Date of stay: March 2020
While on our familty trip to north-east (Assam & Meghalaya) in Holi week of March 2020. We had a chance to stay at Taj Vivanta Guwahati for 1 night (14th March). We had a notion in our mind that Vivanta is a notch inferior brand in Taj Hospitality. But surprisingly we were proved wrong. Taj Vivanta, Guwahati lived up to the high standards of hospitality set by Taj as a brand.
Strong points -
1- Extremely friendly cordial staff who pay personal attention to ALL guests. (Probably due to the Hotel being located amidst Government High Offices of the State Capital and frequented by so called VVIPs). Nevertheless, all hotel staff is extremely helpful.
2- Location is excellent.
3- Breakfast Buffet and a-la-carte is excellent. Few guests waste a lot of food, which is not a good thing (In India lots of people go hungry or live at one meal a day). A note to encourage taking small portions at a time can be placed.
4- Service (including room service) is very good.
5- Pool is nice, clean and ensures good privacy of guests.
Room Tip: Two views ... Hill View and City View.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from sarkar_amit, Front Office Manager at Vivanta Guwahati
Responded 16 Apr 2020
Dear Guest, Thank you so much for choosing to stay with us and for the amazing feedback. I am delighted to know that you were looked after and had a truly memorable stay. On behalf of the entire team here, I wish to express my gratitude for your appreciation. We indeed, thank you for your patronage and look forward to welcoming you back very soon. Warm Regards Amit Sarkar Front Office Manager Vivanta Guwahati
This response is the subjective opinion of the management representative and not of TripAdvisor LLC