Clean BIG rooms, great staff!! So many more amenities for about the same price as the Coutyard Marriott (which doesn't even have a microwave or Wifi in the rooms. Indoor pool, gym, etc. Much much more for your hard earned money!
We were visiting for the Belk Bowl and to be with family. There are many positives but some negatives.
On the plus side, the Hotel seemed fairly new and is one of the newer brands in the Hilton Family. The rooms are comfortable and spacious with roomy showers (our rooms did not have tubs which is OK fur us). They have a couple of outdoor areas and even 2 gas grills. Rooms have full sized refrigerators. The location is 20 minutes by light rail to down town with stops at the arena and only a short walk to the football. stadium. The rail stop is within walking distance, albeit 0.6 mile. There are many good restaurants within a short distance. There is a nice exercise room and pool.
On the down side, the breakfast was disappointing. Only 3 cereals, Yoplait yogurt, oatmeal, prepackaged scrambled eggs & sandwiches that needed to be microwaved and were bland (at best) and make yourself waffles. All in one crowded area.
The privacy screen was not functional and was not fixed even after requested twice. We were finally offered another room but had to move ourselves at 10 pm due to staff neglect.
There was only 1 rickety cart available.
There were stains on the sofa and carpets. The elevators were slow.
This was less expensive than other similar brands (and other H2S locations) but seems more suited for younger folks (we are late 60s) that want or need the space.
Chose this hotel because it is a Hilton - always clean and well maintained hotels.
Arrived on a Friday and greeted by Felecia(sic). GREAT and awesome personality - loved her attitude and friendly approach to all of us.
On our way up to the room, we passed a large indoor pool and gym. Very spacious and clean.
We got right into the room which was very large, bright and clean. The room had a refrigerator, plates, glasses and a microwave, large beds, normal bath area and TV. A bit disappointed there was no safe in the room, but there was one that you can use at the front office.
There were 4-5 restaurants all within walking distance from the hotel.
Again, every staff member here was friendly, courteous and eager to help. Never felt that we were interrupting them when we needed to ask for directions or places to eat.
Will definitely stay here if we go again.
This hotel was beautiful. I was surprised that the breakfast was so good. The staff was very professional and extremely nice. I will visit again. Although the pool was a little cold, I still enjoyed it.
Very nice hotel with all the stuff. They have gas grills, full kitchen with cups, plates and silverware. Nice clean room. Excellent staff that are friendly and accommodating. Indoor pool with plenty if seating.