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All You Need to Know About the Rooms
at Cherrabah Resort

Room/Suite (10)
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Guests1 room, 2 adults, 0 children
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Room review highlights
... etc. Staff were really friendly and helpful but we couldn’t stay after we had seen the state of our room. See pics for yourself
... curtains were sheer, too long for the floor which made the room look shabby. Screens didn't fit window frames, the...
... TV and radio didn't work there was no phone in the room. The old grey sheets had pilling on them. There was only,...

Reviews that mention rooms

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Tessa D wrote a review Sep 2018
71 contributions10 helpful votes
+1
Oh my. This is such a sad, neglected and desperately in need of maintenance etc.
Staff were really friendly and helpful but we couldn’t stay after we had seen the state of our room. See pics for yourself
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Date of stay: September 2018Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 Helpful votes
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Monteforae wrote a review Aug 2017
Coolum Beach, Australia107 contributions30 helpful votes
Stayed for several days. Cannot fault the staff - they are incredibly helpful and obliging. Unfortunately Cherrabah is in desperate need of extensive work both within the grounds and the rooms. It is obvious there has been an attempt at renovating the rooms, beds looked reasonably new, but the curtains were sheer, too long for the floor which made the room look shabby. Screens didn't fit window frames, the kitchenette is tiny and there is nowhere to put basics for tea/coffee. Bathroom blinds were torn and hanging. Frustratingly there was nowhere to place things ie: buffet or chest of drawers so everything had to be left on the floor which is annoying for travellers staying more than a night or two.
The children's playground and surrounding areas leading to the main building are neglected and depressing to look at. Suggest it either be completely cleared out or new equipment put in rather than just leaving it, as it's one of the first things you see coming into the resort (first impressions).
The food was generally good, although prices were not that reasonable given it was a conference package ($10 for afternoon tea which on some occasions just a piece of fruit and a cuppa).
It would be good if the outside lights were turned off at some time during the night as the curtains are so sheer the room was lit up all night. It would've been nice to enjoy the stars !
The surrounding area is so lovely to walk around it is a real shame the actual resort has been left to rundown. It would be lovely to see some renovations in the future.
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Date of stay: August 2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 Helpful votes
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Marilyn W wrote a review May 2016
Toowoomba, Australia13 contributions4 helpful votes
I recently stayed at this "resort" wouldn't call it that myself. It was really run down and in need of a major makeover.The TV and radio didn't work there was no phone in the room. The old grey sheets had pilling on them. There was only, one chair to sit outside on and that was tatty and old with spider webs all over it. It was also very noisy with the other guest doing what sounded like karaoke till late. The set menu for dinner was overpriced for what you got. The breakfast was ok.It was probably a nice place in the 70's but looks like it hasn't had any work done since them.I will not be staying here again, total waste of money.
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Date of stay: May 2016Trip type: Travelled as a couple
Room Tip: check all the reviews first
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
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Response from fran E, Manager at Cherrabah Resort
Responded 6 May 2016
Dear Marilyn Thank you very much for your candid review of your recent stay at our resort. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we have already started the upgrades to the property. Our rooms will be getting new mattresses, bed skirts, window treatments, timber floors and full coat of fresh paint, in-room accessories, and much more! We had a group booking here on the night you stayed and they were using the karaoke in the lounge bar.Please accept my apologies if this was noisy ,but we do stipulate with every group a reasonable time of completion so not to upset other guests. Your commitments about the meals I have brought to the attention of the chef. In taking great care of our country resort , our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. Please reach out to me directly at [email] if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our new and improved Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stacey H wrote a review Apr 2016
Brisbane, Australia23 contributions7 helpful votes
We were part of a group who travelled from Brisbane and we were really looking forward to having a great time, we did have a good time but that was not thanks to the Homestead. The staff were really friendly and this is what makes this review really hard to write but really the whole place is very very old. Our room had the curtain off some of the hooks, it would only take a few moments to fix this or even replace them as they are so old and a fresh coat of paint would maybe brighten the room up.
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Date of stay: April 2016Trip type: Travelled with family
Room Tip: ask for a room up the top near the restaurant incase it rains
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from fran E, Manager at Cherrabah Resort
Responded 6 May 2016
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we have already started the upgrades to the property. Our rooms will be getting new mattresses, bed skirts, window treatments, timber floors and full coat of fresh paint, in-room accessories, and much more! In taking great care of our country resort , our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. Please reach out to me directly at [email] if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our new and improved Resort.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Christopher A wrote a review Oct 2013
Roma, Queensland, Australia1 contribution1 helpful vote
Thank you to Fran , Eileen and Staff for a wonderful day. Nearly all the guests stayed for two days. The accommodation , meals , wedding and wedding reception was fantastic. You could not ask for better quality meals and quanity. The assistance that was provided for the wedding was tremendous. Staff were dressed formally. The reception room was devine. The activities that were available were plentiful.
Highly recommend it, for weddings or somewhere to relax and be greeted by friendly and helpful staff.
Cant wait to go back.
Chris & Lorretta
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Date of stay: September 2013Trip type: Travelled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from fran E, Manager at Cherrabah Resort
Responded 23 Oct 2013
Its recommendations, like yours that makes all the hard work worth it. I am so glad you enjoyed yourselves. Look forward to seeing you back at Cherrabah
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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