We've never stayed at a KOA before but we planned our Yellowstone trip too late to book anything else and we wanted a reservation. We booked a tent site for 4 nights. Staff was incredibly nice and helpful. Our kids (10 and 11) enjoyed the pool, basketball, playground, and mini golf. We also did laundry there and the facilities were nice. Our site and the bathrooms/showers were well maintained. It was close enough ro the West gate and West Yellowstone. We did not eat there. The only issue we had was that quiet hours were not well enforced. There was a moderate amount if noise until after midnight the first two nights. On the 3rd night, a group of 20 high school or college students were on the two sites next to us. While they weren't super loud individually, a group that loud is naturally very disruptive. The 4th night had enough snow and freezing rain to leep them in their tents but we would not have booked that site if we knew that we were going to be next to a youth group- we go to sleep early and get up early.
I will start with the positives. The cabin was clean. The way they aranged the cabins was nice with a "courtyard" in the middle with the firepits. The fudge was good and the best thing of all....the location.it was so close to Yellowstone and the town if you needed something. The camping kitchen was great to have but most of the stove top burners didn't work very good...as in BARELY worked at all. It was a nice place to get to know each other while it took a LONG time to make food. Tg2e bathrooms need to be cleaned twice a day with the amount of people they have in this campground. They were GROSS. We have done backcountry camping so I am no princess when it comes to bathrooms so believe me on this. They should clean them at 10a and again at 10p. Tge laundry facility is run of the mill and worked great. Playground and pool were ok. Mini golf left a lot to be desired but this campgeound is more of a home base than a KOA Holiday. Some of the staff was nice like the lady selling fudge. I was highly disappointed when my 10 year old daughter went to spend her hard earned money (first purchase with her earned money other than fudge) and she was treated poorly by one of the female staff memebers working the front on 8/16. I didn't spend another dime there. I don't think the staff is as nice as all of the other KOAs we have stayed at. We primarily stay KOA. The other problem we had was that we just met a family when we returned back from our day in yellowstone. His kids were running around after 10 throwing glow sticks in the air and a staff memeber came up to my husband and I at our campfire and asked that we talk in softer voices that a lot of people were tired because they had been out all day. I had to laugh as we were talking about vegetable gardening and certainly not using loud voices at all. He assumed we weren't tired when we had in fact been out exloring since 6am and were very tired and just trying to eat a little before bed. He directed his instructions at the wrong people. We were the tired ones and those kids werent bothering us. It was just very strange. Overall...location is good. I would consider staying here again if nothing better was in our price range.
Superb service, huge tent site. Bath/shower area was fine. Big, indoor pool! About 5 minutes from town. Restaurant looks decent (should've eaten here!). Quiet area and quite pastoral setting. Cattle in the distance. Awakened by a coyote howling and running in the nearby field.
Me and my family went on a trip to Yellowstone and stayed 4 nights in an RV at the West Yellowstone KOA and it was great! My nieces and nephew loved the playground and golf course and it kept them busy for hours a day. The pool was warm and hot tub was not the best but I still went in. The workers where so kind and helpful to anything I needed and where there to help. It was a bit of a walk to the showers and shop but they where so helpful to give me rides in the golf cart. There was a field of cows grazing next to us and it was so beautiful. It smelled like pine trees and campfire everywhere you went. There is no service through the whole campsite but in a room next to the laundry mat where they have a router and that was high speed service and it was ok because you don’t go camping to be on your phone. The laundry and showers where efficient and always had an opening every time I went. Overall I loved my stay and it was beautiful.
This KOA is a great location to the Westgate of Yellowstone. The Sunset dinner was surprisingly delicious and the fudge was delightful. Great for kids with the pool, play area and mini-golf. The bathrooms were decent and the wifi was basically non-existent in the camp.