Stayed overnight for work. Hotel Manager checked me and gave me my ideal room - top floor end of corridor on the car park side. Very welcoming - extra towels and tea/milks. Nothing was too much trouble! The room & amenities: well, it’s Travelodge, they’re clean & basic - but comfy bed and extra pillows!
Arrived last night for a say with my dogs and other half for business. On arrival at 1030pm we met Nancy, she was so lovely & welcoming - recommended where we could get food and take the dogs. Nothing was too much trouble!
The gentleman on nightshirt and hotel manager were also so friendly, it costs nothing to be nice and the team here are so friendly it makes the trip to here worth taking.
The room & amenities: well, it’s Travelodge, they’re clean & basic.
The surrounding of the hotel are lovely, it’s nice a nice place with a pub over the carpark. The staff in the pub could do with customer service training from the Travelodge team🤣❤️
Stopped over in Kidderminster, on way from Glasgow area to Bristol, to see my Granddaughter start school.
Had tried on numerous occasions before travelling, to make direct contact with hotel on 0871 number but at 13p per minute and waiting times of over 30 minutes, was pointless. Got an email one day before travelling, giving me direct dial number and immediately spoke to helpful lady.
I was trying to secure twin room as travelling with adult Son and double (which was only option available on booking site at the time), was unsuitable. Lady advised that all twins had gone but would put an additional single bed in room which was great.
Turned up early on the day hoping to leave luggage, as visiting a local attraction but no facility available due to Covid. Lady on reception, possibly the manager, gave us immediate access to a twin room which she’d managed to rearrange and as was ready which saved us from worrying about luggage (contaIning some expensive tech), lying in unattended car.
All of this done with a cheery smile.
Cannot commend highly enough.
Thank you so very much.
me and my daughter booked for 3 nights stay,the room was lovely and clean,the staff were very friendly and very helpful would defo stay here again in the future,the town centre is only 15 min walk,the safari is only approx 6 min taxi,and the pub opposite the travelodge is so ideal if you didnt want to stroll to far.
We came here for one night to visit the West Midlands Safari Park, we live around 3 hours away so it saved driving all day.
This hotel was excellent with loads of parking which felt safe. We were greeted by the manager who was absolutely lovely! She was friendly and gave us plenty of information and told us that herself and another person would be available if we ever had any questions or concerns.
We felt so comfortable, we saw quite a few people who worked there and every single one greeted us with a smile.
The rooms were spotless and the beds were super comfy.
We had a nice little selection of tea/coffee in our room and even had a fan.
I would highly recommend this hotel, we felt really comfortable and welcome.
Unfortunately we didn't have time to visit but there is a very pretty and quaint pub/restaurant opposite which is ideal for breakfasts and meals.
The hotel is within a couple of minutes (driving) away from all the shops and restaurants so it's in an ideal location,
Many thanks to the Travelodge staff