no bad smell in room. grab and go breakfast only on weekends .Staff was very nice and willing to help with anything I needed. confusion over the posted pool and hot tub hours and rules and what we were told by security . beautiful place. plenty of shopping and restaurants close by. easy to get to NOLA only 10 minutes .
Staff is not very friendly and never smiled or in anyway acted like they appreciated our business. The hot buffet breakfast is literally microwave biscuit sandwiches, fruit, cereal, and nature valley bars. The pool and hot tub weren’t working and we weren’t compensated for not being able to use this major amenity. The tubs backed up. The housekeeping staff is super rude and refused our request of extra towels so every night I’d have to go down to the lobby and make the request to them then a very nice man would come swap them for the dirties...really? The entire hotel reeks of marijuana, and the rooms smelled like fish tanks. Beds are hard. Sheets worn to threadbare. Pillows are lumpy. Honestly there wasn’t any part of the hotel I enjoyed. Also, NOT family friendly.
First, the pool was closed. 2nd room smelled like mildew. I woke up with a headache daily. 3rd, my daughter got bit up by bugs while sleeping. 4th, didn't have the usual breakfast of buffet style. Staff was really nice though!
Just like the city herself, BW+ Harvey is aged, beautiful, and busy. The rooms surround a gorgeous courtyard whose centerpiece is a vibrant sun lit pool. The sounds of children enjoying life can be heard all over all day, you would be heartless to not love that sound, so business execs you may wanna check elsewhere. The rooms themselves are beautiful but you can see their age as settle in. The gadgets and lights, beds, and other furniture are all new but the wall outlets, room designs, and even electronics placement tells her age. The bed was comfy and pillows were perfect. Most importantly the staff were all very courteous, friendly, and helpful. We will return soon
This is my first choice for extended stays when I travel for work.
Great amenities for the person on vacation; Pool, Bar, Hot Tub, Gym. The Wi-Fi is stable for work use. Secure access to rooms and inner portions of the hotel. Great continental breakfast. A CVS Pharmacy 100 feet away for any missing article for travel. A 20-minute drive to the center of New Orleans tourism.