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All You Need to Know About the Pool
at The Richmond Suites Hotel

Pool & Beach (3)
Check In— / — / —
Check Out— / — / —
Guests1 room, 2 adults, 0 children
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Pool review highlights
... somewhat nervous about leaving the car but nothing happened so all's well. There is a pool and a hot tub but both were closed.
... water does not drain out the tub properly, the water in the pool is GREEN, the jacuzzi was dirty! A hole in the wall, old...
... the back?!? Really?? 6. Our room balcony overlooked the pool which was a deep green murky mess! 7. There was chipped...
Featured pool amenities
Outdoor pool

Reviews that mention pool

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PCDoc54UT wrote a review Apr 2019
Hurricane, Utah162 contributions33 helpful votes
When we drove in and entered the lobby I was quite impressed. When we went to the room things were a little different ... this looks exactly like a low rent apartment complex, and I'm pretty sure it's one of those extended stay motels. I have to admit I was somewhat nervous about leaving the car but nothing happened so all's well. There is a pool and a hot tub but both were closed.
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Date of stay: March 2019Trip type: Travelled as a couple
Rooms
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Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Charmaine S wrote a review Mar 2017
1 contribution1 helpful vote
Hello, this hotel was not what I expected. The building and rooms are very old, need to update. My room was not good either. The floor was not throughly clean, the bedding was outdated and not matching, the knob on the sink broke, the water does not drain out the tub properly, the water in the pool is GREEN, the jacuzzi was dirty! A hole in the wall, old carpet, and the list goes on! Not a Satisfied Customer! Had no choice but to stay here to sleep because my MONEY WAS NON-REFUNDABLE!
Don't spend your hard earn money here!
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Date of stay: March 2017Trip type: Travelled solo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
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Response from Brandy T, Director of Sales at The Richmond Suites Hotel
Responded 20 Apr 2017
Thank you for taking time to review our hotel. While our property was built a long time ago, we are currently renovating our guest rooms and once we complete all 5 buildings, it will be like walking into a brand new hotel! We are in the process of updating the bedding with the renovations as well and our pool/Jacuzzi was closed during your stay and there should have been a sign noting the closure. Please reach out to me on your next trip through Lake Charles as I would love to put you in one of our newly renovated rooms so you can get the experience you deserve with the Richmond Suites.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
GGWilliams88 wrote a review Feb 2017
Missouri City, Texas, United States29 contributions6 helpful votes
My friends and I stayed one night (Thank God) in Building D of the Richmond Suites Hotel. These were the problems we encountered:
1. Upon entering the building, the smell of stale cigarettes, mold/mildew was overwhelming. I found this to be ironic since I had to sign a waiver promising to pay a fine if we smoked in the room.
2. Then we learned that there were NO elevators. Thankfully, the “cleaning crew?” volunteered to carry our suitcases up the stairs for us.
3. Our room was dirty (needed vacuuming at the least) and the odor of stale cigarettes was very strong there too. I called the front desk for another room but was told that there were none available.
4. The sliding door to our balcony could not be closed so it stayed ajar all night!
5. The television was a CRT television with the big tube in the back?!? Really??
6. Our room balcony overlooked the pool which was a deep green murky mess!
7. There was chipped and peeling paint throughout the room. There was mildew visible on the ceiling and on the radiator/air-conditioner.
8. Finally, the last straw was when (on Saturday morning) I decided to run water through the coffee pot (before brewing a cup of coffee) and got this gross cup and a half of filth! (see pictures).

Needless to say, our priority was to pack our things and leave. I did not complain to management upon checking out....I should have but I didn't. :(
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Date of stay: February 2017Trip type: Travelled with friends
Value
Cleanliness
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
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Response from Brandy T, Director of Sales at The Richmond Suites Hotel
Responded 20 Apr 2017
Thank you for your review of our property. We are currently renovating our hotel and finishing up on E Building and D Building is our next building to work on. While we do not have elevators, our staff is always happy to help you carry your luggage up to your room and I am glad to hear you received that service! Our pool area was closed in February and there was signage posted to apologize for the inconvenience. I will make sure the GM and Head Housekeeper inspect your room today, as it sounds to be in dire need of repairs. As for our TV...we are bringing old school back!! HA...no we are currently in the process of renovations and TVs are definitely on that list! I would love the opportunity to have you stay with us again and I am confident you will be extremely impressed at the changes we've made in our E building!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cannonballrunfromsf wrote a review Mar 2016
Roswell57 contributions29 helpful votes
I received a very large suite with a nice view overlooking the pool and was very clean. Arrived at the in the evening just in time to have a quick bite in the Junction 171 Roadhouse which was not open during my last visit. What a great new addition to this hotel.
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Date of stay: February 2016Trip type: Travelled on business
Rooms
Service
Sleep Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Billy S wrote a review Oct 2015
1 contribution
Checked into my room,it was clean, smelled nice. The service was great my maid who serviced the room is very helpful, and curious. Was willing to help me with directions to places around town. The hotel breakfast was great and so was the pool. My room maid was Quantessa Paterson. Quantessa was always on hand asking if there was anything else that I might need to make my stay more pleasant.
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Date of stay: October 2015Trip type: Travelled on business
Value
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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