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All You Need to Know About the Rooms
at Four Points by Sheraton Raleigh Arena

Room/Suite (72)
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Guests1 room, 2 adults, 0 children
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Room review highlights
location great if you need to be close to the arena... or university. confort of the bed, great ... definitely above average.. un...
... and polite, you could tell they enjoy what they do. The room was large and well appointed, as well as very clean. The...
... rooms with a much different appearance than your standard room. Great location with easy access and parking. The only...

Reviews that mention rooms

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thierrypassion wrote a review Mar 2020
Nice, France17 contributions12 helpful votes
location great if you need to be close to the arena... or university.
confort of the bed, great ... definitely above average..
unfortunately old Systeme for the heating very noisy, and the shower is still with the old fashion curtain in the bath tub.
but honestly for a stop of one or two days it is nice.
the real disappointment was the service and the breakfast.
they put me twice in a difficult and uncomfortable position and frustrated me since I was unable two have my breakfast for me and my wife.
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Date of stay: February 2020
Room Tip: avoid the rooms facing the parking lot,,,,
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Cleanliness
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from FourPointsArena, Front Office Manager at Four Points by Sheraton Raleigh Arena
Responded 5 Mar 2020
Hi Thierrypassion! Thank you for letting us know about the issues with your stay. We will be addressing the heating issue from your reservation. Russell
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
C6125PIdc wrote a review Feb 2020
Asheville, North Carolina24 contributions2 helpful votes
I recently visited Raleigh to attend an event at PNC Arena and discovered this wonderful hotel. It was convenient to the arena, which is what I wanted. The staff were all wonderful and polite, you could tell they enjoy what they do. The room was large and well appointed, as well as very clean. The breakfast was hot and delicious, and the waitress was a delight, maybe the best part! I look forward to returning to Raleigh, and this will be my go to spot to stay!!
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Date of stay: February 2020Trip type: Travelled solo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from FourPointsArena, Front Office Manager at Four Points by Sheraton Raleigh Arena
Responded 15 Feb 2020
We're glad to hear you enjoyed your stay with us! You're right, we do enjoy what we do, and we try to pass that along to our guests as well :-) PS: we like that waitress as much as you did!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
HoosU wrote a review Feb 2020
Chesapeake, Virginia26 contributions5 helpful votes
The Four Points has been newly renovated with very modern rooms with a much different appearance than your standard room. Great location with easy access and parking. The only drawback was paying for breakfast if you are interested in eating there. The staff was very friendly. I would definitely recommend staying there.
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Date of stay: December 2019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from FourPointsArena, Front Office Manager at Four Points by Sheraton Raleigh Arena
Responded 12 Feb 2020
Thank you for letting us know you had a good stay with us. We look forward to seeing you again the next time you're in the Raleigh area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brian N wrote a review Jan 2020
4 contributions3 helpful votes
Tool was playing at the PNC arena so I traveled to Raleigh to see the show with brother. He works for Marriott so we received a great rate, made the reservation 2 months in advance. I’m a Bonvoy member so I received an email the day prior to my arrival asking if I wanted to check in early on line, so I did. I was driving to the hotel around 2:00 pm the day of the show to see if I could be upgraded due to my status. Upon talking to Chelsea at the front desk, she informed me my reservation had been canceled. I asked how, seeing as I had already checked in, and I did not cancel my room. She said the hotel was oversold, and since we had a cheap rate ours was the first to be canceled. So now, here I am coming in from out of town to take my brother to a show, and hours before the show starts we realize we have no room. I asked if she could get us in another hotel, she said it was not her job. I left 2 voice mails that week for the GM, never heard back. I called the Marriott number on my bonvoy account, and while they apologized, they said since we had an employee rate their was nothing they could do. Totally unacceptable in my opinion. I was never informed my room was canceled, and had I not called we would have shown up and been totally out of luck. Chelsea said I was emailed, which was a lie as I checked my email and I never received anything from Marriott that day. I have not stayed at a Marriott property since. Good luck with that kind of customer service. So if you are going to see a show, and you want to make sure you have a room, I would recommend booking elsewhere.
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Date of stay: November 2019Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 Helpful votes
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Debby2056 wrote a review Nov 2019
Valdese15 contributions2 helpful votes
Were there for one night while attending a concert at PNC. Check in staff were very nice. We had a suite and was very clean and comfortable. Two bedrooms, two baths, TV in each room, plus one in the living area. Breakfast was the best I have had in a hotel. Location for attending event at PNC could not be better. Backyard Bistro just out of the parking lot, and a quick walk up to the venue. Perfect!
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Date of stay: November 2019
Room Tip: First floor no elevators.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from FourPointsArena, Front Office Manager at Four Points by Sheraton Raleigh Arena
Responded 26 Nov 2019
Hi Debby! We're glad you had a great experience here with us, and we hope to see you again soon! Russell
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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