Clean, quiet and close to the beautiful Cumberland Falls. Management very helpful when requested a different room because of cigarette smoke smell. Motel-style so you park outside of your room. We appreciated the non-carpeted floor, good shower, TV, comfortable beds, refrigerator and microwave. The immediate area looks a little depressed but Main Street in Corbin has some good dining options. We had a nice meal and good WV craft beer and cider at the Wrigley Taproom and Eatery. Thank you!
Hotel staff is friendly. Rooms large and beds comfy. The outside pool is nice and large. Only problem was Reservations.com. Horrible!! Thought I was using Best Western reservations. but it is a booking site. I booked 2 rooms and they only paid for 1. It took one hour in the lobby to get this taken care of. Poor girl was so patient with them on the phone. She had to get payment before she could give us the key. My card had been charged but Reservations Desk. com hadn't paid for our second room. After complaining when we got home, they only offerered 10 percent refund!!! I am 71 and had to wait in the lobby all this time and our family was in their room waiting for us. Really just 10 per cent. 13 lousy dollars is customer service??
Well maintained and carefully run, this motel was a comfortable night's rest. The handicap supportive room I stayed in had the best shower I have found to date. Pets are ok and the internet speed is acceptable.
The bed was comfortable and that is the best I can say about it. The lobby looked cute but it ended there. The room was small, furniture old, no desk to sit at. Although it looked clean, it didn't feel that way. For $90, I expected a lot more. They couldn't find any real coffee for the room. It was maybe a step above Red Roof Inn. Would not recommend this place to stay in.
This motel has probably been in this spot based on the fact that it is two story with old-fashioned outdoor corridors. Regardless, it was well lit, in good shape and our room was clean and modern. The bed and pillows were super comfortable and we loved the tile floors throughout and double headed shower! Best of all was the dependable Best Western service. When I called the front desk for help with connecting to WiFi, she gave me tips on what to do and told me if I still couldn’t access it, to call back and she’d come to our room to help. I’ve never had anyone at any motel/hotel
offer that kind of service. The hotel is right off of the interstate and there are lots of restaurants nearby. We’ll be back!