All You Need to Know About the Rooms
at Matahari Tulamben Resort, Dive & SPA
Full view
Room/Suite (65)
Lowest prices for your stay
Check In— / — / —
Check Out— / — / —
Guests1 room, 2 adults, 0 children
Get rewarded with One Key
Get rewarded with One Key
US$35
Fully refundable before Wed, 4 Oct
No prepayment needed
Orbitz.com
Priceline
Agoda.com
View all 11 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Room review highlights
... and international cuisine and YES everything is tasty. Room wise was clean and considerably cheap for a dive resort. I...
... five days’ diving. We chose a hot-water/air-conditioned room and were allocated one of the new bungalows, on the right...
... There are a mix of rooms and buildings, but we had a newer room (which was closer to the road and thus a little noisier) and...
Most popular question about the rooms
I made a room reservation from Booking.
We want to also book diving. How can we? Just tell when check-in?
Answer from CHLEE1983
Jul 2015 |
Featured room amenities
See all room amenities (9)
Reviews that mention rooms
Write a reviewIt was my first time visiting this area of Bali. And decided for a 4D4N stay diving package at the resort and i wish i could stay longer. This was my best dive resort experience ever. The resort includes professional dive center , tasty restaurant and nice spa. I would say it's one stop service.
I had an incredible time diving at the resort. Yansu, my personal dive guide is the best spotter ever!!! you know how important it is when u r a photographer :)
The spa onsite is very convenient and a good choice to relax after day of diving.
The restaurant offers both local and international cuisine and YES everything is tasty.
Room wise was clean and considerably cheap for a dive resort. I stayed in a deluxe room which was big enough for two persons and enough space for my UW camera working area.
As i said, this was my first time in Tulamben and i feel that it's not enough. There's a lot to explore in the muck here.
And if i make a plan back in Tulamben, Matahari is definitely my first choice.
Tips : If you're a serious UW photographer, i really reccomend you to hire a private dive guide who can show you even the rice grain size critters :)
I had an incredible time diving at the resort. Yansu, my personal dive guide is the best spotter ever!!! you know how important it is when u r a photographer :)
The spa onsite is very convenient and a good choice to relax after day of diving.
The restaurant offers both local and international cuisine and YES everything is tasty.
Room wise was clean and considerably cheap for a dive resort. I stayed in a deluxe room which was big enough for two persons and enough space for my UW camera working area.
As i said, this was my first time in Tulamben and i feel that it's not enough. There's a lot to explore in the muck here.
And if i make a plan back in Tulamben, Matahari is definitely my first choice.
Tips : If you're a serious UW photographer, i really reccomend you to hire a private dive guide who can show you even the rice grain size critters :)
Read more
Read less
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This was our second stay at Matahari, but there will definitely not be a third. We had spent two weeks at this resort in 2009. The staff was very friendly and it is a moderately-priced base for diving Tulamben. However, there were some major problems with dirty bathrooms and poor maintenance at the time. I wasn’t prepared to submit a poor review then, because I felt that they were trying to improve things. How wrong I was!
Having had some problems at another resort in Tulamben, we decided to move back to Matahari for our final five days’ diving. We chose a hot-water/air-conditioned room and were allocated one of the new bungalows, on the right side of the path, as you face the sea. Well, the hot water never functioned at all during our entire stay, despite the maintenance man proclaiming it “fixed” on several occasions. Frequently, we had no water at all, usually late at night when there were no staff around. Twice, I came back from diving to find no water and was forced to have a shower and shampoo in front of everyone in the courtyard of the dive centre. It turns out that all five rooms on this side of the resort are supplied from one small header tank. This is supplied from a shallow well at the back of the staff quarters and only functions if some-one remembers to turn on the pump to fill it. This has to be turned off again, otherwise the tank overflows. As you can imagine, the tank doesn’t last very long, if several people in these rooms have a shower. This is obviously a very long-standing problem on this side of the resort, but nobody seems to be allocated to check the tank and turn on the pump.
There also seems to be a problem with room cleaning – or rather, lack of it. For three days, our room wasn’t cleaned at all, despite our complaints. A couple in one of the Balinese-style bungalows opposite was also complaining about poor cleaning. Apparently, a gecko dropping had been left on their sink surround and they decided to leave it to see how long it would be before the room-boy did something about it. Apparently, it was still there three days later.....
Diving at Tulamben is excellent and experienced buddy-pairs will not need a guide. What is needed is a good sense of balance and thick-soled dive boots to negotiate the sometimes hazardous entry and exit over the large volcanic cobbles. With the exception of Komang, who seemed to work quite hard to look after his clients, the dive staff at Matahari is, quite frankly, lazy. They would rather spend their time snoozing on the sun-loungers or sending texts on their mobile phones. It was amazing how attentive they suddenly became when the Dive Manager or Resort Owner appeared. Dedicated macro-photographers will need to be able to find their own subjects – our photo subjects were greeted with amazement rather than recognition by the dive staff.
Be aware that power cuts are frequent in Bali, often lasting for several hours. The adjacent resorts of Mimpi and Paradise have generators, but Matahari does not. Take a torch (flashlight) and be prepared for sitting in the dark for long periods.
In conclusion, the management of Matahari needs to undertake a serious review of the maintenance, cleaning and logistics of their resort. There are plenty of other places to stay in Tulamben – some of us will be voting with our feet.
Having had some problems at another resort in Tulamben, we decided to move back to Matahari for our final five days’ diving. We chose a hot-water/air-conditioned room and were allocated one of the new bungalows, on the right side of the path, as you face the sea. Well, the hot water never functioned at all during our entire stay, despite the maintenance man proclaiming it “fixed” on several occasions. Frequently, we had no water at all, usually late at night when there were no staff around. Twice, I came back from diving to find no water and was forced to have a shower and shampoo in front of everyone in the courtyard of the dive centre. It turns out that all five rooms on this side of the resort are supplied from one small header tank. This is supplied from a shallow well at the back of the staff quarters and only functions if some-one remembers to turn on the pump to fill it. This has to be turned off again, otherwise the tank overflows. As you can imagine, the tank doesn’t last very long, if several people in these rooms have a shower. This is obviously a very long-standing problem on this side of the resort, but nobody seems to be allocated to check the tank and turn on the pump.
There also seems to be a problem with room cleaning – or rather, lack of it. For three days, our room wasn’t cleaned at all, despite our complaints. A couple in one of the Balinese-style bungalows opposite was also complaining about poor cleaning. Apparently, a gecko dropping had been left on their sink surround and they decided to leave it to see how long it would be before the room-boy did something about it. Apparently, it was still there three days later.....
Diving at Tulamben is excellent and experienced buddy-pairs will not need a guide. What is needed is a good sense of balance and thick-soled dive boots to negotiate the sometimes hazardous entry and exit over the large volcanic cobbles. With the exception of Komang, who seemed to work quite hard to look after his clients, the dive staff at Matahari is, quite frankly, lazy. They would rather spend their time snoozing on the sun-loungers or sending texts on their mobile phones. It was amazing how attentive they suddenly became when the Dive Manager or Resort Owner appeared. Dedicated macro-photographers will need to be able to find their own subjects – our photo subjects were greeted with amazement rather than recognition by the dive staff.
Be aware that power cuts are frequent in Bali, often lasting for several hours. The adjacent resorts of Mimpi and Paradise have generators, but Matahari does not. Take a torch (flashlight) and be prepared for sitting in the dark for long periods.
In conclusion, the management of Matahari needs to undertake a serious review of the maintenance, cleaning and logistics of their resort. There are plenty of other places to stay in Tulamben – some of us will be voting with our feet.
Read more
Read less
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from divetulamben, Inhaber at Matahari Tulamben Resort, Dive & SPA
Responded 3 May 2010
Dear J+B (scubadiver59), we are very sorry that you could not enjoy your holiday in Tulamben this year. We saw already the two very, very bad reports you made about other resorts. So we are lucky you didn't complain to much about us. For our dive staff we apologize and you are right. They should not play with their Handphones. But you only rent tanks for a reasonable price. When our dive staff have guests for diving they really take care of them and try to show them all the nice things under water. But we will talk with them to take care more of this guests which only rent tanks. Normally if the guests only rent tanks they know already the divesites. If they are interested in a briefing or dive trips so they will get it. But for dive guide we charge extra. About our electric. Sorry, until february 2010 the goverment stopped always in monday and thursday between 18 and 22 hrs. But we have already generator since december 2009. That means the restaurant has electric and our water pumps are running. Nearly all resorts in Tulamben dont have generator for the rooms. For the room service we can not believe that there is 3 days no service. Because every day we change towels and every 2 or 3 days we change the bed sheets. We apologize when our staff can not satisfy you and we will try to train them better. About the water you are right. There was a problem and our plumber tried to fix the problem not in the right way. Now we have new pumps and the problem is fixed. We really apologize to you about that problem. We hope next time, if you come again to Tulamben you will find a five star resort without problems. So you don't need to complain about three Resorts with Balinese owner. But please dont forget you made holiday in Asia and not in Europe. If something is wrong in my resort, my ear is always open for my guests. And I like guests very much, when they let me know that something is not ok, so I can try to do it better. Mrs. Komang Suci (Owner of Matahari Tulamben Resort, HP +62-81-338-636670)
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had two rooms between 3 of us and only stayed one night in order to have a diving day. It was such a pleasant feeling to be able to stay in one place for all meals, diving and sleeping! (The traffic is crazy, so not having to drive anywhere was a big deal!)
The restaurant was delicious and very reasonable; the staff was friendly and accommodating, the diving staff was awesome. I happened to notice a training session taking place where one of the restaurant staff (he looked 18!) was discussing the etiquette and place settings for an evening dinner. I was pleasantly surprised to see this kind of training taking place and it shows that the owner really cares about the quality of service provided. ( and that time is taken to provide employees with training!)
There are a mix of rooms and buildings, but we had a newer room (which was closer to the road and thus a little noisier) and my son's room, which was more quaint and had a canopy bed and carved furniture. There were many other divers at the resort, though there were also people enjoying the pool deck and restaurant. It seemed like the hotel was full, but it never felt crowed.
The dive site (Liberty wreck) was a short walk down the beach, and the amazing women porters carried our tanks on their heads!!! OMG! talk about strong necks!
My son was a first time diver and the dive staff was incredibly patient and focused with him. We all had a pool refreshed and then my son dove with one guide and my husband and I had another guide. We took two dives total. After our dives, the front desk allowed us to shower and change in another room, since we had already checked out of our own rooms. That was really helpful since we were about to sit in the car for 4 hours!!
Great place to come a dive. Maybe there are things to see in Tulamben, but this was a great location for the dives that we did!
The restaurant was delicious and very reasonable; the staff was friendly and accommodating, the diving staff was awesome. I happened to notice a training session taking place where one of the restaurant staff (he looked 18!) was discussing the etiquette and place settings for an evening dinner. I was pleasantly surprised to see this kind of training taking place and it shows that the owner really cares about the quality of service provided. ( and that time is taken to provide employees with training!)
There are a mix of rooms and buildings, but we had a newer room (which was closer to the road and thus a little noisier) and my son's room, which was more quaint and had a canopy bed and carved furniture. There were many other divers at the resort, though there were also people enjoying the pool deck and restaurant. It seemed like the hotel was full, but it never felt crowed.
The dive site (Liberty wreck) was a short walk down the beach, and the amazing women porters carried our tanks on their heads!!! OMG! talk about strong necks!
My son was a first time diver and the dive staff was incredibly patient and focused with him. We all had a pool refreshed and then my son dove with one guide and my husband and I had another guide. We took two dives total. After our dives, the front desk allowed us to shower and change in another room, since we had already checked out of our own rooms. That was really helpful since we were about to sit in the car for 4 hours!!
Great place to come a dive. Maybe there are things to see in Tulamben, but this was a great location for the dives that we did!
Read more
Read less
Room Tip: The rooms away from the road might be quieter.
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I booked with Matahari after being recommended it by a friend who stayed the week before I arrived in Bali. Her recommendation proved reliable very early on as Suci (the owner of the center) made it very easy for me to book up a diving course at short notice.
My trip started with an airconditioned ride all the way from Kuta up to Tulamben (this took three hours and was included in the price), the driver was affable and stopped off at some sightseeing type locations. Upon arrival, the friendly staff welcomed me in and saw to it that all my needs were met. The room was airy, nicely furnished and suited my needs perfectly.
The diving course went well, I went diving with the Instructor Wayan who coached me excellently. It worked out that no-one else was on the course during my stay so I had one-on-one teaching throughout.
The dives were breathtaking and I would recommend any diver to go for a trip in Tulamben as there is certainly plently to see from the coral garden to the drop off and very impressive wreck site.
The food at the center was of a very high standard and the helpful catering staff ensured mealtimes were something to look forward to. The meals were all included in the set package price so I didnt have to worry about notching up a massive bill.
All in all I would rate Tulamben and my stay at Matahiri as the best part of my holiday in Bali and I would like to say thankyou to Suci and the whole team at Matahari. I would certainly recommend the experience to others. I would also recommend a visit to nearby Amed which is also a good location for diving/snorkelling.
My trip started with an airconditioned ride all the way from Kuta up to Tulamben (this took three hours and was included in the price), the driver was affable and stopped off at some sightseeing type locations. Upon arrival, the friendly staff welcomed me in and saw to it that all my needs were met. The room was airy, nicely furnished and suited my needs perfectly.
The diving course went well, I went diving with the Instructor Wayan who coached me excellently. It worked out that no-one else was on the course during my stay so I had one-on-one teaching throughout.
The dives were breathtaking and I would recommend any diver to go for a trip in Tulamben as there is certainly plently to see from the coral garden to the drop off and very impressive wreck site.
The food at the center was of a very high standard and the helpful catering staff ensured mealtimes were something to look forward to. The meals were all included in the set package price so I didnt have to worry about notching up a massive bill.
All in all I would rate Tulamben and my stay at Matahiri as the best part of my holiday in Bali and I would like to say thankyou to Suci and the whole team at Matahari. I would certainly recommend the experience to others. I would also recommend a visit to nearby Amed which is also a good location for diving/snorkelling.
Read more
Read less
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Location: Beach front with plenty of diving options right in front of you. Options to go to Amer and kubu too which I highly recommend if you have the time
Restaurant: really good! We ate here everyday for 5 days and enjoyed each meal!
Rooms: basic rooms. Definitely focused as a diving resort. We opted to upgrade to the Bungalow (and thankful we did)
Spa: loved the massages. Great staff who know what they’re doing. If you have long, thick hair, I cannot recommend the Hair cream treatment at the spa enough! It made my hair soft and easy to brush even AFTER going into the ocean 4x. They do get booked up so i recommend booking a day before or first thing in the morning.
Overall: friendly, helpful, overall wonderful stay. I would highly recommend this to other divers - beginner or advanced. Everyone is super friendly here and would definitely stay here again. Be prepared for intermittent Wifi. The customer service can't be beat. Originally, I booked a basic room and told Suci that I'd love a bungalow if that became available - they noted it down and upon check-in said they had one for me without me having to remind them.
Restaurant: really good! We ate here everyday for 5 days and enjoyed each meal!
Rooms: basic rooms. Definitely focused as a diving resort. We opted to upgrade to the Bungalow (and thankful we did)
Spa: loved the massages. Great staff who know what they’re doing. If you have long, thick hair, I cannot recommend the Hair cream treatment at the spa enough! It made my hair soft and easy to brush even AFTER going into the ocean 4x. They do get booked up so i recommend booking a day before or first thing in the morning.
Overall: friendly, helpful, overall wonderful stay. I would highly recommend this to other divers - beginner or advanced. Everyone is super friendly here and would definitely stay here again. Be prepared for intermittent Wifi. The customer service can't be beat. Originally, I booked a basic room and told Suci that I'd love a bungalow if that became available - they noted it down and upon check-in said they had one for me without me having to remind them.
Read more
Read less
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Questions & answers about the rooms
Answer from CHLEE1983
Jul 2015 |
Hello there,
Yes, just arrange with the resort directly. The resort is very helpful :)
Happy diving!
1