were very personable, however the bar in the lobby was closed as was the restaurant. But we were informed upon check in that the pool, and gym were open till 5 p.m. with limited persons at a time and they were doing drinks on the roof outside.

Koba did everything to make sure our stay this time was a good experience. We seen her every morning when heading out for the day and she always asked how we were and if we needed anything. I'm glad we decided to give this hotel a second chance as it did not disappoint this time around. It exceeded our expectations for sure, was just a bit weird seeing the lobby so empty now with the pandemic going on but everyone wants to remain safe so we get it. It was just a different vibe from the hustle and bustle last year when it was loud with excitement and everyone drinking having a great time.

I would definately recommend this hotel if you are visiting the city or have business in downtown Chicago it's close to alot of things, the water, restaurants, stores etc. We enjoyed the hotel a great deal.
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Date of stay: September 2020
Room Tip: during Covid it is a very quiet place to stay 30% capacity
Value
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
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Laura A wrote a review Jul 2020
Cincinnati, Ohio8 contributions4 helpful votes
+1
For anyone worried about traveling and hotel protocols during the coronavirus, I would recommend staying at Loews Downtown Chicago. Masks were required upon entry and there were arrows directing pedestrian entry/exits. Every floor had sanitizer right by the elevator and the rooms were spotless (including remotes that were wrapped in plastic bags!) To keep everyone safe, they did not conduct housekeeping services inside the rooms but everyday I had no problem getting extra towels and the trash was emptied multiple times a day. My daughter and I went to the pool every morning and we were usually the only people there. The pool and fitness center were open but would close every 1.5 hrs to clean.
In general I found Chicagoans to be very mindful of wearing masks in public and outside and there are plenty of great takeout/delivery options.
We regularly visit Chicago and Loews is always my number 1 choice. I’m so happy they are open right now and if you are looking for a safe getaway from your home I would recommend staying here!
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Date of stay: July 2020Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
3 Helpful votes
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Response from erik grazetti, Owner at Loews Chicago Hotel
Responded 25 Jul 2020
Thank you so much for taking the time to submit a five star review about your recent stay at Loews Chicago Hotel. I am thrilled to hear about your fantastic stay. I am even more delighted to know that you enjoyed and appreciated the safety measures and protocols put in place for everyone's safety. It is our intent to provide you with excellent service and a safe environment and I am glad we were able to exceed your expectations. We truly appreciate your business and look forward to serving you again very soon! Best, Christian Hansen Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
liverpool1023 wrote a review Mar 2020
London, United Kingdom689 contributions16,412 helpful votes
After doing quite a bit of research, we decided to opt for Loews and were not disappointed. It is handily situated mid way between Navy Pier and the attractions of the Loop and we found we could walk everywhere easily. It's set back from many of the busier roads and is therefore a quiet setting - sleep quality is good also thanks to a comfy bed and high quality bed linens. Compared to some of the Loop hotels the room was spacious and comfortable. There's a decent sized bathroom we a super abundance of towels. The prices compared favorably to other hotels in the immediate area and offer great value.

We ate at the restaurant downstairs one evening and were happy with our choices that had a very healthy component. Portion size was substantial. There's a decent sized well kitted-out gym. The swimming pool was disappointingly not open during our stay due to maintenance. I would recommend for both business and leisure.
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Date of stay: March 2020
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
93 Helpful votes2 Reposts
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Response from LoewsHotelsMidwest, Managing Director at Loews Chicago Hotel
Responded 13 Mar 2020
Dear liverpool1023, Thank you so much for taking the time to write us about your recent stay at Loews Chicago Hotel. I am thrilled to hear of your five star worthy experience with us and that you found the location of Loews Chicago to be conveniently situated. I am glad that you found the hotel rooms to be high quality, spacious and comfortable. I will share your positive comments about the restaurant with our food and beverage team. Thank you again for your recommendation and choosing Loews Chicago. Our team looks forward to seeing you again very soon. Best, Christian Hansen Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
rstreetpa wrote a review Mar 2020
Iowa City, Iowa24 contributions5 helpful votes
Great hotel and in a wonderful location. Parking was on par with downtown Chicago. There is actually a parking garage just across the street. Room was extremely clean and nice. Fitness center was great. Only downside was the pool was under repair while we were there. Restaurant has good food at reasonable prices. Very close to shopping and restaurants.
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from LoewsHotelsMidwest, Managing Director at Loews Chicago Hotel
Responded 6 Mar 2020
Dear Rstreetpa,. Thank you so much for taking the time to write us about your recent stay at Loews Chicago Hotel and giving the hotel a five star review. We appreciate all of your compliments about the hotel’s location and its amenities. Your compliments about the food have been shared with the culinary team. We know you have many options to choose from when booking a hotel room and we thank you for choosing Loews Chicago. We look forward to welcoming you back soon. Best, Christian Hansen Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Folkgroupie wrote a review Jan 2020
Atlanta, GA103 contributions92 helpful votes
For business.....found staff excellent, slept great in bed with excellent mattress, sleek mid century modern touches. Very pleased all around.The restaurant breakfast delicious. Cocktails at bar good ( rye with pear.....mmmm) Gym was good and wished I had brought bathing suit for lap pool. Easy home base with whole foods around the corner as wells a Target to pick up some needed items
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Date of stay: January 2020Trip type: Travelled on business
Location
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from LoewsHotelsMidwest, Managing Director at Loews Chicago Hotel
Responded 5 Feb 2020
Dear Folkgroupie, Thank you so much for taking the time to write us about your recent stay at Loews Chicago Hotel. I am thrilled to hear that the team provided you with a five star experience during your stay. I am delighted that we are your preferred hotel for business and were pleased overall with the comfort of the hotel. We appreciate all of your compliments about the stylish décor, food & beverage outlets and all the hotel has to offer. Thank you for your recommendation and we look forward to seeing you in the near future! Best, Christian Hansen Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Questions & answers about the pool

alin w asked a question Jul 2020
Akron, Ohio
Is the pool open as of July 2020?
Answer from Mark A
Jul 2020 |
Yes but because of COVID-19 it’s closed
0 votes
danielswiss64 asked a question Jul 2019
Chicago, Illinois1,586 contributions224 helpful votes
How is the pool area?
Answer from 271pierluigiz
Dec 2019 |
Sorry, I didn’t see it so I can’t be helpful
0 votes
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pattiretail asked a question Feb 2017
Philadelphia, Pennsylvania7 contributions
Does it cost extra to access the pool/fitness center?
Answer from WorkerBee13
May 2017 |
Nope, sorry for the late response
0 votes
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Jennifer S asked a question Jul 2016
Jefferson City, Missouri
Is the swimming pool for family use or more a sports pool?
Answer from Joost B
Aug 2016 |
Sorry i did not use the pool but suggest ask the hotel
0 votes
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Answer from Christian H
Apr 2016 |
The pool is technically a lap pool, but we welcome families and lap swimmers to share the pool as it is intended to be available for any and all guests to enjoy. We have noodles available for kids to use, and we also plan on hosting weekend dive-in movies for families and their children starting in early June. Hope this helps, and hope to see you and your family at our hotel soon.
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