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All You Need to Know About the Rooms
at NH Collection Palacio de Aranjuez

Room/Suite (201)
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Room review highlights
... group , arriving independently. We arrived after 3pm but our room was still not ready (as were most of the rooms for our...
... across from the Royal Palace. We had a very nice superior room, with fabulous views, comfy bed, high quality linen, and a...
... and staff always very friendly. Very comfortable, spacious room with impressive ceiling height (on first floor) and...
Most popular question about the rooms
... are rooms, perhaps on the top floor, where there will be no noise from other guests' rooms. One of the reviewers mentioned hearing noise from the room above through the night.
Answer from Sue A
Jan 2016 |
We stayed on the second floor at the side of the hotel and had no problems with noise. It is a fab place xxx
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Reviews that mention rooms

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Mark R wrote a review Mar 2020
Badalona, Spain1,035 contributions107 helpful votes
We were there as a group , arriving independently. We arrived after 3pm but our room was still not ready (as were most of the rooms for our group). Don't worry they said sit in the lobby and we'll tell you when they are ready.
However they never did, we had to go back an hour later to check and finally get our keys.
Later we tried to get a drink at the bar, but nobody came for the 15 minutes we waited before going out in search of beer outside the hotel.
Hotel is attractive in the style of an old palace, big attractive rooms but let down badly by the bathroom which was cramped and ugly.
The meeting rooms had very poor acoustics, the domed ceiling meant that you could hear the person at the opposite point of the room but not someone a meter away from you.
Breakfast was a little disapointing, but on asking they offered me a fried egg. What finally came (after a long, long wait) was the oiliest fried egg I've ever seen cooked in oil that should have been changed quite some time ago.
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Date of stay: February 2020Trip type: Travelled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Emiliano F, Gerente at NH Collection Palacio de Aranjuez
Responded 5 Mar 2020
I understand your feeling, from this point of view, I agree, there is room for improvement and we will keep on working on it. I apologize, sincerely. Kind regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
LaJarrie wrote a review Feb 2020
Southampton, United Kingdom338 contributions85 helpful votes
Superb location across from the Royal Palace. We had a very nice superior room, with fabulous views, comfy bed, high quality linen, and a plethora of different pillows on the bed. Friendly staff. Good selection for breakfast. However, draughty double glazed windows, several unsightly broken and cracked tiles on the bathroom floor, together with a temperamental coffee machine let the side down. We used the garage parking, as we needed to leave some stuff in the car in the shade, though obviously at extra cost. At weekends there is reasonable free on street parking nearby. One final touch we appreciated.... a note on the car, advising that they had cleaned the windscreen. Even the advert for Flash would have struggled to get rid of our insect graveyard....but it really sparkled. Thank you!
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Emiliano F, Gerente at NH Collection Palacio de Aranjuez
Responded 3 Mar 2020
Thank you very much for your review. Kind regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Companion612517 wrote a review Jan 2020
1 contribution1 helpful vote
Have stayed many times at the Palacio de Aranjuez. Wonderful location opposite the Palace and five minutes walk to the town centre. Impressive atrium to the reception area and staff always very friendly. Very comfortable, spacious room with impressive ceiling height (on first floor) and everything spotlessly clean. Can't wait to return at Easter time.
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Date of stay: December 2019Trip type: Travelled as a couple
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Review collected in partnership with NH Hotels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
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Response from Emiliano F, Gerente at NH Collection Palacio de Aranjuez
Responded 16 Jan 2020
Thank you very much for your kind review. We all look forward to seeing you at Easter time. All the best!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Y. Perez wrote a review Oct 2019
Salinas, Puerto Rico3 contributions
The rooms are spacious and comfortable. Hotel services, including daily breakfast, exceed all expectations. The daily breakfast offers various entrees - vegetables, ways to prepare eggs, bread, juices, coffee, presentation and flavor are simply delicious. The hotel staff in general, from the reception to the room services are friendly, attentive and make you feel at home. They are always aware of the needs and comfort of guests. The central location of the hotel makes it attractive to visit the beauties offered by the city of Aranjuez, from the Royal Palace, theater, shops, squares and places to eat
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Date of stay: July 2019Trip type: Travelled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Emiliano F, Gerente at NH Collection Palacio de Aranjuez
Responded 14 Oct 2019
I would like to thank you for your detailed review on behalf of all my team. Our goal is to make people feel special. Kind regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
ES12 wrote a review Sep 2019
Reading, United Kingdom539 contributions213 helpful votes
We started our tour of central Spain with 2 nights in Aranjuez. We travelled from the airport by Cercanias, changing at Charmatin. When I started planning the trip I noticed that it was much cheaper to stay in Aranjuez for our first night than stay in the NH near Atocha. Two days before our arrival we were given the opportunity to check in on line. There were several rooms on the first floor that we could have chosen from, however the online check in failed, so we had to check in on our arrival. I was disappointed that we had to take a room on the second floor, as the windows are quite small, I would have much preferred the brighter rooms below. I found it very frustating being offed something and the being denied it. Having got over my disappontment I did enjoy my stay. The situation in front of the palace makes it an excellent location. The bed was very comfortable.and we had very peaceful nights. The buffet breakfast was excellent, I especially liked the little pots of vegetables or ham to have in your omelette.
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Date of stay: September 2019Trip type: Travelled as a couple
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Review collected in partnership with NH Hotels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Emiliano F, Gerente at NH Collection Palacio de Aranjuez
Responded 26 Sep 2019
Thank you very much for your detailed review. We'll transfer your experiencie regarding the use of OCI to our HQ. Fastpass is a new development and of course we may face different kind of circumstances. We thank you for your understanding and help. Remain at your entire disposal, always welcome.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Questions & answers about the rooms

Answer from Sue A
Jan 2016 |
We stayed on the second floor at the side of the hotel and had no problems with noise. It is a fab place xxx
0 votes
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