Nice relaxing hotel with a beautiful East bay view from the balcony. Convenient location and private beach which is decent size compared to other resorts there. Organized text service with main lobby for any needs and good covid practices. 10 minutes from downtown on a busy 5 lane road with no crosswalks close to get to stores or restaurants. Room is fine but hallways could use an update from the bright yellow and teal wall colors that make you think twice when you first go in. The staff is helpful and friendly and we would definitely stay again!
Grand Beach Resort Hotel provided exactly what we were expecting: clean rooms, beachfront balcony with a great view, and a nice beach. The room was not spectacular, but clean and relatively updated. The balcony was great at night and in the morning. The beach was spread out and swimming in the water was amazing. We walked down the beach to compare the beachfront and balconies to similar properties and felt that Grand Beach appeared to be the best option.
The service was as good as it could have been during the times of the pandemic. We received prompt responses to any request. The only suggestion would be wiping down the siding/railings on the balconies between guests as the siding was covered in dead flies and the railings had a build up of spider webs.
This is a family hotel, so one should not expect the same quiet, relaxing beach setting as an adults only resort. This is likely the case with all resorts in the area. With that said, the beach was large enough to spread out.
It felt a bit overpriced, but was comparably priced to all other beachfront hotels in the area.
The waterfront location and view are lovely, but the beach is quite small and was crowded even during the week. The room was average, and the location was not good for getting food. The traffic was very busy, and there's not much around for dining options. We did not receive our continental breakfast as scheduled one of the days we stayed. The indoor pool is also quite small.
This hotel was expensive and not worth the money. First, you can’t check in until 4:00, then your room may not even be ready. We had a view of the parking lot and not a super nice room. The private beach is small and can hardly accommodate all of the guests and check out is at 11:00. Not enough time for a one night stay😫.
The staff are friendly but the facility is so so. Beach is small but the view is great. It gets a little bit crowded in the afternoon but people do keep social distance here. They don’t provide room cleaning service and a normal breakfast because of COVID. They deliver breakfast to the room but not continental breakfast, only cold and packed food which is a great disappointment.