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All You Need to Know About the Rooms
at Ambassador Hotel Wichita, Autograph Collection

Room/Suite (117)
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Room review highlights
... and professional. Beds were so comfortable, double queen bedroom was huge with a very nice bathroom. Highly recommended, a...
... I asked the desk clerk for a breakfast menu.  He stated, the room should have one, but he gave me one anyway.  As it turned...
... front desk was good, however, we were disappointed with our room, especially for the price. (corner suite)The traffic...
Most popular question about the rooms
If you have a room with a jacuzzi in it
Answer from Jennifer B
Mar 2017 |
We have deep soaking tubs in both the Ambassador Suite as well as the Rock Star Suite. Room service is available in all...
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Reviews that mention rooms

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Panda Pajarita wrote a review 18 Oct
San Diego, California13 contributions1 helpful vote
+1
We traveled from California to visit our nephew for his 21st birthday and had an amazing stay at the beautiful Ambassador Hotel Wichita!! Great location in central Wichita, we walked to the Keeper of the Plains monument and then rode electric Bird scooters along the riverfront and all the way back - a great way to spend an afternoon. Had a delicious charcuterie board and cocktails at the hotel’s Siena restaurant bar before dinner. Came back to the hotel after dinner for more drinks at the speakeasy in the basement, great service, atmosphere and drinks. Loved the noon checkout, really allows you to recover from a late night and enjoy sleeping in. Hotel staff is very friendly and professional. Beds were so comfortable, double queen bedroom was huge with a very nice bathroom. Highly recommended, a great value for what you get!
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Date of stay: October 2020Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Mrs.G wrote a review 9 Oct
1 contribution
Our stay at The Ambassador was a disappointment.  This year, with a pandemic lurking, we decided on a local getaway.  The Ambassador seemed like a no-brainer, boasting high-class living and elegance.  The trip left us disappointed and feeling short-changed.

To start the night, we had reservations at the Siena Tuscan Restaurant.  The menu, printed on paper, was very limited, sans several options listed on the website.  We started out with the stuffed meatball appetizer and the fig plate, both were very pleasing to the palette.  On to the main course.  The menu was sectioned into  four parts.  Primi, which by the term, I interpreted as appetizer.  Pasta De Casa- pasta dishes, Pesce- fish And Manzo- steak, chicken, or pork.  We decided on the Center Cut Fillet and Choice Ribeye, both medium rare, $46 and $43 respectively.  The waiter, almost as if he was asking for a favor, asked if he could butterfly them for us.  Against my best judgement, I agreed.  Our steaks came out dry, and medium well and well.  Each plate featured a steak, with a small dollop of butter and a pinch of garnish on top.  This was when we realized we had missed ordering a vegetable, as they were listed in the top section, along with appetizers. For an additional $11 or so dollars, we could have ordered a side of asparagus or creamed potatoes.  

We were hungry, and admittedly, a little shocked at what $46 will buy at this nice Wichita restaurant. We frequent high-end local eateries, and this was definitely not what we expected.  By the time our waiter made it around to check on us, our steaks were half eaten, and we decided to not pose a complaint.
As the waiter brought the dessert menu, we received an emergency phone call, and needed to exit, possibly saving us from another disappointment.

Upon our return to the hotel, I asked the desk clerk for a breakfast menu.  He stated, the room should have one, but he gave me one anyway.  As it turned out, the room did not have a menu, any paper items had been removed due to Covid.  There was not so much as a box of tissue in the room.

We ordered breakfast via room service, and the menu did not disappoint.  We had the 3 egg omelette, tuscan eggs benedict, and the egg white frittata.  The meal was delivered, and I signed the ticket, adding a 20% gratuity, (as the paper menu stated that gratuity was added to parties of 8 or more).  We got another shock when we looked over the ticket and had already been charged a service fee of 20%. We called the front desk who confirmed that 20% is always charged for room service, and that it's stated on the "real" room service menu.  So now, after tipping slightly over 40%, our breakfast rang to the tune of $90.
  
As for the room, our corner suite was beautiful, and quite pleasing to the eye, and definitely the quietest hotel room I've ever been in.  Several of the throw pillows had large rips in the seam.  Perhaps I'm just picky, but for $200 a night, an upgrade to double roll TP would have been a nice addition.

Overall, we won't choose to stay at the Ambassador a second time, nor dine at Siena.  There are so many amazing restaurants and adequate hotels in Wichita, we won't splurge on this compromise.
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Date of stay: October 2020
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Ariel Moore, Marketing at Ambassador Hotel Wichita, Autograph Collection
Responded 2 weeks ago
Thank you for choosing to stay at the Ambassador Hotel Wichita and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. We only wish that you would've shared your disappointment with management while you were here so that we could have rectified the situation for you. As a teachable moment, we have shared your feedback with the appropriate departments. Once again, thank you for being our guest and your valued feedback
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brandi F. wrote a review Sep 2020
Kansas City, Missouri14 contributions1 helpful vote
The hotel is nice & the service at the front desk was good, however, we were disappointed with our room, especially for the price. (corner suite)The traffic outside, even on the 9th floor, was loud. The refrigerator was not cold & it was tiny. We brought bottles of tea with us & they didn’t stay cold & barely fit in the refrigerator with everything the hotel already had in there. I’m glad we brought our own small cooler to keep drinks cold. There definitely needs to be more towel racks in the bathroom, especially during Covid when the towels aren’t replenished daily without requesting it. We used the dry cleaning bags to empty the trash cans as they were full after the first night of a 3 night stay.
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Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Ariel Moore, Marketing at Ambassador Hotel Wichita, Autograph Collection
Responded 3 weeks ago
Thank you for your review, feedback such as yours is appreciated and valued by our hotel to let us know our business from a guest’s viewpoint. We pride ourselves on blending our city's rich history with modern amenities. Douglas street has always been a busy place. It's a years old tradition called "Draggin Douglas". We view the noise as a bittersweet reminder of an era lost to time but alive in our memories. We have many noise cancelling options available at the front desk upon request. We have communicated the rest of your feedback with our management team. If you plan to return to Wichita, we hope you'll consider staying with us here at the Ambassador Hotel again. Please feel free to contact me directly on your next visit at 316-719-7103, so that I may personally ensure your complete satisfaction with our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
The Nomad wrote a review Sep 2020
Houston, Texas126 contributions46 helpful votes
Stayed here for one night on our way to colorado. Got in late, check in took some extra time because of a computer glitch where we had to wait for 20 minutes in the lobby because the front desk clerk could not access his computer. Self parked and took up our own bags because of covid. Had two connecting giant corner rooms. They told us that no one had stayed in the rooms for 48 hours before us. Not sure if I believe that. Bath rooms were clean. Gym was small but had the essentials. Had room service the next am before checking out. Overall a pleasant experience. Would stay here again. This hotel was recommended to us but friends who stay here in their way to colorado
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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mike h wrote a review Jul 2020
Fort Worth, Texas365 contributions178 helpful votes
Very nicely done rehab of an old bank building downtown. Other buildings in the area look to be in the process of being redone, which is a good sign. It is a long walk/short drive to the riverfront park which was really cool. Stayed a Saturday night and it sounded like there were street races going on into the early morning. Went for a walk at 5:45 AM and there were several people loitering and sleeping outside nearby. Check in was professional and quick. Don not expect much in terms of Lifetime Platinum or above benefits. We had the smallest room on the floor and were offered a coupon for "continental breakfast" or 1,000 points, which is not much. Bathroom was beautiful with a walk in shower (with great pressure), but no fan and a sliding door which offers zero sound buffering. Bed was low to the ground with a single mattress that felt like it was stuffed with straw. There were not enough pillows provided and there were no extras in the closet. Net, I would stay there solo for work during the week without issue. Was not ideal for more than one person trying to get a good nights sleep on racing night.
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Date of stay: July 2020
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Questions & answers about the rooms

Answer from Jennifer B
Mar 2017 |
We have deep soaking tubs in both the Ambassador Suite as well as the Rock Star Suite. Room service is available in all rooms and the delicious food comes from our award-winning restaurant, Siena Tuscan Steakhouse. We hope you will be our guest soon!
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